Manager, District Asset Protection (Philadelphia, PA)

Abercrombie & Fitch Co.; Harrisburg (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Incentive bonus

Medical insurance

Dental insurance

Vision insurance

Paid time off

Volunteer day

Employee discount

Job summary

Abercrombie & Fitch Co. is seeking an Asset Protection leader based in Philadelphia, PA, supporting stores in surrounding areas. You will execute AP initiatives, drive shrink reduction, and partner with district managers to ensure compliance across multiple locations.

You will recruit and train AP staff, conduct audits, investigate incidents, and coordinate with law enforcement on complex cases. Expect some overnight travel and a focus on safety and policy adherence.

Qualifications

• 4-year degree preferred.
• Minimum experience in Asset Protection or security leadership.
• Ability to lead teams remotely and coach staff.
• Wicklander-Zulawski interviewing training or equivalent is preferred.

Responsibilities

• Execute Asset Protection initiatives across assigned district (20-30 stores).
• Partner with store management and District Managers to meet shrink reduction goals.
• Perform operational audits focusing on safety, HR compliance and customer service.
• Recruit, hire and train Asset Protection Agents and Investigators.
• Conduct investigations into inventory, cash loss and policy violations.

Skills

Communication skills

Interpersonal skills

Leadership ability

Remote team leadership

Education

Bachelor's degree

Tools

Case management systems

POS exception reporting

Auditing tools

Data analysis

Job description

Job Description:At Abercrombie & Fitch, quality is in our roots and we’re on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand’s legacy.This role is based out of Philadelphia, PA and will be supporting stores in the surrounding areas.What Will You Be Doing?Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink location(s)Partner with local store management and corresponding District Managers to meet strategic asset protection objectivesManage Focus Store program to ensure store compliance, and follow up on sub-standard performersManage AP audit and training program in assigned storesStrong command of business metric analysis and shrink correlationsPerform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer serviceOptimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI complianceFacilitate supply chain investigations to positively impact inbound carton loss and forced carton complianceEfficiently recruit, hire, and train Asset Protection Agents and Investigators at timesEnsure accuracy and compliance of direct reports (APA/API) through Asset Protection initiativesTrain new Agents and Investigators and ensure compliance with shoplifting apprehension policiesParticipate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel)Participate in store associate training regarding approved Asset Protection procedures and workshopsParticipate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehensionRoutine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational auditsProvide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocolsProactively monitor controls and conduct surveillance to identify and investigate associate dishonestyConduct investigations and interviews for inventory, cash loss, and violations of policyInitiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcementComplete special projects as assigned by the Regional Manager of Asset ProtectionWhat Do You Need To Bring?4-year degree preferred4 or more years of experience in the Asset Protection field including supervisory roleStrong communication and interpersonal skills, fluent in English and local language (where appropriate)Demonstrated ability to lead teams remotelyConfident and able to talk in front of groupsEffective at fostering strong business partnershipsAbility to evaluate circumstances and make timely decisions based on company apprehension guidelinesAbility to work nights, evenings, and weekends appropriate to retail business needsMust pass a comprehensive background investigationMust be Wicklander - Zulawski trained in interviewingWorking knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)Benefits & PerksAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Incentive bonus programAnnual companywide review processFlexible spending accountsMedical, dental and vision insuranceLife and disability insuranceAssociate assistance programPaid parental and adoption leaveAccess to fertility and adoption benefits through CarrotAccess to mental health and wellness app, HeadspacePaid time off and one paid volunteer day per year, allowing you to give back to your communitySeven associate wellness half days per yearMerchandise discount on all of our brandsOpportunities for career advancement, we believe in promoting from withinAccess to multiple Associate Resource GroupsGlobal team of people who will celebrate you for being YOU!Company DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.