Manager, Digital Enterprise Technology, Customer 0 Visual Storytelling & Design

Salesforce, Inc.; New York (NY); On-site; USD 141,000 - 194,000; Full time

Job summary

Salesforce, Inc. is seeking an expert in presentation design and visual storytelling to lead the production engine behind DET's Customer 0 program.

You will produce polished decks, graphics, and presentations for practitioners, sellers, executives, and events, turning complex transformation work into clear, executive-ready visuals. You will work at the intersection of design craft, content strategy, and communication, collaborating with product marketing and field marketing to maintain

Qualifications

• 5+ years in presentation design, visual storytelling, or graphic design with a strong portfolio.
• Expert hands-on proficiency in Google Slides, PowerPoint, Keynote, and tools like Figma or Illustrator.
• Experience building keynote-level presentations for large events or executive audiences.
• Strong eye for consistency, layout, typography, and brand standards.

Responsibilities

• Be the primary hands-on producer of Customer 0 decks, one-pagers, infographics, and graphics for sellers, leaders, and marquee events.
• Translate dense technical concepts into simple diagrams, visual metaphors, and flowcharts.
• Uphold visual consistency and brand standards across templates and assets.
• Turn around high-quality visuals quickly for fast-moving requests.
• Collaborate with Marketing on content frameworks for executives, customers, and prospects.
• Lead program management and visual/content development for major events such as Dreamforce.
• Develop speaker presentations, demo scripts, and collateral for customer-facing events.
• Ensure messaging and visuals stay aligned with Product & Field Marketing.

Skills

Visual storytelling

Presentation design

Graphic design

Brand consistency

Storytelling for executives

Education

Graphic Design / Visual Communications degree

Tools

Google Slides

PowerPoint

Keynote

Figma

Illustrator

Job description

Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You’ll Be Doing & Why It Matters

Customer Zero is Salesforce's program for being its own first and best customer. We run our business on our own products and share the results and lessons with customers, sellers, and the market.

This role sits on the team responsible for translating how Salesforce is transforming into an Agentic Enterprise as Customer Zero. Embedded within Digital Enterprise Technology (DET), we stay close to the practitioners driving transformation on the ground and connected across the business to capture the enterprise-wide story. From this position, we turn our own experience into trusted proof, sharpened strategy, and a clear enterprise narrative.

Working directly with practitioners across the company, you will:

We are seeking an expert in visual storytelling and design to lead the production engine behind DET's Customer 0 program. You will produce polished, high-impact decks, graphics, and presentations for practitioners, sellers, executives, and events, including keynotes. As DET's visual voice of our Agentic Enterprise story, you will turn complex transformation work into simple, compelling, executive-ready visuals. You will work at the intersection of design craft, content strategy, executive engagement, and communication.

Core Responsibilities & Scope

• Be the primary hands-on producer of Customer 0 decks, one-pagers, infographics, and graphics for sellers, leaders, and marquee events, including keynote-quality presentations for Dreamforce and executive briefings.
• Translate dense technical concepts into simple diagrams, visual metaphors, and flowcharts, and into playbooks and case studies.
• Uphold visual consistency, brand standards, and a high quality bar, and maintain a library of reusable templates and assets.
• Turn around high-quality assets quickly for fast-moving seller and leadership requests.
• Partner with marketing on modular, customer-facing content frameworks for executives, functional leaders, customers, and prospects.
• Forecast and address content needs for DET leadership.
• Lead program management and visual/content development for Dreamforce, industry conferences, customer advisory boards, and executive briefings.
• Develop speaker presentations, demo scripts, and collateral for customer-facing events and sales enablement.
• Work with Product Marketing and Field Marketing to keep messaging and visuals consistent across external touchpoints.
• Provide program management support for Customer Zero initiatives.
• Report program metrics, value delivered, and progress through dashboards and visual reports.

Minimum Requirements

• 5+ years in presentation design, visual storytelling, or graphic design, with a strong portfolio showing complex concepts made visually compelling.
• Expert hands-on proficiency in Google Slides, PowerPoint, Keynote, and design tools such as Figma or Illustrator.
• Experience building keynote-level presentations for large events or executive audiences.
• Sharp eye for consistency, layout, typography, and brand standards.
• Strong written and verbal communication, adapting messaging to different audiences.
• Experience creating executive-level content and leading high-visibility presentations.
• Proven external marketing content and event support experience.
• Understanding of digital transformation and process optimization.
• Knowledge of AI/automation and its business applications.
• Ability to translate technical concepts into business value narratives for internal and external audiences.
• Experience supporting strategic events, conferences, and customer-facing presentations.
• Understanding of marketing campaign development and sales enablement.
• Preferred: SIC or innovation showcase content experience.
• Strong project management skills, handling multiple visual workstreams under tight deadlines.
• Proficiency with Slack, Google Workspace, and project management tools.
• Ability to thrive in fast-paced environments with changing priorities.

Preferred Qualifications

• Degree or training in Graphic Design, Visual Communications, Marketing, or a related field.
• Experience at consulting or technology companies, especially SaaS or enterprise software.
• Experience producing materials for executive or C-suite audiences.
• Internal product adoption experience (a bonus).
• Knowledge of the Salesforce platform and ecosystem.
• Experience in innovation centers or transformation showcase environments.
  • Visual Production & Graphics (Primary Focus)
  • Strategic Events & External Marketing Support
  • Program Support & Coordination
  • Visual Design & Graphics (Core Requirement)
  • Content Creation & Communication
  • Business Transformation Knowledge
  • Event Management & Marketing Support
  • Program Management & Collaboration

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.