Dining Room Manager

Covenant Retirement Communities & Covenant Care; United States; On-site; USD 59,000 - 81,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life & Disability

PTO & Holidays

403(b) Match

Fitness Center

Tuition Assistance

EAP

Insurance Discounts

Pet Insurance

Job summary

Covenant Living is seeking a Dining Room Manager to lead front-of-house dining operations across Residential Living and Assisted Living communities. You will partner with nursing and resident services to support residents’ nutritional needs and deliver a restaurant-quality dining experience.

Responsibilities include mentoring dining staff, coordinating daily service, and ensuring safety, cleanliness, and regulatory compliance.

Qualifications

• HS Diploma or GED required.
• Associates or Bachelor's degree preferred.
• 2+ years of restaurant, senior living, hospitality, or related food service leadership experience.
• 1+ year of leadership experience preferred.
• ServSafe Certification required upon hire.
• Experience with older adults, assisted living, healthcare, or hospitality environments preferred.

Responsibilities

• Lead and develop a team of dining servers and dietary aides through hiring, training, coaching, scheduling, and performance management.
• Provide hands-on leadership in daily dining operations, assisting with service, resident interactions, dining room setup, and floor management.
• Maintain high standards of hospitality, service excellence, and resident satisfaction to ensure a restaurant-quality dining experience.

Skills

Hospitality leadership

Staff development

Dining operations

Customer service

Team supervision

Education

HS Diploma or GED

Associates/Bachelor's Preferred

Job description

We Are Inspired to Serve. Join us! Lead front‑of‑house dining operations across our Residential Living and Assisted Living communities. This hands‑on leadership role oversees dining room service, staff development, resident satisfaction, and daily operations while ensuring a welcoming, restaurant‑quality dining experience for residents, families, and guests. As an active member of the Assisted Living interdisciplinary team (IDT), the Dining Room Manager partners closely with nursing, dining, and resident services teams to support the unique dining needs of residents.

What You'll Do

• Lead and develop a team of dining servers and dietary aides through hiring, training, coaching, scheduling, and performance management.
• Provide hands‑on leadership in daily dining operations, assisting with service, resident interactions, dining room setup, and overall floor management.
• Ensure an exceptional dining experience by maintaining high standards of hospitality, service excellence, and resident satisfaction.
• Oversee front‑of‑house operations for Residential Living and Assisted Living dining venues, including satellite kitchenettes.
• Collaborate closely with culinary, nursing, and resident services teams to support residents' nutritional and dining needs.
• Serve as an active member of the Assisted Living interdisciplinary team (IDT), contributing to resident care planning and support.
• Complete dining and nutritional assessments for Assisted Living residents as required.
• Coordinate with nursing leadership to ensure residents' special diets, food preferences, and accommodations are appropriately addressed.
• Meet with residents and families to discuss dining concerns, preferences, and individualized meal accommodations.
• Maintain required regulatory documentation, food safety records, and operational logs.
• Monitor cleanliness, sanitation, and organization standards throughout dining spaces and Assisted Living satellite kitchen areas.
• Assist in planning and coordinating special events, celebrations, and private family gatherings.
• Support department operations by stepping in during emergencies, staffing shortages, or special circumstances.
• Assist with inventory management, ordering, and supply monitoring to support efficient operations.

What We're Looking For

• A hospitality-focused leader who enjoys building relationships with residents, families, guests, and team members.
• Strong supervisory skills with the ability to motivate, coach, and develop employees.
• Excellent communication, organization, and problem‑solving abilities.
• Experience managing multiple priorities in a fast‑paced service environment.
• Proficiency with computer systems, documentation, inventory management, and ordering processes.
• Commitment to delivering exceptional customer service and creating memorable dining experiences.

Qualifications

• High School Diploma or GED required.
• Associates Degree or Bachelor's Degree Preferred
• 2+ years of restaurant, senior living, hospitality, or related food service leadership experience.
• 1+ year of experience leadership is preferred
• ServSafe Certification required upon hire.
• Experience working with older adults, assisted living, healthcare, or hospitality environments preferred.
• Ability to motivate and energize teams.
• Ability to effectively navigate difficult conversations

PHYSICAL REQUIREMENTS

Specific physical characteristics and abilities are required to perform the work. Such as, above average agility and dexterity, long periods of walking, standing, bending, stooping. Ability to lift and / or carry moderately heavy items (up to 30 pounds). Mobility in and around the Dining Room and Kitchen is expected.

Why You'll Love This Role

This is an opportunity to combine hospitality and purpose by creating meaningful dining experiences that enrich residents' daily lives. You'll lead a dedicated team, build strong resident relationships, and make a direct impact on the quality, comfort, and enjoyment of our community every day.

Compensation

#Dining Compensation Pay Range: $58,972.00 - $81,178.00 per year Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $58,972.00 - $81,178.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Life, AD&D Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Equal Opportunity

Covenant Living and CovenantCare at Home are equal opportunity employers.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

We believe we are a great place to work. Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community – Covenant Home of Chicago in 1886 – to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents. Safety I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible. I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed. Courtesy I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions. Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties. Image I ensure our environment is professional, welcoming, & clean. I follow CL policies, procedures, & all regulations. We believe in making a difference in other’s lives. We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.