Customs Broker

AIT Worldwide Logistics, Inc.; Palatine (IL); On-site; USD 75,000 - 112,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

AIT Worldwide Logistics, Inc. is seeking a Customs Broker/Agent to ensure smooth import/export declarations and maintain compliant communication with customs authorities.

You will contribute to meeting annual goals and support customers with data integrity, transit document preparation, and duty calculations. Responsibilities cover data plausibility, regulatory compliance, and ongoing process improvements while maintaining timely documentation.

Qualifications

• A team player who works well with others – being respectful to our teammates is a Core Value.
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

Responsibilities

• Plausibility check of customs-relevant customer data and commissioning
• Declaration of import customs clearances and export clearances
• Ensuring communication with customs authorities
• Preparation of transit documents and monitoring of their closure
• Calculation of duties
• Support and consulting of customers
• Preparation of key figures and statistics
• Carrying out general administrative tasks
• Compliance with the obligation to retain customs documents
• Deadline control and compliance with completion and submission deadlines
• Handle additional tasks according to specific customer SOP requirements
• Other duties as assigned by management
• Support resolution of local NCR’s, complaints, claims
• Support Implementation & continuous improvement for customers
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable).
• Contribute actively to a healthy and secure work environment by reporting unsafe/unsecure/unhealthy conditions and possible improvements.

Skills

Team player

Strong work ethic

Growth mindset

Customer service

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

• Ensuring optimal, smooth, and timely customs clearance processes
• Ensuring communication with customs authorities
• Contribution and adherence of AIT annual goals & targets incl. following quality management system guidelines

Responsibilities

• Plausibility check of customs-relevant customer data and commissioning
• Declaration of import customs clearances and export clearances
• Ensuring communication with customs authorities
• Preparation of transit documents and monitoring of their closure
• Calculation of duties
• Support and consulting of customers
• Preparation of key figures and statistics
• Carrying out general administrative tasks
• Compliance with the obligation to retain customs documents
• Deadline control and compliance with completion and submission deadlines
• Handle additional tasks according to specific customer SOP requirements
• Other duties as assigned by management
• Support resolution of local NCR’s, complaints, claims
• Support Implementation & continuous improvement for customers
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable).
• Contribute actively to a healthy and secure work environment by reporting unsafe/unsecure/unhealthy conditions and possible improvements.
• The wage range for this position is $74,980.00 - $112,480.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications

• A team player who works well with others – being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

Other Skills We Hope to See:

• Several years of professional experience as a forwarding/customs agent/broker
• Good knowledge in customs clearance
• Ability to work independently and in a group environment
• Excellent interpersonal skills and ability to influence at all levels of the organization, strong cultural sensitivity, and ability to build up relationship
• Strong team player with the ability to work independently
• Pro-active, target driven, solutions-oriented and good attention to details
• Flexible and positive attitude to excel in a client-driven environment, commercial awareness
• Open to new ideas and technologies
• Excellent time management and organizational skills
• Strong PC skills (Windows, Microsoft Office applications) preferred

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.