Manager, Creative Operations

Paddock; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

NASCAR in Charlotte, NC is seeking a Manager, Creative Operations to shape and oversee operational processes powering impactful creative work across Marketing and internal teams.

You will lead the full lifecycle of creative projects, manage intake and prioritization, and serve as the Workfront expert guiding planning, governance, and reporting. This role requires strong collaboration, strategic thinking, and a track record of delivering high‑quality, on-brand solutions.

Qualifications

• Bachelor's degree from an accredited four-year college or university.
• Minimum of five (5) years of project management experience, including at least two (2) years in a creative, marketing, or agency environment.
• Strong expertise with Workfront or similar project management/traffic management platforms.
• Proficiency with Macintosh platforms, Adobe Acrobat Professional, Microsoft Office applications, and cross-platform Mac/PC environments.
• Excellent communication, facilitation, and conflict-resolution skills.
• Demonstrated ability to translate complex concepts into actionable project plans and serve as an effective liaison between business partners and creative teams.

Responsibilities

• Lead the full lifecycle of creative projects from strategic intake through final delivery.
• Oversee project prioritization in partnership with Creative Services and Marketing leadership to align workloads with business objectives.
• Serve as the primary administrator and subject matter expert for Workfront, including project setup, workflow configuration, reporting, and governance.
• Develop and maintain project plans, timelines, dependencies, resource allocations, and capacity forecasts.
• Manage creative team capacity planning and proactively identify resource gaps, risks, and opportunities.
• Establish and enforce intake standards, creative briefing requirements, and approval workflows.
• Facilitate cross-functional communication, ensuring stakeholders remain informed of timelines, scope changes, and project risks.
• Monitor project scope, performance metrics, and budget considerations to support operational efficiency.
• Generate executive-level reporting and actionable insights from Workfront to support strategic decision-making.
• Identify and implement process improvements that reduce bottlenecks, enhance collaboration, and improve creative output.
• Travel up to 5% as business needs require.

Skills

Excellent communication

Facilitation

Conflict-resolution

Prioritization under conflictingDem

Strategic thinking

Education

Bachelor's degree

Tools

Workfront

Adobe Acrobat Pro

Microsoft Office

Macintosh / cross-platform environments

Job description

NASCARnascar.comCommercial & marketing · Charlotte, United States# Manager, Creative OperationsFull timeAt NASCAR, you will work alongside passionate people creating experiences fans feel and helping shape the future of sports and entertainment.NASCAR is seeking an experienced Manager, Creative Operations to:* Help shape the operational processes that power impactful creative work across the organization.* Lead the planning, intake, prioritization, and execution of creative initiatives supporting Marketing and internal business teams.* Drive operational excellence through workflow optimization, resource planning, and project governance.* Create greater visibility, alignment, and efficiency across Creative Services and cross-functional stakeholders.* Advance the team's ability to deliver high-quality, on-brand creative work that supports NASCAR's business objectives....based in Charlotte, North Carolina.### What You'll Do* Lead the full lifecycle of creative projects from strategic intake through final delivery.* Oversee project prioritization in partnership with Creative Services and Marketing leadership to align workloads with business objectives.* Serve as the primary administrator and subject matter expert for Workfront, including project setup, workflow configuration, reporting, and governance.* Develop and maintain project plans, timelines, dependencies, resource allocations, and capacity forecasts.* Manage creative team capacity planning and proactively identify resource gaps, risks, and opportunities.* Establish and enforce intake standards, creative briefing requirements, and approval workflows.* Facilitate cross-functional communication, ensuring stakeholders remain informed of timelines, scope changes, and project risks.* Monitor project scope, performance metrics, and budget considerations to support operational efficiency.* Generate executive-level reporting and actionable insights from Workfront to support strategic decision-making.* Identify and implement process improvements that reduce bottlenecks, enhance collaboration, and improve creative output.* Travel up to 5% as business needs require.### What You'll Bring* Bachelor's degree from an accredited four-year college or university.* Minimum of five (5) years of project management experience, including at least two (2) years in a creative, marketing, or agency environment.* Strong expertise with Workfront or similar project management/traffic management platforms.* Experience managing complex project workflows, timelines, resource planning, and stakeholder communications.* Proficiency with Macintosh platforms, Adobe Acrobat Professional, Microsoft Office applications, and cross-platform Mac/PC environments.* Ability to translate complex concepts into actionable project plans and serve as an effective liaison between business partners and creative teams.* Strong communication, facilitation, and conflict-resolution skills.* Demonstrated ability to prioritize competing demands and thrive in a fast-paced, evolving environment.* Experience using project data and reporting to drive decision-making and process improvements.* Ability to foster collaboration and help teams perform at a high level.## Why This Role?As Manager, Creative Operations, you'll play a critical role in connecting strategy, priorities, and execution across NASCAR's creative organization. Your ability to streamline processes, optimize resources, and improve visibility will help teams deliver impactful work more efficiently, supporting key business objectives and strengthening NASCAR's position as a trailblazing force in sports and entertainment.Behind every race weekend are talented people helping shape the future of sports and entertainment. If you are ready to make an impact alongside passionate teammates, we encourage you to apply.Explore this opportunity and apply at www.careers.nascar.com (http://www.careers.nascar.com/).Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.Follow us on LinkedIn (http://www.linkedin.com/company/nascar) and X (http://x.com/NASCARJobs) for future opportunities and company news.We are looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.Interested in this role?You apply on NASCAR's own site.