Manager, Customer Development, NY

Pernod Ricard España SA; New York (NY); Hybrid; USD 91,000 - 113,000; Full time

Job summary

Pernod Ricard USA is seeking a passionate Customer Development Manager to help us bring our premium brands to top on-premise accounts in New York. In this role, you'll drive growth, visibility, and engagement across a diverse brand portfolio, shaping the consumer experience and building lasting relationships.

You'll lead with a consultative mindset, work with distributors and internal teams, manage budgets, and travel up to 30%.

Qualifications

• Bachelor's degree required.

Responsibilities

• Serve as the primary Pernod Ricard USA contact for key On-Premise accounts, building strong, consultative relationships.
• Drive portfolio performance by executing monthly and quarterly sales programs and activating brand-specific initiatives aligned with market priorities.
• Increase brand visibility through strategic placement of point-of-sale materials and execution of consumer sampling events.
• Collaborate with distributor partners and internal teams to ensure seamless execution and follow-through on customer needs.
• Identify new opportunities for growth and innovation within your territory, leveraging market trends and consumer insights.
• Manage budgets, track sales activity, and maintain accurate records using mobile and desktop tools.
• Partner with trade education teams to deliver impactful training and brand storytelling to key stakeholders.

Skills

Customer relationship building

Sales

Budget management

Reporting

Communication

Travel up to 30%

Education

Bachelor's degree

Tools

CRM tools

Budget tracking tools

Job description

Where Conviviality is at work. Pernod Ricard is a global premium international champagnes and spirits company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, The Glenlivet® Gin, Beefeater and Malfy Gins, and a leading portfolio of American whiskey brands including Jefferson’s, Rabbit Hole, TX, Smooth Ambler and Skrewball™ whiskey. Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

The salary range for this role, based in New York, is $90,500.00 to $113,100.00. The range may vary if the role outside of this location. Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Job Summary

At Pernod Ricard USA, we’re on a mission to bring people together through moments of conviviality—and we’re looking for a passionate Customer Development Manager to help us do just that. In this role, you’ll be the face of our portfolio in top on‑premise accounts, driving growth, visibility, and engagement across our diverse range of brands. This is a unique opportunity to shape the consumer experience, build lasting relationships, and make a measurable impact in a dynamic, fast‑paced market.

Who will love this job

You’re a relationship‑builder at heart who thrives in fast‑moving environments and enjoys being out in the field. You bring a consultative mindset, a passion for premium brands, and a knack for spotting growth opportunities. You’re energized by collaboration, driven by results, and excited to be part of a team that values innovation, inclusion, and authenticity.

What you’ll do

• Serve as the primary PernodRicard USA contact for key On‑Premise accounts, building strong, consultative relationships.
• Drive portfolio performance by executing monthly and quarterly sales programs and activating brand‑specific initiatives aligned with market priorities.
• Increase brand visibility through strategic placement of point‑of‑sale materials and execution of consumer sampling events.
• Collaborate with distributor partners and internal teams to ensure seamless execution and follow‑through on customer needs.
• Identify new opportunities for growth and innovation within your territory, leveraging market trends and consumer insights.
• Manage budgets, track sales activity, and maintain accurate records using mobile and desktop tools.
• Partner with trade education teams to deliver impactful training and brand storytelling to key stakeholders.

What’s in it for me?

Being part of an inclusive and diverse company where professional development and internal career mobility is front‑and‑center to our talent strategy. This means your career at PernodRicard has many possibilities. You'll be part of a culture that celebrates the rich diversity of our people across the globe and be part of our long‑standing commitment to making exceptional products, giving back to our communities, and honoring our responsibility to preserve the environment.

Required qualifications

• Bachelor's degree required.
• 2–3 years of experience in sales, preferably within the alcohol beverage or consumer goods industry.
• Strong communication and relationship‑building skills with a customer‑first mindset.
• Ability to work flexible hours, including evenings and weekends, and travel up to 30%.
• Proficiency in managing budgets, tracking performance, and using digital tools for reporting.

When you join Pernod Ricard, you’ll experience a workplace that is rich in heritage, driven by our iconic brands and a long‑standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated.

Our values are lived, they drive our behaviors, and it’s what brings our culture to life. Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one’s most meaningful contribution.

We offer a flexible work policy, with most of our positions offering a a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone’s working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team’s schedules. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details. This recruitment process uses artificial intelligence (AI) tools to match applicant skills with role requirements and qualifications.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at [e-mail].

Pernod Ricard is a worldwide leader in the spirits and champagne industry, blending traditional craftsmanship, state‑of‑the‑art brand development, and global distribution technologies. Our prestigious portfolio of premium to luxury brands includes Absolut vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier‑Jouët champagnes. Our mission is to ensure the long‑term growth of our brands with full respect for people and the environment, while empowering our employees around the world to be ambassadors of our purposeful, inclusive and responsible culture of authentic conviviality. Pernod Ricard’s consolidated sales amounted to € 10,959 million in fiscal year FY25. Pernod Ricard is listed on Euronext (Ticker: RI; ISIN Code: FR0000120693) and is part of the CAC 40 index.

Job Posting End Date: Target Hire Date: 2026‑10‑19

When you join Pernod Ricard, you’ll experience a workplace that is rich in heritage, driven by our iconic brands and a long‑standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated.

Our values are lived, they drive our behaviors, and it’s what brings our culture to life. Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one’s most meaningful contribution.

We offer a flexible work policy, with most of our positions offering a a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone’s working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team’s schedules. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details. This recruitment process uses artificial intelligence (AI) tools to match applicant skills with role requirements and qualifications.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at [e-mail].

Pernod Ricard is a worldwide leader in the spirits and champagne industry, blending traditional craftsmanship, state‑of‑the‑art brand development, and global distribution technologies. Our prestigious portfolio of premium to luxury brands includes Absolut vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier‑Jouët champagnes. Our mission is to ensure the long‑term growth of our brands with full respect for people and the environment, while empowering our employees around the world to be ambassadors of our purposeful, inclusive and responsible culture of authentic conviviality. Pernod Ricard’s consolidated sales amounted to € 10,959 million in fiscal year FY25. Pernod Ricard is listed on Euronext (Ticker: RI; ISIN Code: FR0000120693) and is part of the CAC 40 index.