Manager, Data Center

Spectrum; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Spectrum is seeking a Manager, Data Center to lead a skilled team in installation, maintenance, and facility support for critical data center infrastructure. The role emphasizes safety, reliability, and continuous improvement within a fast-paced environment.

Responsibilities include directing daily operations, coordinating with engineering and vendors, and ensuring compliance with policies and regulations. The position requires strong leadership and deep data center experience in a dynamic

Qualifications

• Bachelor’s degree or equivalent field in science, technology, engineering, electronics, or related discipline.
• Trade/apprenticeship training or discipline-specific licenses/certifications considered for equivalent experience alignment.

Responsibilities

• Direct daily operations to maintain safety, reliability, and efficiency of Spectrum’s network and facility systems.
• Guide and empower a team handling installation, maintenance, troubleshooting, and repair of data center equipment and infrastructure.
• Ensure cabling, equipment installation, power, cooling, and environmental systems meet corporate standards and engineering practices.
• Oversee preventive maintenance, inspections, operational checks, testing, and documentation to support compliance with company policies and regulations.
• Manage upgrades and support activities for critical infrastructure, including power, HVAC, generators, fire suppression, and monitoring systems.
• Collaborate with engineering, operations, construction, and vendors to support facility projects, equipment installations, and expansions.
• Set priorities, allocate resources, resolve operational issues, and communicate risks and activities to leadership.

Skills

Leadership/people management

Multi-tasking & prioritization

Communication

Blueprints/technical drawings

Equipment operation & test gear

Independent decision making

Data center operations knowledge

Electrical/Mechanical/HVAC awareness

Math fundamentals

Safety & PPE

High-stress environment navigation

Elevated work environments

Education

Bachelor’s degree or equivalent field in science/engineering

Trade/apprenticeship training or licenses considered

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

What drives the seamless operation of Spectrum’s data centers every day? As a Manager, Data Center, you will ensure our critical infrastructure is performing at its best, guiding a skilled team through installation, maintenance, and facility support. Your expertise will help Spectrum deliver reliable service and support ongoing innovation, making a measurable impact across the organization.

Shift Requirements for this role : Monday through Friday 3pm-Midnight EST

How You’ll Make an Impact

• Direct daily operations to maintain the safety, reliability, and efficiency of Spectrum’s network and facility systems
• Guide and empower a team handling installation, maintenance, troubleshooting, and repair of data center equipment and infrastructure
• Ensure cabling, equipment installation, power, cooling, and environmental systems meet corporate standards and engineering practices
• Oversee preventive maintenance, inspections, operational checks, testing, and documentation to support compliance with company policies and regulations
• Manage upgrades and support activities for critical infrastructure, including power, HVAC, generators, fire suppression, and monitoring systems
• Collaborate with engineering, operations, construction, and vendors to support facility projects, equipment installations, and expansions
• Set priorities, allocate resources, resolve operational issues, and communicate risks and activities to leadership

Working Conditions

• Shift Requirements : Monday through Friday 3pm-Midnight
• Work in a 24x7, fast paced environment
• Exposure to continuous moderate noise
• Work and travel in inclement weather
• Work performed near power facilities and electricity
• Ability to work while standing 10-25% of the time
• Ability to safely lift up to 50lbs. individually or with assistance

  What You’ll Bring to Spectrum

  Required Qualifications

  Education

  • Bachelor’s degree or equivalent field experience in science, technology, engineering, electronics, or related discipline
  • Trade/apprenticeship training or discipline-specific licenses/certifications considered for equivalent experience alignment

  Experience

  • 6+ years of data center technician, electronics, network implementation, critical infrastructure, or related hands‑on technical experience
  • 2+ years of leadership, supervisory, or project leadership experience

  Skills

  • Lead and develop employees in a 24x7 operational environment
  • Prioritize, organize, and manage multiple workstreams
  • Communicate effectively with employees, leadership, vendors, and cross-functional partners
  • Read and interpret blueprints, system layouts, technical drawings, and construction documents
  • Operate computers, software applications, handheld devices, and test equipment
  • Work independently and make sound operational decisions
  • Working knowledge of data center operations, structured cabling, optical transport, and network support
  • Working knowledge of critical infrastructure systems such as electrical, mechanical, HVAC, UPS, generators, fire suppression, and monitoring/control systems
  • Knowledge of basic mathematics, electronics, and safe work practices
  • Safely use ladders, hand tools, and related equipment
  • Work in tight spaces and around small components and cabling
  • Ability to work in high stress, fast paced environment

  Preferred Qualifications

  Education

  • Certifications related to optical transport, critical infrastructure, or data center operations

  Experience

  • 2+ years of management or leadership experience

  Skills

  • Knowledge of Spectrum products and services
  • Knowledge of NEC, IMC, and networking communications
  • Basic Linux and server administration skills
  • Understanding of optical transport technologies including DWDM and connectivity
  • Knowledge of data center critical infrastructure including UPS, generators, HVAC, fire suppression, monitoring/control systems, and power distribution
  • Experience in mission-critical facilities or data center environments
  • Project management or technical team lead experience
  • Operating knowledge of emergency alert systems
  • Ability to manage multiple priorities in a mission-critical environment
  • Ability to supervise, coach, and motivate others
  • Maintain confidentiality and exercise sound judgment
  • Work from elevated locations when required

  Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

  A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

  Get to Know Us

  Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

  Grow Your Career Here

  We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.