Manager, CPG & Operating Model - Org Design & Change

Boston Consulting Group (BCG); New York (NY); On-site; USD 126,400 - 132,000; Full time

Benefits offered by this job

Zero dollar health insurance premiums

Generous paid time off

Paid parental leave

Retirement contributions

Job summary

Boston Consulting Group (BCG) is looking for a Manager – BCG Vantage to join their New York office. This role requires strong expertise in Organization Design and Operating Model, with a focus on providing insights and support to case teams. Candidates should have over 3 years of consulting experience or 4+ years in the retail industry, along with a Bachelor’s degree and exceptional problem-solving skills. The position offers a comprehensive benefits package and competitive compensation.

Qualifications

• 3+ years of consulting experience in Organization Design & Operating Model required.
• 4+ years minimum retail industry experience is acceptable.
• Proven track record in addressing complex operational challenges.
• Fluency in English required; additional language skills are a plus.

Responsibilities

• Collaborate with case teams to provide expert insights.
• Structure and solve complex issues for clients.
• Drive development of intellectual property and knowledge assets.

Skills

Organization Design & Operating Model

Talent & Skills

Behavioral Science

Functional Operating Models

Problem-Solving Skills

Communications Skills

Education

Bachelor’s degree

Advanced degree

Job description

Locations: Chicago | Boston | Washington | New York

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Manager – BCG Vantage in our Consumer and People & Organization Practice Areas, you will join a growing global team that combines deep People & Organization expertise with digital innovation to help clients solve their most complex workforce and organizational challenges. You will partner closely with case and proposal teams to deliver expert advisory, knowledge assets, and data-driven insights across organization design, operating model transformation, workforce strategy, and AI-enabled business transformation.

As a trusted thought partner, you will help clients rethink how work gets done by combining expertise in organization design, change management, workforce transformation, and digital product innovation. You will play a key role in advancing BCG's intellectual capital by developing leading-edge perspectives on Generative AI, digital products, and the future of work while supporting commercialization and go-to-market efforts across the Consumer and People & Organization Practice Areas.

YOU'RE GOOD AT

• Partner with case and proposal teams to provide expert advisory, analyses, and knowledge assets that inform client recommendations.
• Serve as a thought partner to case teams and topic leaders, helping structure complex organizational, workforce, and transformation challenges into practical, client-ready solutions.
• Apply expertise across organization design, operating models, workforce transformation, change management, cost transformation, and future-of-work initiatives to support client engagements.
• Support perspectives on Generative AI, AI-enabled workforce transformation, and digital product management, helping clients redesign work, improve productivity, and unlock sustainable business value.
• Develop intellectual property, methodologies, benchmarks, and knowledge assets that strengthen BCG's capabilities in People & Organization, Consumer, and AI-enabled transformation.
• Support commercialization efforts by contributing to proposals, client offerings, thought leadership, and go-to-market initiatives across Consumer and People & Organization topics.
• Collaborate with global experts across BCG to identify emerging trends, share expertise, and advance innovative approaches that combine human capital strategy with AI and digital capabilities.
• Codifying knowledge and maintaining assets, benchmarks, digital tools and AI assets for the People & Organization topics in CPG and Retail sectors, tailored to varying client contexts
• Mentor junior colleagues through coaching, apprenticeship, and knowledge sharing where applicable, contributing to team capability and professional development.
  
  

What You'll Bring

• 3+ years of consulting experience in relevant Organization Design & Operating Model role required; candidates with consulting experience preferred
• In lieu of consulting experience, 4+ years minimum CPG and or Retail industry experience, with a strong focus on organization design and operating model strategy required; 6-10+ years of CPG/Retail industry experience strongly preferred
• Proven track record in addressing complex operational challenges and driving measurable performance improvements, particularly in areas such as cost reduction, digital and GenAI capability building, and the enablement of skill-based architectures within functional domains
• Deep expertise in organization design, operating model transformation, and workforce strategy within the Consumer Products (CPG) industry.
• Demonstrated experience applying Generative AI, digital product management, or AI-enabled solutions to improve organizational effectiveness, workforce productivity, or employee experience is a plus.
• Bachelor’s degree required; advanced degree preferred
• Fluency in English required; additional language skills are a plus
• Strong problem-solving skills, including a hypothesis-driven approach and advanced analytical capabilities
• Outstanding written and verbal communication skills, with the ability to interact confidently with both internal and external stakeholders in a collaborative global team environment
  
  

The Candidate Is Expected To Have Knowledge In Organization Design & Operating Model AND At Least One Or More Of The Following Topics

• Required: Organization Design & Operating Model: Designing organizations fit for the future (AI/digital, competitive, cost effective), enterprise agility, optimized support functions)
• Talent & Skills (upskilling, retention, talent strategy to build a future-oriented workforce, executive coaching, tech/digital talent….)
• Behavioral Science, Managing change in a transformation, Culture and Purpose
• Functional Operating Models (Org structures within commercial functions like category management, next-gen sales, marketing etc.)
  
  

Who You'll Work With

As a Manager – BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Additional info

BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations.

With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise.

BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams.

Client Focus (Embedded Expertise)

• Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets

Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions)

• Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients

Research (Practice Topic and Sector-Aligned Research and Insights)

• Delivers actionable research and insights tailored to the client project’s needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data.
• For US locations only ***
  
  

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Chicago is $126,400.00 - $132,000.00.
  
  

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All Of Our Plans Provide Best In Class Coverage

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis
  
  

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.