Manager, Creative Operations

NBCUniversal; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Employee discounts

Job summary

NBCUniversal is seeking a Manager, Creative Operations to oversee the end-to-end production of promotional campaigns for our single title original and/or film content. You will collaborate with the Peacock Marketing, brand, social, and media teams, as well as external agencies and freelancers.

The role emphasizes production management, meticulous organization, and strong communication across multiple teams. Hybrid schedule a must, with opportunities in a dynamic, creative environment.

Qualifications

• 3+ years' experience leading production centric projects.
• Strong knowledge of project management methodologies.
• Excellent written and verbal communications.
• Strong leadership across teams and locations.

Responsibilities

• Lead the full campaign process from strategy, production, through to delivery and execution with autonomy.
• Support larger scale campaigns by collaborating with Senior Managers and Directors.
• Own the operational organization and upkeep of campaign systems (Slack Canvases, Campaign Asset Guides, SharePoint, Frame.io, Airtable).
• Support the internal creative team by developing campaign timelines, project deliverables, scope, and resources.
• Serve as key campaign contact for cross-functional partners to align, identify solutions, and drive outcomes.
• Own all required project documentation and reports, including asset trackers and production budgets.
• Manage budget tracking and invoicing for accurate financial reporting.
• Route creative for clearances, including stock elements, music, and legal, ensuring compliance.
• Secure vendor documentation such as NDAs and SOWs.
• Identify and implement process improvements and elevate pain points.
• Participate in department-wide initiatives and versioning-related efforts.
• Train team members on versioning and media-delivery workflows

Skills

Project management

Communication

Leadership

Stakeholder management

Tools

Slack Canvases

Campaign Asset Guides

SharePoint

Frame.io

Airtable

Job description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Position Overview

The Manager, Creative Operations is a dynamic, production savvy project professional responsible for managing the creation of compelling campaigns for NBCU’s single title original and/or film content.This position requires excellent production management skills across campaign planning, video, print, digital and events, as well as exceptional communication, organization, and prioritization skills.

This position will report to the Director, Creative Ops and will be a key stakeholder to the creative, brand, social, and media teams within the Peacock Marketing organization, as well as external agencies and freelancers. Team-player mentality, and commitment to building team culture are an absolute must.

Responsibilities

• Responsible for leading the full campaign process of all promotional assets, from strategy, production, through to delivery and execution with autonomy
• Support larger scale campaigns by collaborating with Senior Managers and Directors
• Owns the operational organization and upkeep of campaign systems (Slack Canvases, Campaign Asset Guides, SharePoint, Frame.io, Airtable, etc.).
• Support the internal creative team by developing campaign timelines, project deliverables, scope, and resources.
• Serve as key campaign contact for cross functional partners by facilitating alignment, risk spotting, and identify solutions that contribute to the success of the campaign for all stakeholders
• Own all required project documentation and reports, including asset trackers and production budgets
• Manage budget tracking and invoicing for accurate financial reporting
• Route creative for clearances, including stock elements, music, and legal, ensuring all assets meet compliance and usage requirements
• Responsible for securing appropriate vendor documentation, such as NDAs and SOWs
• Identify and implement process improvements and elevate/troubleshoot pain points
• Owns and/or participates in department-wide initiatives that align with their expertise (i.e. versioning)
• Have an expertise on the versioning and media delivery workflow to be able to train other team members

Qualifications

Basic Requirements

• 3+ years' experience leading production centric projects
• Strong knowledge of project management methodologies, and an ability to use the right method for the task and situation.
• Excellent written and verbal communications, ability to tailor to all levels of an organization
• Strong leadership skills, with the proven ability to coordinate team members across teams and locations

Desired Characteristics

• Self-starter, able to consistently deliver without requiring significant oversight and direction.
• Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to deliver
• Passion for producing highly detailed work, and for leading correctness and accuracy across wide breadth of assignments
• Highly collaborative, able to build mutually beneficial relationships with delivery teams.
• Comfortable with uncertainty, but with the drive to establish order and structure.
• Keen understanding of how to consistently “move the ball forward” in varied circumstances.
• Ability and desire to continually learn and improve the status quo
• Culture carrier with strong leadership skills to drive, deliver, develop and inspire
• Ability to listen, challenge, reimagine, build and connect across internal teams, the enterprise and the industry.

Additional Requirements:

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000- $110,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].