Manager, Data Conversion

Lightspeed DMS; South Jordan (UT); On-site; USD 90,000 - 140,000; Full time

Job summary

Lightspeed is seeking a Manager, Data Conversion to lead a team responsible for data extraction, transformation, and load (ETL) within a SaaS environment. You will own requirements gathering, design, validation, and template maintenance to ensure accurate, scalable conversions for dealerships.

Collaboration with R&D to speed tooling, coaching staff, and guiding stakeholders through implementations, while maintaining quality and client satisfaction across internal and external teams.

Qualifications

• 2-5 years experience in data conversion or ETL.
• 2-3 years coding in C# or similar scripting languages.
• 1+ years experience using MS Visual Studio Code.
• 1-3 years mentoring a technical team.
• Strong SQL and Excel skills for data manipulation and analysis.
• Proven experience with data extraction and transformation in SaaS platforms.
• Excellent communication skills with internal and external partners (vendors, customers, executives, etc.).
• Ability to work cross functionally with product, engineering and implementation teams.

Responsibilities

• Lead the development and execution of data extraction, transformation, and load (ETL) programs within a SaaS framework.
• Implement quality assurance processes to ensure data conversions meet customer requirements and reduce rework.
• Analyze and document competitive DMS systems to accelerate conversion capabilities and reduce turnaround time.
• Prioritize and maintain reusable conversion templates to support scalability.
• Collaborate with team members to develop C# scripts for data mapping and conversion optimization.
• Participate in agile sprint planning with Research & Development to automate and improve conversion tools.
• Perform data validation and corrections by identifying errors and applying structured remediation.
• Proactively identify and resolve issues and risks, escalating them as needed.
• Ensure high levels of client satisfaction through clear communication and responsive follow-up.
• Use strong leadership and negotiation skills to drive successful implementations across internal and external stakeholders.
• Collect and analyze process data, customer feedback and team input to identify continuous improvement opportunities.
• Coach, mentor, and collaboratively build associate development plans and conduct ongoing feedback sessions to ensure progress

Skills

ETL development

C# scripting

MS Visual Studio

Team mentoring

SQL

SaaS data

Communication

Cross-functional collaboration

Tools

VS Code

Job description

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.

Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.

Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

The Manager, Data Conversion leads a team of Data Conversion Specialists and Conversion Consultants , owning the full lifecycle of dealership data conversion within a SaaS environment. This includes requirements gathering, solution design, client acceptance, timeline creation, implementation, unit testing, tool validation, and template maintenance. This role is critical in transforming large volumes of complex data into our flagship SaaS product, ensuring accuracy, efficiency and scalability.

The Manager also partners closely with Research & Development to prioritize tool enhancements that improve conversion speed, contributing directly to customer satisfaction and product excellence.

What you ’ll do :

• Lead the developmentand execution of data extractiontransformation, andload (ETL) programs within a SaaS framework.
• Implement quality assurance processes to ensure data conversions meet customerrequirementsandreduce rework.
• Analyze and document competitiveDMS systems toaccelerateconversion capabilities and reduce turnaround time.
• Prioritizeandmaintainreusable conversion templates to support scalability.
• Collaborate withteam members todevelopC# scriptsfor data mapping and conversionoptimization.
• Participate in agilesprint planning with Research & Development to automate and improve conversion tools
• Perform datavalidationandcorrectionsbyidentifyingerrors andapplying structured remediation.
• Proactivelyidentifyand resolve issues and risks, escalating them as needed
• Ensurehigh levelsofclient satisfaction throughclear communication andresponsivefollowup.
• Use strong leadership and negotiation skills to drive successful implementationsacross internal and external stakeholders.
• Collect and analyze process data, customerfeedbackand team input toidentifycontinuous improvement opportunities.
• Coach, mentor, and collaboratively build associate development plans and conduct ongoing feedback sessions to ensure progress

What you should have :

Qualifications:

• 2-5yearsofrelevantexperience in data conversion or ETL processes, preferably in a SaaS or cloud-based environment.
• 2-3yearsofexperiencecodinginC# orsimilarscripting languages
• 1+years experienceusing MS Visual Studio Code or MS Visual Studio
• 1-3yearsofexperience managingor mentoring atechnicalteam
• Strong SQL and Excel skillsfor data manipulationand analysis
• Provenexperience with data extraction and transformation in SaaS platforms
• Excellentcommunicationskillswith internal and external partners (vendors, customers, executives, etc.)
• Ability to work cross functionally with product,engineeringand implementation teams.

Inclusion and Diversity at Lightspeed:

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement:

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Applicants must be authorized to work in the U.S.