Manager, Continuous Process Improvement (CPI)

Jazwares; Plantation (FL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k) retirement plan

Disability insurance

Tuition reimbursement

Flexible schedule (Mon-Thu on-site)

Optional WFH on Fridays

Up to 20 remote days per year

Job summary

Jazwares in Plantation, FL seeks a Manager of Continuous Process Improvement to lead automation and efficiency projects across the organization. You will apply Lean Six Sigma and DMAIC to streamline operations, partnering with IT, BI, Finance, and Supply Chain to reduce manual work and errors, while delivering measurable ROI.

You will build business cases, manage change, and mentor staff in value stream mapping and process optimization. A hybrid on-site/work-from-home schedule is available.

Qualifications

• 7+ years of professional experience in continuous process improvement, operational excellence, or process automation.
• Lean Six Sigma Certification (Green Belt or Black Belt).
• Proven track record of auditing, standardizing, and automating workflows across multiple departments.
• Strong knowledge of RACI frameworks, process automation, and BI tools.
• Excellent facilitation, communication, and stakeholder management for cross-functional projects.
• Analytical skills to build business cases, track KPIs, and quantify performance using DMAIC.

Responsibilities

• Lead process improvement projects and manage a portfolio of concurrent automation initiatives using Lean Six Sigma and DMAIC methodologies.
• Assess cross-departmental processes, map value streams, and design future-state workflows to remove bottlenecks.
• Partner with IT/Data and BI teams to automate workflows and build self-service analytics.
• Implement RACI frameworks to define roles and ownership across functions.
• Track KPIs, audit processes post-implementation, and maintain SOPs and process maps.

Job description

As the Manager of Continuous Process Improvement (CPI), you will drive operational excellence by identifying inefficient workflows across the organization and leading initiatives to streamline, standardize, and automate them. Using Lean Six Sigma and process automation principles, you will collaborate with cross-functional teams (including Supply Chain, BI, Finance, and IT) to reduce manual effort, eliminate errors, and drive measurable improvements in efficiency, cost, and cycle time. Come join one of the world's biggest toy-making companies and help us shape the future of play!

What You Will Do:

• Lead process improvement projects and manage a portfolio of concurrent automation initiatives using Lean Six Sigma and DMAIC methodologies
• Assess cross-departmental processes, facilitate value stream mapping, and design future-state workflows to eliminate bottlenecks and redundant manual tasks
• Partner with IT/Data and BI teams to automate workflows, build self-service analytics, and prioritize data-driven improvement opportunities
• Implement RACI frameworks to define clear roles, responsibilities, handoffs, and process ownership across multiple functions
• Track KPIs tied to efficiency gains, audit processes post-implementation to prevent regression, and maintain standardized SOPs and process maps
• Build comprehensive business cases (ROI, cost/benefit) for automation initiatives and present project outcomes to senior leadership
• Drive change management, advise functional leaders on system adoption, and train or mentor staff on Lean Six Sigma tools and value stream mapping
• Perform other duties as assigned

Supervisor Responsibilities: Yes

What We Are Looking For:

• 7+ years of professional experience in continuous process improvement, operational excellence, or process automation
• Active Lean Six Sigma Certification (Green Belt or Black Belt)
• Proven track record of auditing, standardizing, and automating manual, inefficient workflows across multiple departments
• Strong working knowledge of RACI frameworks, process automation, and Business Intelligence (BI) tools
• Exceptional facilitation, communication, and stakeholder management skills with the ability to lead cross-functional projects and drive change management
• Demonstrated analytical skills with the ability to build business cases, track KPIs, and quantify performance using DMAIC phases

Nice To Have:

• Bachelor's degree in Business, Operations Management, or a related field is a plus
• Active PMP (Project Management Professional) certification is a plus
• Industry-specific experience relevant to consumer products, manufacturing, or supply chain

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

What We Offer

• The base salary may vary based on experience, role tenure, performance, industry, and location.
• Eligibility for the annual performance incentive may apply.
• Jazwares is a multi-state employer, so the salary range may not apply to other states.
• basic medical insurance that is 100% company-paid for employees and their children
• employee basic life and AD&D insurance
• a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals
• short and long-term disability
• and tuition reimbursement
• flexible work schedule that includes Monday through Thursday on-site
• optional WFH on Fridays
• up to 20 workdays fully remote each year
• Time Off for vacation and sick leave
• volunteer for up to 16 hours a year on community service projects

Reasonable Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Jazwares

At Jazwares, we believe an innovative idea can come from anywhere and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.

• Passion: Our conviction and enthusiasm show in our products, relationships, and commitment to our community.
• Collaboration: We share one vision worldwide, constantly striving to improve and innovate together.
• Humility: We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.

Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today, and let's shape the future of play together!

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law. Jazwares is committed to providing reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Who We Are

Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows™, Pokémon™, Hello Kitty™, Star Wars™, Five Nights at Freddy’s™, Disney™, BumBumz™, and BLDR™. In addition to toys, offerings include costumes, games, and pillows. Headquartered in Plantation, Florida, Jazwares has offices worldwide and sells its products in over 100 countries. For more information, visit www.jazwares.com and follow us on LinkedIn, X, Instagram, and Facebook.

Recruitment Safety

Please be wary of unsolicited communications from individuals or websites you are not familiar with, or any communications requesting sensitive personal data or information. All official Jazwares employment information will come from our company email ending in @jazwares.com. Jazwares will never request any monetary payments at any point during its hiring process. If you have any questions about any unsolicited communications, you can reach out to [e-mail]. We look forward to you experiencing a safe and enjoyable application process at Jazwares!