District Manager, Asset Protection (Long Island, NY)

Abercrombie & Fitch Co.; United States; Remote; USD 85,000 - 93,000; Full time

Benefits offered by this job

Incentive bonus program

Medical, dental and vision insurance

Life and disability insurance

Paid parental and adoption leave

Paid time off

Job summary

Abercrombie & Fitch Co. is seeking a seasoned Asset Protection leader to oversee 20-30 stores from a remote/hybrid setting, with travel as needed across the district. You’ll drive shrink reduction, audits, and team performance.

You will build partnerships with store management and District Managers, recruit and train AP staff, and ensure compliance with policies while maintaining exceptional store operations and safety standards.

Qualifications

• 4-year degree preferred.
• 4+ years of experience in Asset Protection, including supervisory experience.
• Strong communication and interpersonal skills; fluent in English and local language where appropriate.
• Demonstrated ability to lead teams remotely.
• Confident public speaking and ability to train others.
• Able to build strong business partnerships.
• Able to evaluate situations and make timely decisions per company guidelines.
• Willingness to work nights, evenings, and weekends as required by retail.
• Must pass a comprehensive background investigation.
• Wicklander–Zulawski interviewing training required.
• Working knowledge of asset protection resources (case management systems, POS exception reporting, auditing tools and data analysis).

Responsibilities

• Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink locations.
• Partner with local store management and District Managers to meet strategic asset protection objectives.
• Manage Focus Store program to ensure store compliance and address sub-standard performers.
• Manage AP audit and training program in assigned stores.
• Conduct operational audits focusing on sales floor fullness, stockroom organization, health and safety, HR compliance, and customer service.
• Optimize inventory accuracy through physical inventories, store transfer monitoring, and OMNI compliance.
• Facilitate supply chain investigations to impact inbound carton loss and carton compliance.
• Recruit, hire, and train AP Agents and Investigators; ensure direct reports are compliant.
• Provide training on shoplifting apprehension policies and procedures.
• Participate in blitzes with ORC and AP team members; may require overnight travel.
• Lead store associate training on AP procedures and workshops.
• Participate in conference calls and in-store engagement to ensure compliance.
• Perform routine store operation assessments and safety compliance checks.
• Provide clear safety communication and crisis management guidance to staff.
• Monitor controls and investigate associate dishonesty; conduct inventory, cash loss, and policy violation investigations.
• Initiate and support Organized Retail Crime investigations with Zone ORC Investigator and local law enforcement partners.
• Complete special projects as assigned by the Regional Manager of Asset Protection.

Skills

Communication

Leadership

Remote team leadership

Interviewing (WZ)

Education

Bachelor's degree preferred

Tools

Asset protection tools

Job description

Job Description:

At Abercrombie & Fitch, quality is in our roots and we’re on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand’s legacy.

This role is based out of our Long Island, NY district.

What Will You Be Doing?

• Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink location(s)
• Partner with local store management and corresponding District Managers to meet strategic asset protection objectives
• Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
• Manage AP audit and training program in assigned stores
• Strong command of business metric analysis and shrink correlations
• Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service
• Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI compliance
• Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance
• Efficiently recruit, hire, and train Asset Protection Agents and Investigators at times
• Ensure accuracy and compliance of direct reports (APA/API) through Asset Protection initiatives
• Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies
• Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel)
• Participate in store associate training regarding approved Asset Protection procedures and workshops
• Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension
• Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
• Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
• Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
• Conduct investigations and interviews for inventory, cash loss, and violations of policy
• Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
• Complete special projects as assigned by the Regional Manager of Asset Protection

What Do You Need To Bring?

• 4-year degree preferred
• 4 or more years of experience in the Asset Protection field including supervisory role
• Strong communication and interpersonal skills, fluent in English and local language (where appropriate)
• Demonstrated ability to lead teams remotely
• Confident and able to talk in front of groups
• Effective at fostering strong business partnerships
• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
• Ability to work nights, evenings, and weekends appropriate to retail business needs
• Must pass a comprehensive background investigation
• Must be Wicklander - Zulawski trained in interviewing
• Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly- with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Incentive bonus program
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid time off and one paid volunteer day per year, allowing you to give back to your community
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

This role allows for remote work across the U.S.. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $85,000-93,000/year. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.