Manager Digital Services Website Technical Team

Intermountain Healthcare; Harrisburg (Dauphin County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization seeks a Manager of Digital Services to guide a technical team in managing their website. This role involves collaboration across departments to meet digital goals, overseeing agile processes, and ensuring project success. The ideal candidate will have strong software engineering skills and experience in digital project management.

Benefits

Comprehensive benefits package

Qualifications

• Experience in digital, software engineering, or technical product management roles.
• Proven agile project management experience.

Responsibilities

• Manage digital projects from conception to launch.
• Oversee agile processes and ceremonies.

Skills

Digital Channels

Agile Project Management

Capacity Management

Software Engineering

People Management

Creative Thinking

Interpersonal Skills

Written Communication

Analytical Thinking

Budget Management

Education

Bachelor’s Degree in Computer Science

Tools

React

C#

Job description

Job Description:

The Manager of Digital Services is a leadership role responsible for guiding a team of technical caregivers, including software engineers, technical analysts, and scrum masters, to manage the Intermountain Health website. This role collaborates closely with Digital Technology Services and partners with Marketing, Consumer Experience, and Operations to achieve regional and system-wide digital goals.

Essential Functions

1. Ensure completion of software development lifecycle activities, including design reviews, unit testing, build, and release management.
2. Oversee agile processes and ceremonies, adopting best practices and enterprise standards.
3. Collaborate with the design team to document technical architecture and implementation requirements.
4. Develop and assess digital work plans aligned with enterprise objectives, business plans, and user needs.
5. Manage digital work plans, team workload, and capacity.
6. Continuously improve website performance based on user insights and data.
7. Prioritize and drive multiple projects independently and collaboratively.
8. Manage complex digital projects from conception to launch, measuring results against business needs.
9. Build stakeholder relationships to support digital objectives.
10. Assist in scoping and evaluating digital projects for operational and strategic fit.
11. Support budget management.
12. Spend up to 25% of time coding or developing custom software.

Skills

• Expertise in digital channels, including websites
• Proficiency in agile project management
• Capacity and resource management skills
• Software engineering proficiency
• People management skills
• Creative thinking
• Interpersonal and presentation skills
• Strong written communication skills
• Analytical thinking
• Budget management

Qualifications

Required Qualifications

• Experience in digital, software engineering, or technical product management roles
• Effective oral and written communication skills
• Proven agile project management experience
• Seasoned coder capable of delivering software features and fixes on time

Preferred Qualifications

• Bachelor’s degree in computer science or a related field
• Experience leading technical teams
• Expertise in React or similar JavaScript frameworks and proficiency in C#

Physical Requirements:

• Ability to see, read, and interpret information, labels, and monitors
• Frequent verbal communication with providers, colleagues, and patients
• Manual dexterity for manipulating supplies and equipment, including extensive computer use

Location:

Key Bank Tower, Lake Park Building, West Valley City, Utah

Work Hours:

40 hours per week

Compensation:

$50.22 - $77.53 per hour, depending on experience

Benefits:

Comprehensive benefits package fostering wellness and work-life balance. Learn more at Intermountain Healthcare Benefits.

Equal Opportunity Employer:

Intermountain Health is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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