Manager, Customer Dev-Convenience

Otis Spunkmeyer, LLC; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Company-paid life insurance

Job summary

Aspire Bakeries LLC is seeking a Convenience Customer Development Manager to drive profitable growth in the convenience channel by developing strategic customer relationships, securing new business opportunities, and expanding existing accounts.

This role requires significant customer engagement and travel throughout the assigned territory, providing direct exposure to customers, distributors, brokers, and key industry stakeholders.

Responsibilities

• Develop and execute sales strategies that drive revenue growth and achieve territory objectives.
• Manage key customer relationships while expanding business through contract negotiations, product placements, and account penetration.
• Identify and secure new business opportunities within convenience, distributor, and chain operator channels.
• Collaborate with brokers and cross-functional teams to deliver sales, profitability, and customer objectives.
• Forecast product demand and support successful product launches and customer rollouts.
• Analyze sales performance, market opportunities, and promotional initiatives to drive incremental growth.
• Represent Aspire Bakeries at customer meetings, industry events, tradeshows, and conferences while ensuring effective communication and account management.

Job description

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Hungry for a career that’s as rewarding as it is delicious?

We’re looking for hard-working people who will bring integrity, creativity, and a passion for excellence to everything they do - whether that’s on the bakery floor, in the office, or supporting customers. In return, we offer a workplace culture built on care, ownership, and growth - where your contributions matter and your career can rise as high as our bread loaves!

With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around bakery solution. If you’re ready to grow with us, we’d love to hear from you

Why You’ll Love Working At Aspire Bakeries

• Culture - Our culture thrives on collaboration, diversity, and a shared passion for excellence. We support team members, empower growth, and encourage everyone to bring their authentic selves to work.
• Health & Wellness – Comprehensive medical, dental, and vision coverage, plus company-paid life insurance and additional voluntary options to fit your needs.
• Work-Life Balance – Paid parental leave, generous paid time off, and holidays so you can recharge and spend time on what matters most.
• Financial Security – A competitive 401(k) with immediate company match, plus short- and long-term disability coverage for peace of mind.
• Growth & Development – Opportunities to build skills, grow your career, and develop expertise through Aspire Bakeries’ learning and development programs.
• Flexibility & Support – HSA and FSA plans to help you manage everyday expenses.
• Recognition & Rewards – Performance incentive plans that celebrate achievements across sales, bakery performance, and individual contributions.

About the Role

We are seeking a Convenience Customer Development Manager to join our team. As a Convenience Customer Development Manager, you will be accountable for driving profitable growth within the convenience channel by developing strategic customer relationships, securing new business opportunities, and expanding existing accounts. This role plays a critical part in achieving sales objectives, strengthening key customer partnerships, and supporting Aspire Bakeries’ continued growth across chain operator and distributor segments.

This role requires significant customer engagement and travel throughout the assigned territory, providing direct exposure to customers, distributors, brokers, and key industry stakeholders.

Compensation

• Salary Range: $90,000–$120,000

Core Accountabilities (What You’ll be Doing)

• Develop and execute sales strategies that drive revenue growth and achieve territory objectives.
• Manage key customer relationships while expanding business through contract negotiations, product placements, and account penetration.
• Identify and secure new business opportunities within convenience, distributor, and chain operator channels.
• Collaborate with brokers and cross-functional teams to deliver sales, profitability, and customer objectives.
• Forecast product demand and support successful product launches and customer rollouts.
• Analyze sales performance, market opportunities, and promotional initiatives to drive incremental growth.
• Represent Aspire Bakeries at customer meetings, industry events, tradeshows, and conferences while ensuring effective communication and account management.

Minimum Qualifications (What You Bring to the Table)

• Bachelor’s degree in Marketing, Business, Communications, Culinary Arts, or a related field; or an equivalent combination of education and experience.
• Proven experience within the convenience channel at the broker, distributor, or operator level.
• Demonstrated success in sales, account management, and new business development.
• Experience managing customer relationships and delivering measurable sales growth.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Excellent written, verbal, negotiation, and interpersonal communication skills.
• Ability to travel approximately 50–75% and reside near a major airport within the assigned geography.

Preferred Qualifications (Extra Ingredients for Success)

• Experience managing broker relationships and broker sales teams.
• Previous bakery, food manufacturing, or foodservice industry experience.
• Culinary education or professional culinary background.
• Experience with contract negotiations, RFP management, and strategic account planning.
• Ability to thrive in a fast-paced, entrepreneurial, and less structured business environment.

Aspire Bakeries LLC values the contribution each Team Member brings to our organization. The final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to location, shift, education, skill, and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed in this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreements.

Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We do not use artificial intelligence (AI) tools to screen, assess, and select applicants.