Manager Crew Scheduling Operations Planning and Logistics

Gridiron Air LLC; Fort Worth (TX); On-site; USD 90,000 - 135,000; Full time

Job summary

Gridiron Air LLC in Fort Worth, TX is seeking a Manager of Crew Scheduling Operations, Planning, and Logistics to lead the 24/7 crew scheduling team. You will oversee coverage, recovery, and travel logistics for pilots and flight attendants across the worldwide Boeing 777 charter operation, ensuring legal, qualified, and rested crewmembers.

The role requires strong knowledge of Part 117, Part 121, and related manuals, with a focus on optimizing staffing, coordinating with OCC, Flight Operations,

Qualifications

• 3+ years of crew scheduling or airline operations control experience.
• 2+ years of supervisory or management experience.
• Thorough knowledge of 14 CFR Part 117 and 14 CFR 121.467.
• Experience with crew management systems and Microsoft Excel.
• Excellent communication and cross-functional collaboration skills.
• Ability to support night/weekend/holiday operations.

Responsibilities

• Lead 24/7 crew scheduling operations and ensure legal, qualified coverage.
• Manage crew recovery during irregular operations and coordinate with OCC.
• Develop crew pairings, schedules, and staffing forecasts.
• Oversee training coordination and vacation/leave planning.
• Interpret work rules and labor agreements; resolve scheduling disputes.
• Monitor KPIs and drive continuous improvement in efficiency.

Skills

Crew scheduling

Leadership

Regulatory knowledge

Excel

Communication

Decision making

Education

Bachelor’s degree

Tools

CSS

Aviation software

Job description

Manager Crew Scheduling Operations Planning and Logistics

Locations

Showing 1 location

Fort Worth, TX 76177, USA

• On-site
• Travel Required : No
• Aviation
• Full-Time

Description

BACKGROUND

A FAR Part 121 Supplemental Air Carrier, Gridiron Air is a leading charter airline specializing in customized flight solutions using its fleet of Boeing 777-200ER aircraft. We are committed to delivering new levels of safety, hospitality, and operational excellence to the charter market. Our talented flight and cabin crew operate across the globe, 365 days a year. These talented team members are supported by dedicated professionals out of our corporate office - including our state-of-the-art Operations Control Center and world-class Maintenance Operation - located at AFW, Perot Field Fort Worth Alliance Airport, in Fort Worth, Texas. Flexibility is required to meet the needs of our business and will require evening and weekend availability when needed.

Gridiron expects its employees to conduct business honestly and ethically wherever operations are maintained. We strive to improve our services, products, and processes consistently and will maintain a reputation for safety, reliability, service, operational excellence, integrity, diversity, and inclusion. Our employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices at all times, consistent with their duty of loyalty to the company. In addition, Gridiron Air expects all its employees to uphold a work environment that ensures Safety, Security, Quality, Responsibility, and value for all our employees, clients, customers, and other stakeholders.

SUMMARY

The Manager, Crew Scheduling Operations, Planning, and Logistics leads Gridiron Air’s 24/7 crew scheduling team, handling the coverage planning, assignment, recovery, and travel logistics for Gridiron’s pilot and flight attendant resources for the Company’s worldwide Boeing 777 charter operation. Acting as the Director of Operations’ designee for crew scheduling, this role ensures every flight is covered by legal, qualified, and rested crewmembers in compliance with 14 CFR Part 117, 14 CFR 121.467, the Operations Control Manual (OCM), Flight Operations Manual (FOM) and applicable Company work rules or labor agreements. The Manager oversees day-of-operation crew coverage, tracking, and recovery, builds and maintains crew pairings and schedules for the charter program, forecasts crew staffing needs, and leads the team responsible for this work while partnering closely with the Operations Control Center (OCC), Flight Operations, Inflight, Training, Charter Sales, and Finance.

GENERAL DUTIES

Crew Scheduling Operations

• Manage daily crew scheduling operations 24 hours a day, 365 days a year, ensuring legal, qualified, and contract-compliant crew coverage for all flight operations.
• Lead crew recovery during irregular operations (weather, maintenance delays, diversions, sick and fatigue calls, and schedule changes), coordinating with Flight Followers, Maintenance Control, and the Director of OCC.
• Ensure compliance with 14 CFR Part 117 flight, duty, and rest limits (including augmented and international operations), 14 CFR 121.467 flight attendant duty and rest requirements, FDP extensions, and Company fatigue policy and the Fatigue Risk Management Plan (OCM Chapter 17).
• Ensure crew assignments reflect current qualifications, training currency, recency of experience, medical certificates, passports and visas, route and special airport qualifications, and crew pairing restrictions (e.g., high-minimums captain and low-time first officer).
• Source and coordinate crew logistics for worldwide operations, including deadhead and positioning travel, hotels, ground transportation, and international entry requirements.
• Serve as the Crew Scheduling System (CSS) business owner: manage user access, schedule-change controls, data accuracy audits, and emergency back-up procedures in coordination with the Director of OCC, Director of Operations and the vendor.
• Provide after-hours leadership support as required during irregular operations and emergency response activities as required by the Emergency Response Plan.

