Manager, Critical Systems

AdsWizz; New York (NY); On-site; USD 82,000 - 126,000; Full time

Job summary

As a critical systems manager at a premier audio entertainment company, you will oversee the maintenance and operation of essential infrastructure. Your role will contribute significantly to operational efficiency and include vendor management, team leadership, and strategic planning for system reliability.

Qualifications

• 5 years experience in Data Center or Broadcast environments required.
• OSHA 10 training or equivalent safety training needed.
• Ability to lift 50 lbs and engage in physical activities.

Responsibilities

• Maintain all critical systems at the LA SXM location.
• Support Corporate Facilities and manage third-party contracts.
• Implement Preventative Maintenance programs.

Skills

Knowledge of commercial electrical systems

Knowledge of mechanical systems

Troubleshooting skills

Project management skills

Education

Associate Degree in Power Engineering or HVAC

Bachelor's degree (preferred)

Tools

Building Management Systems

AutoCAD

Computerized Maintenance Management System (CMMS)

Job description

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you’ll make an impact:

This position leads maintenance of all critical systems at the LA SXM location. Position requires both practical and theoretical knowledge of high reliability power systems. This position will apply detailed knowledge of SXM critical systems implementation, maintenance and repair techniques, managing preventative maintenance schedules and external vendors performing preventative maintenance and service.

What you’ll do:

• Operate, maintain, monitor and repair all facets of primary owned and leased infrastructure including, electrical systems, mechanical systems, building automation.
• Review, manage and operate all monitoring systems including Building Management System (BMS), electrical power distribution, pre-action fire panels, emergency/generators and battery monitoring systems.
• Support and consult with Corporate Facilities, Engineering, Operations and/or Security while participating on cross-functional teams.
• Conduct periodic surveys and makes recommendations to enhance capabilities and/or correct operating vulnerabilities.
• Oversee third party contracts and ensure compliance to specifications and terms.
• Implementing and supervising Preventative Maintenance programs for all electrical switchboard, distribution systems and mechanical systems. Maintain inspection records.
• Lead vendors, contractors and cross-functional teams in completing project implementation.
• Supervise vendors during preventive and predictive maintenance activities.

• Critical Infrastructure Management

• Oversee the operation, maintenance, and optimization of all critical systems, including HVAC, electrical distribution, UPS, generators, fire suppression using a truck based support model.
• Work with management teams to develop and implement preventive, predictive, and corrective maintenance strategies to maximize uptime and reliability.
• Manage vendor relationships, including contract negotiations and performance evaluations.

• Office Space Management

• Utilize office space management software (e.g., OfficeSpace Software) to plan, allocate, and optimize workspace utilization.
• Coordinate office moves, seating arrangements, and space reconfigurations to support organizational needs.
• Collaborate with HR and IT departments to support employee needs and enhance workplace experience.

• Team Leadership & Reporting

• Lead and mentor onsite contracted facilities staff, fostering a culture of safety, accountability, and continuous improvement.
• Prepare and present regular reports on facility operations, maintenance activities, and space utilization metrics.

What you’ll need:

• Associate Degree in Power Engineering, HVAC or related area or comparable field experience in critical systems environment. Bachelors degree is a plus
• 5 years-experience supporting critical systems in a Data Center, Broadcast or comparable environment.
• Must be available to provide emergency support on a 24 x 7 basis.
• Must be able to travel to other Company locations or vendor sites.
• OSHA 10 training or equivalent safety training.
• Knowledge of commercial electrical, mechanical systems and facility operations.
• Knowledge in AutoCAD and ability to read MEP drawings.
• Operating and implementation abilities on Building Management Systems and Computerized Maintenance Management System (CMMS).
• Familiar with Branch Circuit Monitoring (BCM) systems.
• Ability to perform troubling shooting on critical system elements.
• Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access) and google based documents
• Demonstrated understanding of commercial building power generator/switchgear/Paralleling Synchrogear/Automatic Transfer Switches (ATS), Closed Transition Switches (CTS), Static Transfer Switches (STS) and Uninterruptable Power Supplies (UPS). Previous experience supporting Liebert UPS, Square D electrical gear, ASCO gear, generators a plus.
• Familiarity and understanding of building monitoring system operations.
• Ability to work a flexible work schedule when needed -- i.e. deployments, hot months, emergency call, off shift, vacation coverage.
• Ability to stand, walk, climb up and down ladders, and engage in similar physical activities as necessary to access all areas of facilities to operate, repair and maintain. Be capable to lift 50 lbs.
• Able to maintain professional demeanor and make decisions within job responsibilities/scope in the high pressure environment that is typical of a Critical Systems environment.
• Lead vendors, contractors and cross-functional teams in managing projects.
• Troubleshooting, problem solving and decision making skills.
• Ability to communicate both verbally and in writing.
• Builds Effective Working Relationships.
• Innovator/self-starter.
• Interpersonal skills and ability to interact and work with staff at all levels.
• Ability to work independently and in a team environment.
• Ability to project professionalism over the phone and in person.
• Commitment to "internal client" and customer service principles.
• Willingness to take initiative and to follow through on projects.
• Be comfortable and work discretely with talent, artists and high profile individuals.
• Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of$82,000to $126,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

R-2025-04-84