Manager, Customer Development, NY

Pernod Ricard USA; United States; Hybrid; USD 91,000 - 113,000; Full time

Benefits offered by this job

Hybrid work policy

Great benefits and perks

Job summary

At Pernod Ricard USA, we seek a Customer Development Manager to champion our premium spirits and wines in top on-premise accounts. You will drive growth, visibility, and engagement across our brands in a fast-paced market.

You’ll build consultative relationships, execute programs, manage budgets, and partner with distributors and internal teams to meet market priorities. A customer-first mindset and strong communication are essential.

Qualifications

• Bachelor's degree required.
• 2-3 years of experience in sales, preferably within alcohol/beverage or consumer goods.
• Strong communication and relationship-building skills with a customer-first mindset.
• Ability to work flexible hours, including evenings and weekends, and travel up to 30%.
• Proficiency in managing budgets, tracking performance, and using digital tools for reporting.

Responsibilities

• Serve as the primary Pernod Ricard USA contact for key On-Premise accounts, building strong, consultative relationships.
• Drive portfolio performance by executing monthly and quarterly sales programs and activating brand-specific initiatives aligned with market priorities.
• Increase brand visibility through strategic placement of point-of-sale materials and execution of sampling events.
• Collaborate with distributor partners and internal teams to ensure seamless execution and follow-through on customer needs.
• Identify new opportunities for growth and innovation within your territory, leveraging market trends and consumer insights.
• Manage budgets, track sales activity, and maintain accurate records using mobile and desktop tools.
• Partner with trade education teams to deliver impactful training and brand storytelling to key stakeholders.

Skills

Relationship-building

Sales experience

Communication

Budget management

Travel readiness

Education

Bachelor's degree

Tools

CRM software

Reporting tools

Job description

Where Conviviality is at work.

Pernod Ricard is a global premium international champagnes and spirits company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlua Liqueur, The Glenlivet, Beefeater and Malfy Gins, and a leading portfolio of American whiskey brands including Jefferson's, Rabbit Hole, TX, Smooth Ambler and Skrewball whiskey.

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialite...it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

Where Conviviality is at work.

Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlua Liqueur, The Glenlivet Gin, and Skrewball whiskey, as well as many more superior wines and exquisite champagnes!

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialite...it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

The salary range for this role, based in New York, is $90,500.00to $113, 100.00. The range may vary if the role outside of this location. Base salaries are determined during our interview process, by assessing a candidate'sexperience, skills against internal peers and against the scope and responsibilities of the position.

Job Summary

At Pernod Ricard USA, we're on a mission to bring people together through moments of conviviality-and we're looking for a passionate Customer Development Manager to help us do just that. In this role, you'll be the face of our portfolio in top on-premise accounts, driving growth, visibility, and engagement across our diverse range of brands. This is a unique opportunity to shape the consumer experience, build lasting relationships, and make a measurable impact in a dynamic, fast-paced market.

Who will love this job

You're a relationship-builder at heart who thrives in fast-moving environments and enjoys being out in the field. You bring a consultative mindset, a passion for premium brands, and a knack for spotting growth opportunities. You're energized by collaboration, driven by results, and excited to be part of a team that values innovation, inclusion, and authenticity.

What you'll do

• Serve as the primary Pernod Ricard USA contact for key On-Premise accounts, building strong, consultative relationships.
• Drive portfolio performance by executing monthly and quarterly sales programs and activating brand-specific initiatives aligned with market priorities.
• Increase brand visibility through strategic placement of point-of-sale materials and execution of consumer sampling events.
• Collaborate with distributor partners and internal teams to ensure seamless execution and follow-through on customer needs.
• Identify new opportunities for growth and innovation within your territory, leveraging market trends and consumer insights.
• Manage budgets, track sales activity, and maintain accurate records using mobile and desktop tools.
• Partner with trade education teams to deliver impactful training and brand storytelling to key stakeholders.

What's in it for me?

Being part of an inclusive and diverse company where professional development and internal career mobility is front-and-center to our talent strategy. This means your career at Pernod Ricard has many possibilities. You'll be part of a culture that celebrates the rich diversity of our people across the globe and be part of our long-standing commitment to making exceptional products, giving back to our communities, and honoring our responsibility to preserve the environment.

Required qualifications

• Bachelor's degree required.
• 2-3 years of experience in sales, preferably within the alcohol beverage or consumer goods industry.
• Strong communication and relationship-building skills with a customer-first mindset.
• Ability to work flexible hours, including evenings and weekends, and travel up to 30%.
• Proficiency in managing budgets, tracking performance, and using digital tools for reporting.

When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life.

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules.

We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details.

This recruitment process uses artificial intelligence (AI) tools to match applicant skills with role requirements and qualifications.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at [e-mail].

Job Posting End Date:

Target Hire Date:

2026-10-19

When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life.

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules.

We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details.

This recruitment process uses artificial intelligence (AI) tools to match applicant skills with role requirements and qualifications.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at [e-mail].