Manager, Division Facilities - North Bay/Sac/CO/NV

Macy's; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with well‑

Tuition reimbursement

Job summary

Macy’s is looking for a Manager, Facilities to lead designated stores within the division, improving store environments and building standards.

You will work with store and divisional leaders to address issues and standardize practices, sharing responsibilities with the Senior Facilities Manager for effective operational support.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• 4+ years of facilities management experience.
• Experience with energy management and safety standards is a plus.

Responsibilities

• Identify and implement energy-saving opportunities with the field and energy teams, operations, and other relevant partners.
• Foster high levels of engagement among field teams through effective communication, collaboration, education, and recognition.
• Manage and achieve expense performance targets within payroll and non-payroll accounts.
• Coordinate cross-functional projects and communication with store, division, regional, and central partners.
• Coach, mentor, and support the career development of hourly colleagues.
• Operate and oversee the Service Channel (Work Order System) to ensure effective management of service requests.
• Analyze work order and preventive maintenance (PM) performance to drive technician productivity.
• Ensure all repairs and preventive maintenance tasks are managed efficiently and effectively.
• Oversee and coordinate approved projects within the assigned location or division, with support from other Store Environment leaders.
• Respond to trouble calls from stores and take appropriate action in accordance with facility management procedures and policies.
• Comply with all company and governmental safety standards.
• Develop and maintain relationships with third-party vendors, including housekeeping, landscaping, and vertical transportation services.
• Demonstrate reliable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills

Leadership

Technical Expertise

Communication

Problem-Solving

Project Management

Financial Acumen

Safety and Compliance

Technical Proficiency

Education

Bachelor’s degree or equivalent

4+ years of related experience

Tools

Work Order System

MS Office

Job description

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Facilities provides leadership to designated stores within the assigned division, executing strategies to enhance the store environment and maintain building standards. They collaborate with store and divisional leadership teams to address ongoing issues and standardize work practices. Additionally, the Manager shares responsibilities with the Senior Facilities Manager for the assigned division, ensuring effective operational support and alignment.

What You Will Do

• Identify and implement energy-saving opportunities in collaboration with the field and energy teams, operations, and other relevant partners.
• Foster high levels of engagement among field teams through effective communication, collaboration, education, and recognition.
• Manage and achieve expense performance targets within payroll and non-payroll accounts.
• Coordinate cross-functional projects and communication with store, division, regional, and central partners.
• Coach, mentor, and support the career development of hourly colleagues.
• Operate and oversee the Service Channel (Work Order System) to ensure effective management of service requests.
• Analyze work order and preventive maintenance (PM) performance to drive technician productivity.
• Ensure all repairs and preventive maintenance tasks are managed efficiently and effectively.
• Oversee and coordinate approved projects within the assigned location or division, with support from other Store Environment leaders.
• Respond to trouble calls from stores and take appropriate action in accordance with facility management procedures and policies.
• Comply with all company and governmental safety standards.
• Develop and maintain relationships with third-party vendors, including housekeeping, landscaping, and vertical transportation services.
• Demonstrate reliable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

• Leadership: Ability to engage, coach, and mentor teams while fostering a collaborative and inclusive environment.
• Technical Expertise: Proficient in managing work order systems, analyzing performance metrics, and driving operational efficiency.
• Communication: Strong written and verbal communication skills for clear and professional business correspondence.
• Problem-Solving: Capable of addressing complex issues using creative and strategic thinking.
• Project Management: Skilled in coordinating cross-functional projects and ensuring timely execution.
• Financial Acumen: Knowledge of accounting principles and the ability to manage expenses accurately.
• Safety and Compliance: Commitment to adhering company and governmental safety standards.
• Technical Proficiency: Knowledge of MS Office programs and the ability to interpret instructions and reports effectively.

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• 4+ years of related experience.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.
• Able to travel 20% of the time.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.