Manager, Consumer Finance

Default Brand; Tampa (FL); In loco; USD 110.000 - 170.000; Tempo pieno

Descrizione del lavoro

Ashley Furniture Industries in Tampa seeks a Consumer Finance Program Manager to own and optimize in-store and online consumer financing and payment programs. You will be the primary liaison between Ashley and our finance/payment vendors, leading strategy, execution, and performance that impact customer acquisition and sales growth.

In this role, you will align vendor activities with program goals, collaborate with IT, Sales, Marketing, E‑Commerce, and Operations, and lead cross-functional

Competenze

• 5+ years in consumer finance, marketing strategy, or related roles.
• Experience with finance/payment vendors and retail credit programs preferred.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects in a fast-paced environment.

Mansioni

• Build and maintain relationships with consumer finance and payment vendors.
• Align vendor activities with program goals and growth objectives.
• Develop and execute marketing strategies with partners to grow cardholder acquisition and repeat purchases.
• Own Power BI dashboards and reporting for all consumer finance programs.
• Lead cross-functional projects from concept through implementation.

Conoscenze

Vendor management

Marketing strategy

Analytics

Cross-functional leadership

Attention to detail

Verbal & written communication

Independent work

Project management

Data visualization

Formazione

Bachelor's Degree in Marketing, Finance, Business Administration

Strumenti

Power BI

Tableau

Microsoft Office

CRM systems

Descrizione del lavoro

Build and Lead the Future of Consumer Financing at Ashley

Ashley Furniture Industries, the world’s largest manufacturer of home furnishings, is seeking aConsumer Finance Program Managerto own and optimize our in-store and online consumer financing and payment programs.

In this highly visible role, you will be the primary liaison between Ashley and our finance/payment vendors, leading strategy, execution, and performance for programs that directly impact customer acquisition, repeat purchases, and overall sales growth.

If you love combiningvendor management, marketing strategy, analytics, and cross-functional leadership, this is a great opportunity to make a measurable impact at scale.

What You’ll Do

• Build and maintain strong relationships with consumer finance and payment vendors.
• Align vendor activities with Ashley’s program goals, brand standards, and growth objectives.

Strategic Marketing & Program Growth

• Develop and execute marketing strategies with finance partners to:
• Increasecardholder acquisition
• Boostrepeat purchase behavior
• Improvecustomer retention
• Collaborate on promotions, offers, and campaigns that support consumer financing adoption.

Business Ownership & Cross-Functional Leadership

• Serve as thebusiness owner for Consumer Financeacross all related IT projects foronline and in-store.
• Partner closely withIT, Sales, Marketing, E‑Commerce, and Operationsto launch new features, offers, and payment options.
• Lead cross-functional projects from concept through implementation.

Analytics & Performance Management

• Own the development and maintenance ofPower BI dashboardsand related reporting for all consumer finance programs.
• Monitor daily performance foronline and in-storeprograms to track KPIs and adoption.
• Identify opportunities for optimization and implement data‑driven changes.

Training & Enablement

• Oversee consumer finance training in partnership withexternal vendorsandinternal training teams.
• Ensure all training content, tools, and resources areaccurate, current, and easy to usefor store and call-center teams.
• Identify and evaluatenew payment solutions(BNPL, alternative payments, digital wallets, etc.) for online and in-store channels.
• Lead onboarding and integration of new payment types, includinggo-to-market plansand internal rollout strategies.

Other Responsibilities

• Maintain reliable attendance and actively participate in meetings and training.
• Assist in training others and provide backup as needed.
• Complete special projects and other assignments as requested.
• Demonstrate Ashley’sCore and Growth Valuesin all aspects of the role.

What You’ll Need

Education

• Bachelor’s Degree inMarketing, Finance, Business Administration, or related field
  – or equivalent work experience –Required

Experience

• 5+ yearsexperience inconsumer finance, marketing strategy, or closely related roles–Required
• Experience working withfinance/payment vendorsand/orretail credit programsis highly preferred.

Skills & Abilities

• Strongattention to detailand follow-through
• Excellentverbal and written communicationandinterpersonal skills
• Demonstrated ability towork independentlyand incross-functional teams
• Stronganalytical and problem-solvingcapabilities
• Ability to managemultiple projects and deadlinesin a fast-paced environment
• Proficient inMicrosoft Office Suiteanddata visualization tools(Power BI, Tableau)
• Comfortable working withdocument management and reporting systems
• Agile and adaptable—canpivot quicklywhen priorities or direction change
• Professional, customer-focused demeanor with the ability to handlecomplex vendor/customer issues
• Commitment toconfidentiality, ethics, integrity, and trust

Schedule & Travel

• Occasional domestic travelto vendors, field locations, or corporate meetings
• Flexible and willing to workextended hours when necessaryduring launches, peak campaigns, or project milestones

If you’re ready to own and grow consumer finance programs at scale—and you thrive at the intersection ofstrategy, analytics, and execution—we’d love to hear from you.

Ashley Furniture Industries is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.