Manager, Credit/Collections

Siemens Healthineers AG; United States; On-site; USD 116,000 - 159,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance (long-term &short

Paid parking/public transportation

Paid time off

Paid sick leave

Job summary

Siemens Healthineers is seeking a Senior Manager to lead the North American collections organization, accelerating cash flow and reducing past-due receivables across the United States and Canada. You will drive credit risk management, establish escalation paths, and guide major accounts with disciplined processes and a strong focus on team development.

The role emphasizes portfolio strategy, dispute resolution, and process improvements, with a leadership mindset and a commitment to inclusive,

Qualifications

• Bachelor’s degree in Accounting or related field is required.
• 5–10 years of work experience in collections or credit management.

Responsibilities

• Lead North American credit and collections function across the United States and Canada.
• Set portfolio strategy by balance, aging, risk, and customer importance; establish ownership and escalation paths.
• Reduce past-due receivables and improve cash forecasting; guide large or sensitive accounts.
• Own North American credit policy and ensure consistent application of approvals and terms.
• Lead, coach, and develop the team; drive process improvement and analytics.

Skills

Cash collection leadership

Portfolio management

Dispute resolution

Leadership & coaching

Negotiation & influencing

Education

Bachelor's degree in Accounting or related field

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Lead Varian’s North American collections organization to accelerate cash, reduce past-due receivables, minimize credit risk, and strengthen order-to-cash performance. This manager combines hands‑on portfolio leadership with team development and disciplined process improvement primarily across the United States and Canada but with some

Collections & Cash Leadership

• Set portfolio strategy by balance, aging, risk, dispute status, and customer importance; establish ownership, contact cadence, promise‑to‑pay discipline, and escalation paths.


• Reduce past-due and aged receivables, unapplied cash, short payments, deductions, and discrepancies; improve cash forecasting and personally guide large or sensitive accounts.


• Coordinate rapid dispute resolution, payment plans, holds, executive escalations, recovery actions, and write-off recommendations while maintaining complete control evidence.


• Other duties as assigned.

Credit Risk Management

• Own the North American credit policy and ensure consistent application of approval authorities, documentation standards, credit limits, payment terms, and escalation requirements.


• Evaluate new and existing customers using financial statements, credit reports, payment history, external ratings, trade references, industry conditions, and other relevant risk indicators.


• Approve or recommend credit limits and commercial terms within delegated authority; elevate higher‑risk or higher‑value exposures with a clear, evidence‑based recommendation.


• Establish appropriate risk mitigations, such as deposits, advance payments, letters of credit, guarantees, revised payment terms, security instruments, or staged delivery and billing

People Leadership

• Lead, coach, and develop North American credit and collections professionals; translate business priorities into clear targets, balanced workloads, and individual accountability.


• Use portfolio reviews, one‑on‑one coaching, performance discussions, and development plans to strengthen negotiation, customer conversations, dispute resolution, analysis, and systems capability.


• Build a collaborative, inclusive, customer‑focused culture with effective coverage, succession plans, ethical judgment, and consistent execution during high‑volume periods.

Process Improvement

• Standardize collection workflows, segmentation, dispute codes, escalation practices, documentation, and management reporting across the portfolio.


• Use aging, activity, promise‑to‑pay, dispute, and payment‑behavior data with root‑cause analysis to remove bottlenecks, recurring delinquency, billing defects, and manual work.


• Advance automation, electronic invoicing, workflow tools, self‑service, dashboards, and master‑data quality; lead testing, training, adoption, and continuous performance monitoring.

Education and Experience:

• Bachelor’s Degree in Accounting or Related Field


• 5 to 10 years of work related experience

Who we are : We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$115,740 - $159,137

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company’s plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and affirmational Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

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