Crew Planning

• Build and publish crew pairings, courtly bids, monthly schedules, and reserve coverage that support the charter program while balancing cost, crew quality of life, and operational reliability.
• Forecast pilot and flight attendant staffing needs using the flight schedule, charter pipeline, training plan, vacation, attrition, and seasonal demand; recommend hiring and training class sizes.
• Partner with Charter Sales and Network/Commercial teams to evaluate crew availability, legality, and cost for proposed charters and new business opportunities.
• Coordinate with the Training Department to schedule initial, recurrent, upgrade, and Initial Operating Experience (IOE) training without disrupting operational coverage.
• Administer vacation and leave planning, bidding or preference processes, and schedule change procedures.

Leadership, Compliance, and Performance

• Hire, train, and lead Crew Scheduling personnel, providing coaching, performance management, and development; manage staffing levels, shift coverage, and overtime.
• Interpret and consistently apply crew work rules, crew scheduling guidelines, Company policies, and any applicable collective bargaining agreements; work with crewmember representatives to resolve scheduling issues and disputes.
• Develop and maintain crew scheduling standard operating procedures, training curricula, and proposed revisions to OCM Chapter 17 for Director of Operations approval and FAA coordination.
• Ensure crewmember flight, duty, and rest records are accurate, complete, and retained in accordance with 14 CFR 121.683, and support FAA inspections and Internal Evaluation Program audits.
• Establish and report key performance indicators (KPIs) such as crew-caused delays and cancellations, reserve utilization, crew productivity, FDP extensions, fatigue calls, overtime, and schedule stability; investigate crew-related delays and cancellations and drive corrective action.
• Manage the department budget for crew scheduling labor, crew hotel and travel, and related costs in partnership with Finance.
• Lead process improvement efforts, identifying and implementing better tools, systems, and planning methods.
• Management personnel are expected to have a thorough understanding of the Gridiron Air Safety Management System (SMS). They should be competent in executing responsibilities aligned with their training and involvement in the SMS. Additionally, they are required and supported to identify and report safety hazards, uncover safety deficiencies, and raise safety concerns within the operation, thereby fostering a proactive safety culture.
• May perform other responsibilities as assigned based on business needs and shifting company priorities.

QUALIFICATIONS

Required

• 3+ years of crew scheduling, crew planning, or airline operations control experience at a 14 CFR Part 121 air carrier.
• 2+ years of supervisory or management experience leading crew schedulers or a comparable operations team.
• Thorough working knowledge of 14 CFR Part 117, 14 CFR 121.467, and related Part 121 crew qualification and recordkeeping requirements.
• Experience with crew management and scheduling systems, and strong proficiency in Microsoft Excel and the Microsoft Office suite.
• Demonstrated ability to make sound decisions under time pressure during irregular operations.
• Excellent communication, conflict-resolution, and cross-functional stakeholder skills.
• Ability to support Gridiron’s operational schedule which may involve working nights, weekends, and holidays, as well as on-call duties.

Preferred

• Experience in a Part 121 Supplemental, charter, or ACMI operation.
• Wide-body and international operations experience, including augmented crews and international crew logistics.
• Experience building pairings and forecasting crew staffing (headcount and training planning).
• Experience applying pilot or flight attendant collective bargaining agreements.
• Bachelor’s degree in Aviation Management, Business, Operations, or a travel-related field.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will primarily work in an office and Operations Control Center environment that supports a 24/7 operation. The position requires availability outside normal business hours, including nights, weekends, holidays, and a rotating on-call schedule, particularly during irregular operations. Occasionally, the employee is exposed to outside weather conditions which may include wet and/or humid conditions and extreme heat and cold. When working outside the office, the noise level in the work environment is often loud. Occasional travel may be required (<10%).

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions of this role. While performing the duties of this job, the employee is required to speak, write, and understand English. Employees must also adhere to Gridiron Air's Drug and Alcohol policies.

Gridiron Air LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Travel Required

No .

Preferred

Team Player : Works well as a member of a group

Innovative : Consistently introduces new ideas and demonstrates original thinking

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Education

Preferred

Bachelors or better.

Experience

Preferred

2 years: Supervisory or management experience leading crew schedulers or comparable operations team.

3 years: Crew scheduling, crew planning, or airline operations control experience at a 14 CFR Part 121 air carrier

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.