Manager - Digital Product

CSS; Pittsburgh (Allegheny County); On-site; USD 110,000 - 165,000; Full time

Job summary

CSS is seeking a Manager - Digital Product to oversee the full lifecycle of a digital product, from inception to maturity, aligning the vision with business objectives and driving a successful rollout. The role mediates between consumers and technical teams, translating needs into features, developing a digital roadmap, and promoting value across the organization.

The ideal candidate will lead agile teams, prioritize features, and collaborate with stakeholders to deliver measurable outcomes and

Qualifications

• Bachelor's degree required.
• 5 years of product management in digital applications.
• 5 years in digital channels (web, mobile, apps, social) and mobility solutions.
• 3 years leading product teams with outcome-focused roadmaps.
• 2 years presenting recommendations to peers and leadership.
• 1 year leading in-depth market research and analysis.
• 3 years as Product Owner/Scaled Product Owner in an agile environment.
• Product Management Life Cycle experience in the digital space.
• Outstanding written and verbal communication skills.
• Knowledge of cross-browser, cross-platform and cross-device compatibility standards.
• Ability to lead cross-functional groups in strategic and tactical discussions.
• Ability to filter requests with return-on-effort considerations.
• Ability to multitask and reprioritize in a dynamic environment.
• Curious mind focused on solving user problems.
• Ability to travel up to 25%.

Responsibilities

• Drives product strategies and vision to build best in class digital products.
• Accountable for the success of the product and ensures that products deliver measurable value.
• Leads scrum teams, communicates the product roadmap across the enterprise and with partners in an agile environment.
• Develops understanding of user and business needs via persona identification and journey mapping.
• Plans and prioritizes feature delivery based on business guidance and value.
• Communicates with leaders on business needs, progress to goals, KPIs and roadmaps.
• Leads the team by communicating the vision and backlog of work.
• Oversees acceptance of work per Definition of Done and promotes agile practices.
• Partners with product, commercial, change, and marketing teams to align customer needs with design and branding.
• Keeps abreast of digital landscape and recommends capabilities for growth.

Skills

Product management

Digital product lifecycle

Agile / Scrum

Cross-functional leadership

Requirements gathering

Roadmap planning

Stakeholder communication

User research

Design Thinking

Analytics / KPIs

Willingness to travel

Education

Bachelor's Degree

Job description

As a Manager - Digital Product, you will oversee the entire lifecycle of a digital product, from inception to maturity. You will be responsible for the overall vision of the product in alignment with business objectives and managing the role out of this vision into a successful launch. You will act as a mediator between the consumers and the technical teams, communicating consumer needs and translating those needs into new product features for the team to design and build. You will understand product methodologies and can independently operate to execute on improvements and promote value. You will play a key role in recommending a digital roadmap to help execute strategic and customer experience goals.

Responsibilities

• Drives product strategies and vision to build best in class digital products.
• Accountable for the success of the product and ensures that the products deliver measurable value across the Product Management Lifecycle
• Takes the lead of scrum teams, develops and communicates the product roadmap across the enterprise and with external partners/stakeholders in an agile environment.
• Develops a detailed understanding of user and business needs through persona identification, journey mapping, and a Design Thinking approach to product management
• Plans and prioritizes the delivery of features based on business guidance, time, governance constraints, and value.
• Communicates with Portfolio, Digital, and Various leaders on business needs, progress to goals, KPIs, and outcome-based roadmaps.
• Leads the team by working collaboratively to clearly understand and communicate the vision, problem opportunities, and ensures the team always has the appropriate backlog of work.
• Oversees the acceptance of work generated by the team under the agreed Definition of Done and continues to drive the agile mindset and best practices.
• Partners with product, commercial, change, and marketing teams to ensure that customer needs for each targeted segment are incorporated into product design, branding, and marketing approaches.
• Keeps abreast of external digital landscape, including annual competitive studies, targeted competitive analysis, industry trends and digital developments in other market segments to proactively recommend capabilities that enable growth.

Qualifications

• Bachelor's Degree required.
• Product management lifecycle management in a digital application - 5 years
• Experience operating in digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions - 5 years
• Leading and growing a product and team with an outcome focused roadmap. - 3 years
• Presenting recommendations to peers, management and leadership. - 2 years
• Leading in depth research and analysis on markets, best practices, evolving customer and industry expectations - 1 year
• Product Owner/Scaled Product Owner on a scrum team in an agile environment - 3 years
• Product Management Life Cycle experience in the digital space
• Outstanding written and verbal communication skills.
• Strong knowledge of cross-browser, cross-platform and cross-device compatibility standards and behaviors.
• Knowledge of visual design principles and graphical user interface development.
• Ability to lead cross-functional groups (internal and external) in strategic and tactical discussions with clear goals, objectives and outcomes.
• Demonstrated ability to filter through various requests and provide return-on-effort recommendations to management.
• Ability to multi-task and reprioritize in a dynamic environment.
• Curious mind that constantly looks to solve user/customer problems.
• Ability to travel up to 25%