Manager, Dining Room

Covenant Retirement Communities & Covenant Care; Colorado; On-site; USD 61,000 - 81,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

PTO & six paid holidays

403(b) with a 3% employer match

Fitness center use

Job summary

Covenant Living is seeking a Dining Room Supervisor to lead daily dining operations and ensure an exceptional resident dining experience. You will oversee table service, buffets, inventory, and safety compliance while coaching staff to deliver high-quality service.

Requires 3+ years in dining with 1+ year of leadership, willingness to work weekends, and knowledge of food safety. You’ll manage labor costs, uphold sanitation standards, and drive improvements to enhance resident satisfaction.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's degree preferred.
• Food Handlers certification required; ServSafe Manager preferred.
• 3+ years of dining experience required.
• 1+ year of leadership experience required.
• 1+ year of dining room operations preferred.
• 1+ year of catering/event experience preferred.

Responsibilities

• Supervise dining room service operations to ensure customer satisfaction.
• Direct daily food delivery and dining room service operations.
• Ensure staff have equipment, inventory and resources.
• Oversee all dining room operations including tables, buffets, bars.
• Manage inventory and supplies.
• Ensure cleanliness and compliance with sanitation and regulations.
• Train and mentor employees; implement process improvements.

Skills

Customer service

Leadership

Operations management

Food safety

Communication

Problem solving

Budget knowledge

Education

High school diploma

Associates or Bachelor's degree preferred

Job description

We Are Inspired to Serve. Join us! Provides supervision of service operations on dining operations in the Dining Room to ensure customer enjoyment and satisfaction. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Directs daily operations of food delivery and service operations of the Dining Room. Ensure employees have appropriate equipment, inventory, and resources to perform their jobs. Includes overseeing all dining room operations, such as waited table service, food bars, and buffet lines. Manages inventory, including food, equipment, and dining room supplies. Ensures dining room experience is clean, neat, and fully stocked. Ensures dining room is an excellent experience for customers. Ensure compliance with all sanitation guidelines and federal / state regulations. Ensure compliance with Senior Living / Healthcare requirements. Train, coach and mentor employees with an active customer hospitality orientation. Establish and maintain operating and safety standards. Implement process improvements.

• Required Degree: High school diploma or Equivalent
• Preferred Degree: Associates degree or Bachelor’s degree
• Certificate(s): Food Handlers certification, required (if not current, must obtain within the 1st week of employment) ServSafe Manager certification, preferred
• Experience: 3+ years of work experience in dining is required
• 1+ year of experience leadership is required
• 1+ year of dining room operations is preferred
• 1+ year of catering/ event experience is preferred

KNOWLEDGE, SKILLS AND ABILITY:

Must be willing and able to work weekends and holidays, as needed.

Knowledge of budget management including labor and inventory costs.

Strong customer service and conflict resolution skills.

Strong operations knowledge in food, beverage, and hospitality.

Strong leadership, decision-making, and problem-solving skills.

Strong knowledge of food safety regulations and quality control.

Excellent communication and interpersonal skills.

PHYSICAL REQUIREMENTS:

Specific physical characteristics and abilities are required to perform the work. Such as, above average agility and dexterity, long periods of walking, standing, bending, stooping.

Ability to lift and / or carry moderately heavy items (up to 30 pounds). Mobility in and around the Dining Room and Kitchen is expected.

Dining Compensation Pay Range: $60,600.00 - $81,450.00 per year

Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $60,600.00 - $81,450.00 per year.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.

• Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

We believe we are a great place to work. Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community – Covenant Home of Chicago in 1886 – to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents.

Safety I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible. I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed.

Courtesy I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions.

Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties.

Image I ensure our environment is professional, welcoming, & clean. I follow CL policies, procedures, & all regulations.

We believe in making a difference in other’s lives.

We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.