Manager, Compliance and Placement

Arizona State University; Phoenix (AZ); On-site; USD 66,000 - 80,000; Full time

Job summary

Arizona State University is seeking an Administrative Support Manager 2 to oversee a team of professionals and students within the Edson College of Nursing and Health Innovation. You will coordinate office operations and drive intermediate to complex administrative processes across health compliance and clinical placement initiatives.

The role emphasizes leading health/safety compliance, managing multiple platforms, and ensuring seamless operations across traditional and accelerated nursing

Qualifications

• Bachelor's degree and 5 years of relevant experience including 2 years in management.
• Alternative: any equivalent combination of experience and training.

Responsibilities

• Lead a team of professional and student staff for compliance and clinical placement initiatives.
• Coordinate office operations and implement intermediate to complex administrative processes.
• Ensure health and safety compliance across programs and manage documentation.

Skills

Experience: 5+ years

Managerial experience

Education

Bachelor's degree

Job description

Job Profile

Administrative Support Manager 2

Job Family

Administrative Support

Time Type

Full time

Minimum Qualifications

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary

Responsible for coordinating office operations and implementing intermediate to complex administrative processes.

Job Description

The Manager leads a team of professional and student staff responsible for the Edson College of Nursing and Health Innovation's centralized compliance and clinical placement initiatives.

Salary Range: $66,000 - $80,000 annually

Essential Duties

Health and Safety Compliance

• Serves as Edson College's primary contact, expert and super-user for Complio, myClinicalExchange and any other health and safety compliance tools.
• Sets up and manages Complio trackers and compliance rules with input from relevant stakeholders.
• Oversees student and faculty compliance monitoring for prelicensure nursing programs and postlicensure MS nursing programs across multiple platforms (Complio, MyClinicalExchange, NURSYS).
• Ensures full compliance throughout the student and faculty lifecycle, including onboarding and throughout the duration of enrollment for students and employment for faculty.
• Compliance varies by program (immunization tracker, background check, drug screen, etc.), but includes all compliance with health and safety requirements.
• Develops and implements a plan to transition all other health and safety compliance to their team, including DNP, PhD and internship compliance.
• Ensures students and faculty receive proactive communication regarding compliance issues, such as noncompliant background checks, non-passing drug screens or missing documentation.
• Ensures responses to all student and faculty communications regarding compliance.
• Ensures all clinical compliance deadlines are determined based on clinical partner timelines and communicates those dates with the program office, faculty and students.
• Reviews requests for extensions and exceptions to the compliance requirements, consulting with relevant leadership to determine if requests can be honored for compliance with agency requirements.
• Develops or coordinates the development of student and faculty-facing resources (e.g., documents, videos, presentations) to guide the compliance process.
• Serves as a key resource for faculty and staff regarding compliance questions and provides ongoing support and training to ensure compliance across all programs.
• Collaborates with program faculty and staff to align compliance requirements with clinical agency requirements, optimizing process and ensuring compliance across all programs.
• Partners with designated faculty and staff leads to monitor student compliance requirements from all clinical partners and regulatory bodies to identify changes and ensure integrity of the compliance process.
• Ensures compliance concerns do not interfere with program enrollment or faculty teaching assignments.

Clinical Placements

• In collaboration with program and college leadership, serves as the lead for organizing and scheduling clinical placement sites for prelicensure nursing programs (traditional, accelerated and MEPN) and postlicensure MS nursing programs. Develops a one-year plan to transition other clinical placement activities to their team, including DNP placements.
• Develops and maintains professional relationships with clinical partners; regularly checks in to ensure ASU is meeting all partner requirements.
• Collaborates with program offices to ensure semester schedules are accurate, with the correct number of team rotations, didactic and experiential course dates, and specialty needs and timeframes.
• Creates and maintains a database for each clinical partner detailing team assignments, rotation days, shifts, and planned clinical locations. Seeks preapproval for rotations when possible and ensures no overlap in dates, shifts, or specialties.
• Updates rotations locations, team names, number of faculty needed, units, specialties, shifts, teams, dates, myClinicalExchange request numbers and other needed information to the semester schedule.
• Secures clinical rotations for each team based on the type and number of required specialties while considering student SAILS accommodations and ATI proctored assessment dates.
• Attends all consortium meetings along with identified team members (including formal and informal resolution) and reports back on relevant changes and discussions.
• Requests consortium and non-consortium clinical and community placements, including team rotations, community rotations, TTP rotations, step-out rotations, and make-up rotations.
• Reviews and adjusts clinical dates and capacities to ensure there are no overla