Data Conversion Manager: SaaS ETL & Team Leadership

Lightspeed DMS; South Jordan (UT); On-site; USD 90,000 - 140,000; Full time

Job summary

Lightspeed is seeking a Manager, Data Conversion to lead a team responsible for data extraction, transformation, and load (ETL) within a SaaS environment. You will own requirements gathering, design, validation, and template maintenance to ensure accurate, scalable conversions for dealerships.

Collaboration with R&D to speed tooling, coaching staff, and guiding stakeholders through implementations, while maintaining quality and client satisfaction across internal and external teams.

Qualifications

• 2-5 years experience in data conversion or ETL.
• 2-3 years coding in C# or similar scripting languages.
• 1+ years experience using MS Visual Studio Code.
• 1-3 years mentoring a technical team.
• Strong SQL and Excel skills for data manipulation and analysis.
• Proven experience with data extraction and transformation in SaaS platforms.
• Excellent communication skills with internal and external partners (vendors, customers, executives, etc.).
• Ability to work cross functionally with product, engineering and implementation teams.

Responsibilities

• Lead the development and execution of data extraction, transformation, and load (ETL) programs within a SaaS framework.
• Implement quality assurance processes to ensure data conversions meet customer requirements and reduce rework.
• Analyze and document competitive DMS systems to accelerate conversion capabilities and reduce turnaround time.
• Prioritize and maintain reusable conversion templates to support scalability.
• Collaborate with team members to develop C# scripts for data mapping and conversion optimization.
• Participate in agile sprint planning with Research & Development to automate and improve conversion tools.
• Perform data validation and corrections by identifying errors and applying structured remediation.
• Proactively identify and resolve issues and risks, escalating them as needed.
• Ensure high levels of client satisfaction through clear communication and responsive follow-up.
• Use strong leadership and negotiation skills to drive successful implementations across internal and external stakeholders.
• Collect and analyze process data, customer feedback and team input to identify continuous improvement opportunities.
• Coach, mentor, and collaboratively build associate development plans and conduct ongoing feedback sessions to ensure progress

Skills

ETL development

C# scripting

MS Visual Studio

Team mentoring

SQL

SaaS data

Communication

Cross-functional collaboration

Tools

VS Code

Job description

Lightspeed is seeking a Manager, Data Conversion to lead a team responsible for data extraction, transformation, and load (ETL) within a SaaS environment. You will own requirements gathering, design, validation, and template maintenance to ensure accurate, scalable conversions for dealerships.

Collaboration with R&D to speed tooling, coaching staff, and guiding stakeholders through implementations, while maintaining quality and client satisfaction across internal and external teams.