Manager, Creative Operations

The Trade Desk, Inc.; New York (NY); On-site; USD 85,000 - 156,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) with company match

Disability insurance

Stock Purchase Plan

Paid holidays

Job summary

The Trade Desk, Inc. is seeking an experienced Creative Operations Manager to bring clarity and structure to our marketing and creative work.

You will own creative projects end to end, manage team capacity, and lead relationships with production agencies and vendors. You are curious, process-obsessed, and energized by a fast-paced environment; you leverage AI to improve creative and project management workflows.

Qualifications

• 5–7+ years of project or program management experience in a creative/digital agency or in-house creative team.
• Hands-on experience applying AI to creative or project workflows.
• Proven track record managing a high-volume of concurrent projects end to end under tight deadlines.

Responsibilities

• Manage creative projects end to end, from intake and scoping through production, review, approval, and deployment.
• Build and maintain project plans and timelines, adjusting as priorities shift.
• Plan and manage team capacity: allocate work across the creative team, forecast demand, and flag resourcing gaps and risks early.
• Own relationships with production agencies and creative vendors, including briefing, scoping, budgets, SOWs, invoice tracking, and performance.
• Serve as liaison between business leads and the creative team, ensuring briefs are complete and briefs meet best practices.
• Coordinate legal review and sign-off for marketing collateral and media.
• Report on project status, capacity, and vendor spend, and flag prioritization trade-offs to senior leaders.
• Evaluate and introduce AI-enabled tools and workflows that improve speed and quality of work.

Skills

Project management

AI in workflows

Asana

Tools

Asana

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with over 3,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

TTD’s in-house Creative Shop is looking for an experienced creative operations manager to bring clarity and structure to our marketing and creative work. You will own creative projects end to end, manage team capacity, and lead our relationships with production agencies and other creative vendors. You are curious, process-obsessed, and energized by a fast-paced environment; you turn ambiguity into clear plans and help everyone do their best work. You are also savvy with AI and use it to improve both creative and project management workflows.

What you’ll do:

• Manage creative projects end to end, from intake and scoping through production, review, approval, and deployment
• Build and maintain project plans and timelines, adjusting as priorities shift
• Plan and manage team capacity: allocate work across the creative team, forecast demand, and flag resourcing gaps and risks early
• Own relationships with our production agencies and creative vendors, including briefing, scoping, budgets, SOWs, invoice tracking, and performance
• Serve as the liaison between business leads and the creative team, ensuring briefs are complete, creative ops best practices are followed, and communication stays clear
• Coordinate legal review and sign-off for marketing collateral and media
• Report on project status, capacity, and vendor spend, and flag prioritization trade-offs to senior marketing and operations leaders
• Evaluate and introduce AI-enabled tools and workflows that improve the speed and quality of creative work

Who you are:

• 5-7+ years of project or program management experience in a creative/digital agency or in-house creative team
• Strong command of project management best practices and tools (Asana a plus), and hands-on experience applying AI to creative or project workflows
• Proven track record managing a high-volume of concurrent projects end to end under tight deadlines
• Experience with resource and capacity planning
• Excellent communication and stakeholder-management skills, including with senior leaders across functions
• Comfort with ambiguity and the ability to pivot quickly while maintaining attention to detail
• A positive, collaborative attitude and eagerness to learn
• Experience with content/editorial operations a plus

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $85,000—$156,000 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at [e-mail] to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.