Manager, Crisis Management & Business Continuity

BioSpace; North Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

AbbVie in the United States is seeking a Manager of Crisis Management & Business Continuity to strengthen resilience across the enterprise. You will lead development, testing, and governance of continuity plans, and coordinate cross-functional response efforts with senior stakeholders.

This role demands strategic thinking, clear communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 7+ years of crisis management, business continuity, or related discipline.
• Experience leading cross-functional initiatives in a matrixed organization.
• Strong analytical, planning, and communication skills.
• Experience leveraging AI tools for research, reporting, or decision-making.

Responsibilities

• Develop, implement, and maintain crisis management and business continuity frameworks.
• Lead planning for regional or functional areas and maintain docs.
• Coordinate crisis response, incident escalation, and recovery with stakeholders.
• Identify dependencies and resilience needs to strengthen preparedness.
• Monitor risks, regulatory expectations, and industry practices; use AI tools for insights.
• Collaborate with leaders to assess operational risk and recovery priorities.
• Build relationships with internal teams and external partners.
• Prepare status updates, risk summaries, and lessons learned for leadership.
• Design tabletop exercises, simulations, training, and awareness programs.
• Provide recommendations on readiness and resilience; support special projects.

Skills

Crisis management

Business continuity

Emergency preparedness

Risk management

Cross-functional leadership

Analytical skills

Communication skills

Strategic thinking

Education

Bachelor's degree in Business/related field

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

The Manager, Crisis Management & Business Continuity is responsible for supporting the development, implementation and maintenance initiatives within the Enterprise-wide Crisis Management and Business Continuity programs that strengthen organizational resilience and enable effective preparedness, response, and recovery from disruptive events. This role partners cross-functionally to ensure crisis management and business continuity plans, governance, training, and response processes are aligned to business priorities, operational requirements, and risk considerations.

This position requires strong leadership, strategic thinking, and the ability to manage multiple priorities in a fast-paced environment. The Manager will work closely with internal stakeholders to support readiness, coordinate response efforts, identify improvement opportunities, and drive continuous enhancement of resilience capabilities.

Responsibilities

• Support the development, implementation, maintenance, and continuous improvement of crisis management and business continuity strategies, standards, procedures, and governance frameworks.
• Lead and maintain business continuity and crisis management planning for assigned regional or functional areas, including supporting documentation and subject matter expertise.
• Coordinate crisis response and continuity activities, incident escalation and recovery efforts with key stakeholders.
• Identify key dependencies, critical processes, and resilience requirements to strengthen enterprise preparedness.
• Monitor evolving internal and external risks, regulatory expectations, and industry practices by leveraging AI tools to identify trends, synthesize information and support program relevance and compliance.
• Partner with business leaders and cross-functional stakeholders to assess operational risk, continuity needs, and recovery priorities.
• Build and maintain strong working relationships with internal teams and, where applicable, external partners or service providers.
• Support executive-level communication and reporting by preparing status updates, action plans, risk summaries, and lessons learned for diverse audiences.
• Design and lead tabletop exercises, simulations, training sessions, and awareness programs; evaluate outcomes and drive corrective actions and continuous improvement.
• Provide recommendations to leadership on crisis readiness, business continuity maturity, and operational resilience; support special projects and maintain professionalism and discretion in sensitive situations.

Qualifications

• Bachelors degree in business, risk management, emergency management, operations, communications, or a related field or comparable experience with business continuity or crisis management.
• Minimum 7 years of experience in crisis management, business continuity, emergency preparedness, operational resilience, risk management, or a related discipline.
• Previous experience leading cross-functional initiatives and working effectively in a complex, matrixed organization.
• Strong analytical, problem-solving, planning, and organizational skills.
• Excellent written and verbal communication skills, with the ability to communicate effectively with employees, business leaders, and senior management.
• Demonstrated ability to manage multiple priorities, adapt quickly to changing conditions, and work effectively under pressure.
• Experience developing plans, conducting exercises, and supporting response or continuity operations.
• Experience leveraging AI tools to enhance research, analysis, reporting, planning, or decision-making in support of crisis management, business continuity, or operational resilience activities.
• Familiarity with regulated, global, or highly complex business environments is preferred.

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html