Manager, Data Analyst (Remote)

Fanatics Betting & Gaming; United States; Teletrabalho; USD 138 000 - 170 000; Tempo integral

Resumo da oferta

Fanatics Betting & Gaming seeks an analytics leader to guide the Ops Analytics team within Strategic Operations & Analytics. You will manage a small team, own complex cross-functional projects, and deliver decision-ready insights to CX, Fraud, Payments, WFM, and VIP.

You’ll drive data reliability with dbt models, build dashboards in Sigma/Tableau, and shape an AI roadmap while ensuring data quality and stakeholder clarity across leadership.

Qualificações

• 6+ years in analytics, BI, data analytics, or strategic operations.
• 2+ years directly managing analysts with performance reviews.
• Advanced, hands-on SQL with QA and optimization of complex queries.
• Working fluency in dbt for modeling and design decisions.
• Experience owning cross-functional projects end-to-end.
• Experience building dashboards in Sigma, Tableau, or similar tools.
• Strong stakeholder management and clear communication to leaders.
• High attention to data quality and governance.

Responsabilidades

• Lead a team of 2–3 analysts with goal setting, feedback, and career development.
• Review SQL, dbt models, dashboards, and analyses for quality.
• Prioritize day-to-day Ops requests and escalate tradeoffs as needed.
• Spearhead end-to-end analytical initiatives from problem to decision-ready recommendations.
• Define standards for dashboards and KPI reporting with clear assumptions.
• Present findings to senior leadership and defend methodologies.

Conhecimentos

SQL

dbt

Sigma

Tableau

Python

Data modeling

Formação académica

Bachelor's degree in Analytics, CS, Statistics, Economics, or related field

Ferramentas

dbt

Tableau

Sigma

Descrição da oferta de emprego

About Us

Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.

Overview

You lead the team that owns the analytical backbone of how the Operations Department understands its own performance. Sitting within the Strategic Operations & Analytics team, you manage a small team of analysts whose work is used every day by leaders across CX, Fraud, Payments, WFM, and VIP. You also remain directly involved in the work.

What You'll Do

Leading the team

• Manage, coach, and develop a team of 2–3 analysts, including goal setting, regular feedback, performance management, and career development.
• Set and hold the technical and analytical bar for the team's output, through direct review of SQL, dbt models, dashboards, and analyses.
• Manage day-to-day prioritization across the team’s queue of Ops stakeholder requests, escalating broader tradeoffs and resourcing decisions to the Sr. Manager when needed.

Analytical work and insights

• Personally lead complex, cross-functional analytical initiatives end-to-end from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation.
• Diagnose root causes in the data rather than symptoms, and translate the diagnosis into a concrete recommendation.
• Lead scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions - shaping how the question itself gets framed.
• Set standards and guide the team’s approach to Ops dashboards and reporting, ensuring leaders have clear visibility into performance through well-defined KPIs and documented assumptions.
• Present findings to operational stakeholders and senior leadership, and defend your methodology under scrutiny.

Analytics foundations and automation

• Own the quality and reliability of the dbt models and analytical datasets maintained by the Ops Analytics team.
• Partner with central data teams as needed on upstream pipelines, data-platform needs, etc., representing Ops requirements and escalating reliability issues when needed.
• Help the team replace recurring manual data pulls with maintainable reporting, automation, and alerting.

AI enablement

• Partner with the Sr. Manager and Strategic Operations leaders on the Ops analytics AI roadmap, bringing an analytics perspective to use-case prioritization, data readiness, and validation.
• Ensure the team provides the trusted data, metrics, and evaluation frameworks needed to support agent development.
• Track and report on the performance of deployed agents against agreed-upon Ops goals.
• Help establish where AI can be trusted in analytical workflows and where human review and judgment should remain in the loop.

Required Qualifications

• 6+ years in analytics, business intelligence, data analytics, or strategic operations.
• 2+ years directly managing analysts as direct reports , including performance management, hiring, and career development. This is not a first-time manager role.
• Advanced, hands-on SQL. You write, QA, and optimize complex queries yourself today, and you review others' work at that level. This role includes a live, on-screen technical exercise.
• Working fluency in dbt: You can build and review models, make sound design decisions, and identify issues in your team’s work.
• Demonstrated experience owning complex, cross-functional projects end-to-end, from ambiguous ask to stakeholder-ready recommendation.
• Experience building and maintaining dashboards in Sigma, Tableau, or a comparable tool.
• Strong stakeholder management: you communicate complex problems clearly to senior leaders and propose alternative approaches when the data warrants it.
• High attention to detail - you and your team catch data quality issues before they surface in leadership reporting.

Preferred Qualifications

• Experience supporting AI/ML workflows, agent builds, or automation initiatives.
• Python or a similar scripting language for data manipulation and automation.
• Familiarity with operational KPIs across customer support, fraud, payments, or workforce management.
• Experience in gaming, fintech, or sports.
• Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field.

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/

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Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range

$138,000 — $170,000 USD