Manager, Consumer Experience & Change

AdventHealth; United States; On-site; USD 85,000 - 157,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO Day One

Disability Insurance

403(b) Retirement

Parental Leave

Job summary

AdventHealth is seeking a communications-focused professional to lead consumer experience initiatives across multiple channels. You will craft clear messaging, coordinate with multiple teams, and ensure consistent branding and governance for change programs.

The role requires 5+ years in healthcare, a bachelor’s degree, and strong presentation skills. Location is in Florida with full-time day shift responsibilities.

Qualifications

• Bachelor’s degree required in a related field.
• 5+ years healthcare or related field experience.
• Strong communication and presentation skills preferred.
• Experience with change management and stakeholder engagement.
• Proficiency in Microsoft Office; SharePoint familiarity preferred.

Responsibilities

• Contributes to and follows robust standards for effective delivery of consumer experience initiatives.
• Develops and executes communications approach across consumer teams.
• Creates engaging messages with clear who/what/when/why for change initiatives.
• Manages governance standards for experience integrations and timelines to ensure on-time delivery.

Skills

Communication

PM / Coordination

Change Management

Public Speaking

SharePoint

Relationship Building

MS Office

Education

Bachelor’s degree

5+ years in healthcare

Field of Study: Business/Healthcare

Job description

AdventHealth is seeking a communications-focused professional to lead consumer experience initiatives across multiple channels. You will craft clear messaging, coordinate with multiple teams, and ensure consistent branding and governance for change programs.

The role requires 5+ years in healthcare, a bachelor’s degree, and strong presentation skills. Location is in Florida with full-time day shift responsibilities.