Manager, Customs Compliance

AIT Worldwide Logistics, Inc.; Palatine (IL); On-site; USD 106,000 - 159,000; Full time

Job summary

AIT Worldwide Logistics is seeking a Manager, Customs Compliance to lead a team responsible for regulatory analysis of customs documentation, tariff classifications, and compliance across CHB operations.

You will develop metrics, support client QBRs, and drive process improvements while ensuring top-tier service to partners and adherence to federal regulations.

Qualifications

• High School Diploma or GED with 7 years of progressively relevant work experience in customs brokerage, import compliance, international transportation, or trade compliance.
• Some College/Associate’s Degree in Supply Chain Management, International Business, Logistics, Business Administration, or a related field.
• 7+ years of progressively responsible customs brokerage or import compliance experience, particularly involving audits, ISF compliance, classification, regulatory requirements, and process improvement.
• 3+ years Compliance and CHB entry writer, Third Party Logistics industry (required)

Responsibilities

• Lead a team to ensure compliance with customs regulations and tariff classifications.
• Oversee ISF compliance, KPIs, and reporting; develop client reporting.
• Audit and enforce goods classifications; advise on regulatory updates.
• Develop internal and external reporting processes and standards to support CHB operations.
• Performs other duties as assigned and ensures policy compliance.

Education

High School Diploma or GED with 7 years of progressively relevant work experience in customs brokerage, import compliance, international transportation, or trade compliance.

Some College/Associate's Degree in Supply Chain Management, International Business, Logistics, Business Administration, or a related field.

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Manager, Customs Compliance is responsible for providing leadership and support to a team to ensure the analysis of associated customs documentation and policies for regulatory compliance for the Customs House Brokerage (CHB) team. This role oversees the auditing and enforcement of goods classifications and associated tariff codes and reports customs regulation violations to the appropriate agencies. The Manager supports the team in servicing clients and suppliers while providing top-tier customer service and serves as a critical subject matter liaison for key accounts across all sectors. This role is also responsible for developing key operating metrics and reports and assisting with client Quarterly Business Review (QBR) materials.

Responsibilities

• Customs Compliance Standards & Training:Ensure standards are in place in all locations to review documentation and assess accuracy, verifying country of origin/export, IOR, and terms of sale and value to ensure that compliance and federal regulations requirements are achieved. Assist the compliance team with developing these standards and the entry team with training materials as it relates to customs entry processing in a compliant manner.
• Client Support:Liaise with teams on support and growth of product; develop process improvements, special audit practices for those clients and attend QBRs. Assist as needed on client requests for classification and audit assistance, building project scope if necessary.
• Importer Security Filing (ISF) Compliance, KPI's & Reporting: Oversee ISF monthly compliance and KPIs for the team, building reporting to be used by each station to support teammates follow-up on billing and invoicing and ISF timeliness.
• Audits & Best Practices:Meet with teams on a quarterly basis to go over audit findings, support best practices by office, mode or client as deemed necessary based on those findings.
• Regulatory Monitoring & Communication: Monitor and advise on new regulations related to import customs compliance and transportation; put out monthly or quarterly updates for internal and external teammates; assist with the monthly updates for sales.
• Custom House Brokerage Reporting & Additional Responsibilities: Develop internal and external reporting processes and standards to support a World Class Customer Experience in Custom House Brokerage.
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $106,050.00-$159,070.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications

Education

• High School Diploma or GED with 7 years of progressively relevant work experience in customs brokerage, import compliance, international transportation, or trade compliance. (required)
• Some College/Associate's Degree in Supply Chain Management, International Business, Logistics, Business Administration, or a related field. (required)

Experience

• 7+ years of progressively responsible customs brokerage or import compliance experience, particularly involving audits, ISF compliance, classification, regulatory requirements, and process improvement. (required)
• 3+ years Compliance and CHB entry writer, Third Party Logistics industry (required)

Licenses and Certifications

• Customs Brokerage License (required)

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.