Manager, Digital Enterprise Technology, Customer 0 Visual Storytelling & Design

Leadout Capital; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Salesforce is seeking an experienced Visual Designer to lead the production engine behind Customer 0, translating complex transformation work into simple, executive-ready visuals.

You will craft polished decks, infographics, and speaker materials for Dreamforce, keynotes, and executive briefings while maintaining brand standards and reusable templates across the DET organization.

Qualifications

• 5+ years in presentation design, visual storytelling, or graphic design with a portfolio of complex visuals.
• Expert hands-on proficiency in Google Slides, PowerPoint, Keynote, and design tools such as Figma or Illustrator.
• Experience building keynote-level presentations for large events or executive audiences.
• Strong eye for consistency, layout, typography, and brand standards.
• Strong written and verbal communication, adapting messaging to different audiences.
• Experience creating executive-level content and leading high-visibility presentations.
• Proven external marketing content and event support experience.
• Understanding of digital transformation and process optimization.
• Knowledge of AI/automation and its business applications.
• Ability to translate technical concepts into business value narratives for internal and external audiences.
• Experience supporting strategic events, conferences, and customer-facing presentations.
• Understanding of marketing campaign development and sales enablement.
• Preferred: SIC or innovation showcase content experience.
• Strong project management skills, handling multiple visual workstreams under tight deadlines.
• Proficiency with Slack, Google Workspace, and project management tools.
• Ability to thrive in fast-paced environments with changing priorities.

Responsibilities

• Be the primary hands-on producer of Customer Zero decks, one-pagers, infographics, and graphics for sellers, leaders, and marquee events, including keynote-quality presentations for Dreamforce and executive briefings.
• Translate dense technical concepts into simple diagrams, visual metaphors, and flowcharts, and into playbooks and case studies.
• Uphold visual consistency, brand standards, and a high quality bar, and maintain a library of reusable templates and assets.
• Turn around high-quality assets quickly for fast-moving seller and leadership requests.
• Partner with marketing on modular, customer-facing content frameworks for executives, functional leaders, customers, and prospects.
• Forecast and address content needs for DET leadership.
• Lead program management and visual/content development for Dreamforce, industry conferences, customer advisory boards, and executive briefings.
• Develop speaker presentations, demo scripts, and collateral for customer-facing events and sales enablement.
• Work with Product Marketing and Field Marketing to keep messaging and visuals consistent across external touchpoints.
• Provide program management support for Customer Zero initiatives.
• Report program metrics, value delivered, and progress through dashboards and visual reports.

Skills

Presentation design

Visual storytelling

Graphic design

Google Slides

PowerPoint

Keynote

Figma

Illustrator

Executive presentations

Brand standards

Content strategy

Communication

Project management

Slack

Google Workspace

Education

Degree in Graphic Design or related field

Tools

Figma

Illustrator

Google Slides

PowerPoint

Keynote

Google Workspace

Slack

Job description

What You'll Be Doing & Why It Matters

Customer Zero is Salesforce's program for being its own first and best customer. We run our business on our own products and share the results and lessons with customers, sellers, and the market.

This role sits on the team responsible for translating how Salesforce is transforming into an Agentic Enterprise as Customer Zero. Embedded within Digital Enterprise Technology (DET), we stay close to the practitioners driving transformation on the ground and connected across the business to capture the enterprise-wide story. From this position, we turn our own experience into trusted proof, sharpened strategy, and a clear enterprise narrative. Working directly with practitioners across the company, you will:

We are seeking an expert in visual storytelling and design to lead the production engine behind DET's Customer 0 program. You will produce polished, high-impact decks, graphics, and presentations for practitioners, sellers, executives, and events, including keynotes. As DET's visual voice of our Agentic Enterprise story, you will turn complex transformation work into simple, compelling, executive-ready visuals. You will work at the intersection of design craft, content strategy, executive engagement, and communication.

Core Responsibilities & Scope

• Be the primary hands-on producer of Customer 0 decks, one-pagers, infographics, and graphics for sellers, leaders, and marquee events, including keynote-quality presentations for Dreamforce and executive briefings.
• Translate dense technical concepts into simple diagrams, visual metaphors, and flowcharts, and into playbooks and case studies.
• Uphold visual consistency, brand standards, and a high quality bar, and maintain a library of reusable templates and assets.
• Turn around high-quality assets quickly for fast-moving seller and leadership requests.
• Partner with marketing on modular, customer-facing content frameworks for executives, functional leaders, customers, and prospects.
• Forecast and address content needs for DET leadership.
• Lead program management and visual/content development for Dreamforce, industry conferences, customer advisory boards, and executive briefings.
• Develop speaker presentations, demo scripts, and collateral for customer-facing events and sales enablement.
• Work with Product Marketing and Field Marketing to keep messaging and visuals consistent across external touchpoints.
• Provide program management support for Customer Zero initiatives.
• Report program metrics, value delivered, and progress through dashboards and visual reports.

Minimum Requirements

• 5+ years in presentation design, visual storytelling, or graphic design, with a strong portfolio showing complex concepts made visually compelling.
• Expert hands-on proficiency in Google Slides, PowerPoint, Keynote, and design tools such as Figma or Illustrator.
• Experience building keynote-level presentations for large events or executive audiences.
• Sharp eye for consistency, layout, typography, and brand standards.
• Strong written and verbal communication, adapting messaging to different audiences.
• Experience creating executive-level content and leading high-visibility presentations.
• Proven external marketing content and event support experience.
• Understanding of digital transformation and process optimization.
• Knowledge of AI/automation and its business applications.
• Ability to translate technical concepts into business value narratives for internal and external audiences.
• Experience supporting strategic events, conferences, and customer-facing presentations.
• Understanding of marketing campaign development and sales enablement.
• Preferred: SIC or innovation showcase content experience.
• Strong project management skills, handling multiple visual workstreams under tight deadlines.
• Proficiency with Slack, Google Workspace, and project management tools.
• Ability to thrive in fast-paced environments with changing priorities.

Preferred Qualifications

• Degree or training in Graphic Design, Visual Communications, Marketing, or a related field.
• Experience at consulting or technology companies, especially SaaS or enterprise software.
• Experience producing materials for executive or C-suite audiences.
• Internal product adoption experience (a bonus).
• Knowledge of the Salesforce platform and ecosystem.
• Experience in innovation centers or transformation showcase environments.
  • Visual Production & Graphics (Primary Focus)
  • Strategic Events & External Marketing Support
  • Program Support & Coordination
  • Visual Design & Graphics (Core Requirement)
  • Content Creation & Communication
  • Business Transformation Knowledge
  • Event Management & Marketing Support
  • Program Management & Collaboration