Account Manager

The Trade Desk, Inc.; Los Angeles (CA); On-site; USD 44,000 - 81,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) with company match

Disability insurance

Life insurance

Paid holidays

Employee Stock Purchase Plan

Job summary

The Trade Desk, Inc. is seeking a Client Services professional in Los Angeles to manage and grow key accounts, onboard new customers, and translate insights into actionable recommendations.

You will become an expert on the platform, train clients on new features, and collaborate with product and business development to drive account growth. Ideal candidates have 2+ years in consultative, client-facing roles in online advertising, strong analytical skills, and the ability to work across multiple

Qualifications

• 2+ years of consultative, client-facing work with online advertising experience preferred.
• Outstanding troubleshooting, analytical, and problem-solving abilities with cross-functional collaboration.
• Proven track record of growing accounts by forging strong client relationships and recommending strategies.

Responsibilities

• Manage and grow a roster of key accounts by building strong client relationships and providing strategic recommendations.
• Collaborate with the Trading team to onboard new customers and provide data-driven insights to clients.
• Collaborate with Business Development to identify growth opportunities in current accounts.
• Become an expert on The Trade Desk platform and advise clients on optimizing campaigns to meet KPIs.
• Provide ongoing training to clients as new features are added.
• Work with Product Management to help define features and drive platform enhancements.
• Create training materials, best practices, and client-facing guides to support the Client Services practice.

Skills

Consultative selling

Client relationship mgmt

Data-driven insights

Cross-functional collaboration

Time management

Travel readiness

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with over 3,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with over 3,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What you'll do:

• Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
• Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients.
• Collaborate with the Business Development team to identify ways to grow current accounts.
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs.
• Provide continual training to clients as new features are added to The Trade Desk.
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.

Who you are:

• 2 + years of consultative, client-facing work with online advertising experience preferred
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
• Effective time management skills – ability to prioritize and meet deadlines.
• Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks.
• Willingness to travel alongside a team up to 25% of the time.
• Someone who is looking to grow into more senior level opportunities in the region.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note:

Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $44,200—$80,900 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at [e-mail] to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.