Manager, Content & Internal Communications

Assistants vs. Agents; New York (NY); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Hybrid schedule

Remote Fridays

Paid vacation

Job summary

BMI is seeking a seasoned communications professional to lead internal and external content strategy. You will partner with HR, DEI, and leadership to craft compelling messaging across the intranet, BMI.com, and newsletters while maintaining brand standards and culture.

You will manage freelance writers, measure program effectiveness, and support crisis communications as needed, all within BMI's hybrid NY footprint.

Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, English, Public Relations, or related field required.
• Minimum of 5 years of internal and/or external communications experience required.
• Experience with metrics tracking and basic analytics reporting.

Responsibilities

• Develop and execute a comprehensive internal communications program across platforms.
• Own and manage BMI's intranet with daily/weekly content and editorial direction.
• Create content across web, email, video, social media, and presentations to reinforce BMI's culture and values.

Skills

Writing

Editing

Project management

Analytics

Video storytelling

Graphic design

MS Office

Education

Bachelor's degree in Communications, Marketing, Journalism, English, Public Relations, or related field

Tools

SharePoint

CMS platforms

HTML

Job description

About the Company

BMI is a mission-driven organization at the forefront of music rights and creator advocacy. Celebrating over 80 years of service to songwriters, composers, music publishers and businesses, BMI is a global leader in music rights management. Currently representing the public performance rights in over 25 million musical works created and owned by more than 1.4 million artists. BMI negotiates music license agreements and distributes the fees it generates as royalties to its affiliated writers and publishers when their songs are publicly performed.

About the Role

Drive and implement BMI's internal communications strategy across all platforms, with a primary focus on BMI's intranet. Partner closely with Human Resources, the DE&I team, senior leadership, and other internal teams to deliver dynamic written and visual content for a variety of internal audiences and channels that support BMI's mission, strategy, and culture. This role will also write, edit, and produce compelling external-facing content for BMI.com, curate and manage a quarterly newsletter, and contribute to high-level communications projects as needed.

KEY RESPONSIBILITIES:

• Partner with Corporate Communications, Human Resources, and other departments to develop and execute a comprehensive, engaging internal communications program.
• Own BMI's intranet — planning, writing, producing, and posting content daily/weekly, and serving as a key contributor to its editorial direction and success.
• Create high-quality, compelling content across platforms (web, email, video, social media, presentations, live events, etc.), fostering open communication and reinforcing BMI's culture, vision, and values while maintaining consistency across channels.
• Support the AVP, Content on the company's Annual Report through research, writing, and proofreading.
• Write a range of content for BMI.com to promote BMI-affiliated songwriters and composers and support company initiatives.
• Curate and manage a quarterly newsletter featuring BMI.com articles.
• Manage freelance writers and assign articles.
• Build strong relationships with internal client and colleagues at all levels to strengthen and execute integrated communications plans.
• Track the effectiveness of communications programs and recommend improvements.Research and report on industry best practices.
• Support crisis communications as needed.
• Ensure adherence to brand standards and internal policies.
• Champion BMI's Core Values and help cultivate a culture of diversity and inclusion.
• Perform other duties as assigned.

QUALIFICATIONS

Education: Bachelor's degree in Communications, Marketing, Journalism, English, Public Relations, or a related field required.

Experience: Minimum of 5 years of internal and/or external communications experience required.

Skills and Abilities:

• Exceptional writing and verbal communication skills, with the ability to adapt tone and voice across audiences.
• Strong editing and proofing skills; proficiency with AP Style.
• Effective, organized project management skills.
• Experience with metrics tracking and basic analytics reporting.
• Familiarity with SharePoint or other CMS platforms; general HTML skills a plus.
• Strong social media skills and experience with video storytelling.
• Familiarity with graphic and web design tools.
• Creative, resourceful problem-solver able to independently plan and execute multiple projects.
• Self-starter who thrives in a collaborative, fast-paced environment and is willing to support work beyond core responsibilities to help the team succeed.
• Open to feedback, with the ability to incorporate it quickly and effectively.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).

Compensation

$90,000-$105,000 per year, depending on experience, qualifications, and skills. This role may also be eligible for incentives, benefits, and other rewards as part of BMI's total rewards package.

Location

The role will be based in our NY, NY office, and will be expected to be in office aligned with our hybrid policy.

This job description in no way states or implies that these are the only duties to be performed by the team member occupying the position.Team members may be required to follow other job-related instructions and perform other job-related duties as requested, subject to all applicable state and federal laws.

“Commonly associated” is not intended to mean always or only.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & Perks

We take care of our people, here’swhat you can expect when joining the team:

• Medical, Dental, and Vision Insurance
• 401K with employer match on 100% of the first 4%.
• Flexible Spending Accounts
• Hybrid Office Schedule & Remote Friday's
• Short-Term & Long-Term Disability Benefits
• Paid Vacation & Sick/Personal Time
• Paid Volunteer Time Off
• 12 Paid Holidays
• Summer Half-Days
• Company Paid Life Insurance
• Up To 12 weeks Paid Parental Leave
• Tuition Assistance Program
• Commuter Benefits (New York)
• Employee Resource Groups
• Entertainment discounts and access to BMI concerts and events in our offices
• Employee appreciation events and holiday parties hosted at all office locations