Manager, Customer Development & Growth Market

Sager; Norwell (MA); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)/Roth plan with matching

Healthcare Savings Accounts

Educational Assistance

Continuous training opportunities

Philanthropic opportunities and paid

Paid Time Off

Job summary

Sager Electronics is hiring a Manager, Customer Development & Growth Markets in Norwell, MA. The role leads the eSales and Technical Solutions teams, partnering with Sales, Marketing, and supplier partners to accelerate growth and improve digital customer engagement.

You will build strategies for market expansion, drive revenue growth, and oversee customer campaigns while managing a high-performing team across multiple functions.

Qualifications

• Bachelor's degree in Electrical Engineering, Business, Marketing, or a related field.
• 7+ years of experience in electronics distribution, eCommerce, customer development, or related disciplines.
• Proven leadership experience building and developing teams.
• Experience driving customer acquisition, revenue growth, digital engagement, and business development initiatives.
• Strong cross-functional collaboration and stakeholder influence.
• Strong understanding of electronics distribution, suppliers, commodities, and market dynamics.
• Experience leading eCommerce, digital sales, or customer success functions.
• Strong Excel and PowerPoint skills.

Responsibilities

• Develop and execute customer acquisition and market expansion strategies.
• Lead and develop the eSales team to increase engagement and digital sales performance.
• Manage the Technical Solutions team for product selection and design-in opportunities.
• Collaborate with regional sales to support customers through cycles.
• Partner with Marketing on growth programs and new product introductions.
• Drive supplier initiatives and technical marketing programs.
• Enhance digital customer experience with eBusiness and IT teams.
• Analyze market trends and sales data to identify opportunities.
• Recruit, coach and inspire team members with a culture of accountability.
• Ensure department priorities align with business objectives.

Skills

Leadership

Strategic planning

Cross-functional

Analytics

Excel

PowerPoint

Digital engagement

eCommerce

Communication

Market development

Education

Bachelor's degree in Electrical Engineering, Business, Marketing, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, Customer Development & Growth Market

Regular Full-Time Full time Norwell, MA, US

5 days ago Requisition ID: 2293

Salary Range: $123,700.00 To $150,600.00 Annually

Sager Electronics is seeking a strategic and results-oriented Manager, Customer Development & Growth Markets to lead key initiatives that accelerate customer acquisition, expand market opportunities, increase eCommerce revenue, and strengthen our technical engagement with customers.

This highly visible leadership role combines strategy, digital customer experience, technical customer support, and team leadership. You will lead our eSales and Technical Solutions teams while partnering closely with Sales, Marketing, Marketing Communications, eBusiness, and supplier partners to deliver growth and enhance customer experience.

If you're passionate about building high-performing teams, driving business growth, and creating exceptional customer experiences, we'd love to hear from you.

What You'll Do

As the Manager, Customer Development & Growth Markets, you will:

• Develop and execute customer acquisition and market expansion strategies that drive profitable revenue growth.
• Lead and develop the eSales team to increase customer engagement, conversion, retention, and digital sales performance.
• Manage the Technical Solutions team, supporting product selection, application engineering, design-in opportunities, and technical customer engagement.
• Partner with regional sales teams to support customers through design, qualification, and production cycles.
• Collaborate with Marketing and Marketing Communications on growth programs, customer campaigns, and new product introductions.
• Drive supplier initiatives and technical marketing programs including webinars, seminars, trade shows, and customer events.
• Enhance Sager's digital customer experience by partnering with eBusiness and IT teams to optimize online content, product discovery, and eCommerce performance.
• Analyze market trends, competitive activity, customer behavior, and sales data to identify opportunities and recommend actions.
• Establish and monitor key performance metrics, leveraging data to drive continuous improvement.
• Recruit, coach, develop, and inspire team members while fostering a culture of accountability, innovation, and collaboration.
• Ensure departmental priorities, resources, and operations align with strategic business objectives.

What We're Looking For

• Bachelor's degree in Electrical Engineering, Business, Marketing, or a related field.
• 7+ years of relevant experience in electronics distribution, eCommerce, customer development, technical sales support, market development, or related disciplines.
• Proven leadership experience with successful track record building and developing teams.
• Experience driving customer acquisition, revenue growth, digital engagement, and business development initiatives.
• Demonstrated ability to work cross-functionally and influence stakeholders across multiple business functions.
• Strong understanding of electronics distribution, suppliers, commodities, and market dynamics.
• Experience leading eCommerce, digital sales, technical customer support, or customer success functions.
• Strong analytical mindset with the ability to translate data into actionable business strategies.
• Outstanding communication and presentation skills.
• Experience managing multiple priorities in a fast-paced environment.
• Strong project management and organizational capabilities.
• Advanced Microsoft Excel and PowerPoint skills.
• Proven ability to build collaborative relationships across Sales, Marketing, Engineering, IT, and supplier organizations.
• Meet or exceed agreed-upon sales goals and profit margin targets.
• Resolve customer questions, issues, and complaints professionally and collaboratively.

Why Join Us?

At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect:

• Medical, dental, and vision insurance to keep you and your family healthy.
• 401(k)/Roth plan with matching, ensuring your financial future is secure.
• Healthcare Savings Accounts for added flexibility in managing medical expenses.
• Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development.
• Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally.
• A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours.
• We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being.

Compensation

• Annual Base Salary Range: $80,400 - $97,900
• Annual Total Compensation Range (Base + Incentive): $123,700 – $150,600

The typical compensation structure includes a base salary and a monthly incentive opportunity for a total target income. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base pay and target incentive details will be confirmed at the time of offer.

Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit www.sager.com

To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.