Manager, Digital Integrations

CNC SOFTWARE LLC; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

Mastercam seeks a Manager, Digital Integrations to lead and mentor a fast-moving team tasked with delivering reliable, scalable integrations across marketing, sales, and licensing systems. You will partner with Product Owners to align resources with business priorities in an Agile environment, driving performance and continuous improvement.

The role emphasizes operational excellence, project delivery, and strategic API programs, with a focus on MuleSoft, Salesforce, and ERP integrations.

Qualifications

• Bachelor’s degree in CS/IS/Engineering or equivalent experience.
• 5+ years in enterprise integrations and APIs with MuleSoft, Salesforce, ERP.
• 3+ years leading technical teams.
• Excellent communication and stakeholder management.

Responsibilities

• Lead, coach, mentor, and develop a high-performing integration team.
• Oversee day-to-day support and administration of core systems and integrations.
• Prioritize work with stakeholders; manage backlogs and resources.
• Scope, estimate, and deliver projects with metrics.
• Partner on digital roadmap and enterprise programs.
• Perform other duties as assigned.

Skills

Enterprise integrations & APIs

MuleSoft experience

Salesforce experience

ERP systems

Team leadership

System architecture

Data modeling

Agile methodologies

Release management

Support operations

Production support balance

Stakeholder management

Communication

Analytical skills

Business-IT alignment

Org & detail orientation

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience

Tools

Swagger/OpenAPI

Scalar

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, Digital Integrations

Full-Time, Exempt Management Remote - USA, US

Your Role at a Glance

As Manager, Digital Integrations, you will lead the day-to-day oversight, development, coordination, and staffing of technical teams in an Agile environment. You will serve as a people leader, coach, and strategic partner, guiding the delivery of reliable, scalable, and business-focused integration solutions that support the systems used to market, sell, and license Mastercam. This role balances operational support, project execution, stakeholder partnership, resource planning, and employee development to advance departmental and company objectives.

How You’ll Drive Success

Leadership & Team Development

• Lead, coach, mentor, and develop a high-performing team focused on integrating internal systems.
• Set clear performance expectations, goals, and development plans, supported by regular one-on-one meetings, performance reviews, and career discussions.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Operational Excellence

• Oversee day-to-day support and administration of business-critical systems and integrations.
• Ensure incidents, service requests, and production issues are triaged, prioritized, and resolved in line with service expectations.
• Improve support processes, system reliability, monitoring, and documentation.

Delivery & Strategy

• Partner with business stakeholders and Product Owners to prioritize work, manage backlogs, and align resources with company priorities.
• Scope, estimate, and execute projects and enhancement requests while monitoring delivery metrics, team capacity, project health, and risk.
• Support cross-functional initiatives and enterprise programs, and contribute to the Digital Systems technology roadmap and strategic planning.
• Perform other duties as assigned.

The Talents We’re Seeking

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.

Required Skills

• 5+ years of experience designing, developing, and supporting enterprise integrations and APIs using MuleSoft, Salesforce, ERP, and related business applications.
• 3+ years of experience leading, mentoring, or managing technical teams.
• Strong understanding of system architecture, data modeling, scalable integration patterns, software development lifecycles, Agile methodologies, release management, and support operations.
• Experience balancing project delivery priorities with production support responsibilities.
• Excellent communication, leadership, stakeholder management, time management, problem-solving, and analytical skills.
• Proven ability to align technology initiatives with business objectives and successfully support others in a team environment.
• Strong organization, attention to detail, and ability to manage multiple priorities.

Preferred Skills

• Experience creating and maintaining OpenAPI specifications and interactive API documentation using Swagger and Scalar.
• MuleSoft and/or Salesforce certification(s).
• Ability to communicate accurate and timely information in a clear, concise, and easy-to-understand manner.

Who We Are

At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says "too complex," we say, "challenge accepted."

We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe.

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible.

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 500+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise.

Our Core Values? They are not just words. They are how we win:

• Winning Together: Collaboration is not optional—it is the engine that drives us.
• Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust.

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com , connect on LinkedIn , and join the conversation with #mastercam.

The next big challenge is waiting—are you ready to accept?

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.