Manager, DCM Localization Project Management at Apple Inc. Cupertino, CA

Apple Inc.; Cupertino (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Relocation assistance

Discretionary bonuses

Employee stock programs

Job summary

Apple Inc. in Cupertino, CA is seeking a Manager, DCM Localization Project Management to lead a team responsible for delivering linguistically accurate content across Apple Online Stores, Apple Store App, and related platforms globally.

The role oversees localization operations, budgets, and capacity planning, driving scalable workflows and ensuring quality controls with cross-functional partners across Europe, India, and Asia-Pacific.

Qualifications

• 10+ years of working in content management for e-commerce and/or digital marketing experiences with 5+ years focused on Localization.
• 5+ years managing individual contributors and developing high performing teams.
• Expertise in managing large-scale, international digital content execution with detailed knowledge of Globalization and Localization best-in-class requirements.
• Bachelor’s Degree or equivalent work experience.

Responsibilities

• Lead a team of Localization People Managers and Project Managers to scale the launch and maintenance of Apple online stores globally.
• Develop team objectives and workflow improvement plans that ensure scalability and long term excellence in delivering a flawless digital customer experience globally.
• Build and maintain relationships with internal partners across Retail, Marcom, Engineering and other teams to coordinate roadmaps.

Skills

Content management

Localization expertise

People management

Cross-functional collaboration

Education

Bachelor’s Degree or equivalent work experience

Tools

Wrike

Data analysis

Job description

Manager, DCM Localization Project Management job at Apple Inc.. Cupertino, CA. Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. The Manager, Localization Project Management leads a team that is responsible for delivery of high-quality, linguistically accurate, and globally relevant content and product data across the Apple Online Stores, Apple Store App, and ancillary platforms worldwide. This position holds responsibility for overall Digital Commerce Management (DCM) Localization operations in addition to developing strategies for Localization workflows of the future that enable scalability while ensuring standards, methodologies, and quality controls are in place. This includes optimizing and overseeing health of the team’s internal processes, managing a localization budget, maintaining vendor relationships, overseeing worldwide capacity planning & intake, as well as reporting on utilization, forecasting, and other execution KPIs to the broader ASO management and leadership teams.

Description

Lead a team of highly skilled Localization People Managers and Project Managers to scale the launch and maintenance of Apple online stores globally. This involves oversight and strategic planning of DCM’s Localization roadmaps through various partner and internal teams. Develop team objectives and workflow improvement plans that ensure scalability and long term excellence in delivering a flawless digital customer experience globally. Advocate and negotiate development opportunities for individual team members, including people managers, that support overall talent succession in line with long-range business goals. Build and maintain relationships with new and existing internal key partners, coordinating roadmaps with broader Retail, Marcom, Engineering and other teams across Europe, India, Asia/Pacific and emerging regions. Handle early conversations with key partners to determine technical feasibility and capacity requirements as well as provide guidance and risk mitigation for critical escalations and plan of record changes. Identify and implement innovations that embrace new technologies and methodologies in the Localization & Globalization industry with guidance from Senior Manager and Senior

Minimum Qualifications

• 10+ years of working in content management for e-commerce and/or digital marketing experiences with 5+ years focused on Localization.
• 5+ years managing individual contributors and developing high performing teams.
• Expertise in managing large-scale, international digital content execution with detailed knowledge of Globalization and Localization best-in-class requirements.
• Bachelor’s Degree or equivalent work experience.

Preferred Qualifications

• Demonstrated success implementing localization technologies like Machine Translation and Large Language Models
• Proficiency in one or more languages other than English.
• Expertise in developing Managers in addition to Individual Contributors.
• Experience with data analysis and data manipulation formulas.
• Familiarity with project management tools like Wrike to support robust intake and resourcing workflows that reflect data integrity in capacity management and utilization reporting.

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.