Manager – Commercial Strategy

Indegene; Jersey City (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

Indegene, a technology-led healthcare solutions provider, seeks a seasoned management consultant in the US to lead client relationships and delivery of major programs. You will oversee project teams, drive strategic account plans, and ensure profitability while scaling client impact globally.

You will manage budgets, coordinate proposals and pricing, and mentor multidisciplinary teams across borders. A bias for entrepreneurship and empathy will help accelerate growth and client value.

Qualifications

• Extensive experience (5+ years) in top-tier management consulting with large-scale commercial transformation programs for life sciences.
• Strong leadership and team management, coaching junior consultants.
• Proven track record in managing and expanding client relationships and account strategy.

Responsibilities

• Oversee key client relationships and lead delivery or case teams to successful programs.
• Define account strategy, manage pipeline and revenue targets, and ensure profitability and client satisfaction.
• Lead, manage and coach multidisciplinary and international project teams to achieve project goals.
• Negotiate new contracts and manage existing contracts with clients and procurement.

Education

Bachelor’s degree

MBA or Master’s preferred

Job description

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology. We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology.

Indegene is scouting for leaders who can help us write the next chapter of our growth story. We are at the exciting intersection of healthcare and technology and are rapidly growing in a sustainable fashion.

We are enabling healthcare organizations be future ready for which we are building new capabilities every day and need employees to build things from scratch for us and take ownership. You will be leading teams and delivering outcomes while working with a purpose-driven organization. We are a passionate team that likes to make a difference with our work in our customers’ lives. We ensure a differentiated career for our employees.

Responsible for building strong relationships with clients at a strategic level, driving thought leadership with clients to solve their problems through Indegene’s solutions and brining direct impact to the client’s business objectives. They are responsible for driving business growth by leveraging Indegene’s full offering suite and identifying new business opportunities.

The Role

You will be at the forefront of managing key client relationships and leading delivery or case teams to successful programs. Specifically, you will:

Delivery Excellence

• Oversee key projects, ensuring alignment with client objectives and our quality standards
• Lead and mentor the project managers, providing SME inputs and guidance to ensure optimal team performance (achievement of project milestones, adherence to timelines and client budgets). Manage and address any issues that arise during project delivery, including risk mitigation planning and execution
• Support the delivery team to employ innovative consulting methodologies and solutions through active discussion with clients.

Client Relationship Management

• Act as a primary point of contact and trusted advisor to the client, addressing their business challenges and ensuring Indegene provides effective solutions
• Identify business opportunities, widen the client network, lead the development of proposals and pricing, and coach the time on actions to convert small and larger opportunities
• Track client opportunities and widen the account network
• Define the account strategy and take accountability for the annual account plan identifying growth opportunities, managing the pipeline, risks and resource requirements and attainment of the agreed revenue target
• Monitor account performance including revenue versus target, profitability and customer satisfaction
• Ensure projects are profitable through effective budgeting, financial planning and staffing
• Manage overall account health combining the tracking of individual project results with pipeline forecasting and profitability analysis to improve performance
• Negotiate new contracts and manage existing contracts with the client and procurement

Team Leadership and Development

• Lead, manage and coach multidisciplinary and international project teams, fostering a culture of excellence, innovation and collaboration
• Establish high expectations for self and team members; clearly articulating requirements to achieve project goals.
• Assume responsibility for the team's work and represent the team in the eyes of the client.
• Provide timely and constructive feedback, as well as development opportunities to team members to support their development and project success.
• Develop team members’ skills and capabilities to meet evolving project demands and client expectations.

Your Experience

• Extensive experience (5+ years) from working in top-tier management consulting firm(s) with demonstrable credentials running large-scale commercial transformation programs for life science companies
• Excellent business acumen in navigating complex client-side stakeholder communities, change management, and client impact orchestration.
• Deep understanding of the life science industry, having worked with senior global stakeholders within different verticals.
• Strong leadership and team management skills, including the coaching and career management of more junior consultants
• Proven track record of managing and expanding client relationships
• Demonstrated account management capabilities, including account planning, financial management, and budgeting
• Strong interpersonal, listening, critical thinking, presentation, and writing skills.
• An entrepreneurial mindset and someone who takes pride in delivering outstanding work.
• Bachelor’s degree in business, technology, engineering or related field; MBA or Master’s preferred.
• You will be based in our US office and may visit clients around the world. All candidates must be eligible to work in the relevant location.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.