Manager - Clinical Research Business Operations

30 Shea Medical Center; Scottsdale (AZ); Hybrid; USD 85,000 - 110,000; Full time

Job summary

HonorHealth is seeking a Manager of Business Operations to act as an adjunct leader and coordinator, guiding strategic initiatives. You will manage cross-functional projects, engage stakeholders, and drive execution of quality, cost, and utilization initiatives across departments.

The role requires collaboration with care delivery leaders, executives, and IT/ Informatics teams to align with organizational priorities and regulatory requirements.

Qualifications

• Bachelor’s degree in Nursing, Business Administration or 4 years of equivalent relevant industry experience required.
• Masters in Nursing, Business Administration or related field preferred.
• 4 years experience with multi-disciplinary teams supporting operational processes and/or workflows required.
• PMP, Lean Six Sigma or Clinical Informatics certifications preferred.

Responsibilities

• Lead strategic and operational initiatives as an adjunct leader and coordinator.
• Manage projects to achieve desired results and sustainment.
• Coordinate planning, design and execution of initiatives with leaders and stakeholders.
• Serve as key contact to ensure collaboration among physicians and executive leaders.

Skills

Project management

Stakeholder engagement

Leadership

Process improvement

Education

Bachelor's degree in Nursing, Business Administration or 4 years of equivalent relevant industry experience

Master's degree in Nursing, Business Administration or related field

PMP Certification

Lean Six Sigma Certification

Clinical Informatics Certification

Job description

Primary City/State: Shea Medical Office Building - 10197 N 92nd St Scottsdale, AZ 85258 Category: Operations Shift: Day Department: HRI-Research Business Services Hybrid Must reside in Arizona

Responsibilities

The Manager-Business Operations, acts as an adjunct leader and coordinator and supports initiatives and projects. The Manager - Business Operations implements strategic and operational initiatives by effectively managing projects to achieve desired results. Develops and oversees various subgroups and project teams, handles routine-to-complex matters and coordinates efforts, collaboration and communication between and to identified stakeholders to ensure successful implementation and sustainment.

Essential Functions

Implements identified strategic and operational initiatives. Acts as subject matter expert for and operationalizes initiatives such as quality, cost and utilization projects, regulatory standards and specifications. Engages with key stakeholders, participates in meetings, and acts as point of contact to ensure collaborative relationships and focus to optimize results. Coordinates the planning, design and execution of initiatives and projects identified by senior leadership and/or department leadership. Coordinates collaboration between a variety of stakeholders to see projects to successful implementation. Responsible for facilitating and/or leading effective communication around all projects to a variety of stakeholders, including physicians and Executive leaders. Facilitates effective subgroups and leadership meetings. In partnership with appropriate stakeholders and teams, leads projects to execution. Collaborates with care delivery leaders to ensure alignment to strategic and quality initiatives, service line priorities, policies and procedures, and regulatory requirements. Designs, implements, and manages necessary workflows; drives agenda to meet internal and external communication. Drive value and leads projects in a collaborative manner through engagement of all stakeholders (including but not limited to: collaborative leadership teams, providers, operational leaders, Informatics, IT, Quality and Safety) to ensure stakeholder engagement. Executes projects through industry leading program management standards, and by following appropriate policies and procedures as set forth by the EPMO. Monitors and compares actual program performance with desired outcome, communicates deviations, and provides recommendations for corrective action, when needed. Mentors and educates team members to improve process efficiency and effectiveness. Employs broad knowledge and understanding of operational processes and clinical workflows to forecast the impact of initiatives and ensure sustainability of desired outcomes. Serves as the key point of contact for all projects. Works independently and prioritizes multiple objectives in a rapidly changing environment. Serves as a key member on the collaborative and network leadership teams. Performs other duties as assigned.

Education

Bachelors in Nursing, Business Administration or 4 years of equivalent relevant industry experience Required Masters in Nursing, Business Administration or related field Preferred

Experience

4 years experience working with multi-disciplinary teams supporting operational processes and/or workflows Required

Licenses & Certifications

Project Management Professional (PMP) - Certification Project Manager Professional Certificate and/or Lean Six Sigma Certification and/or Clinical Informatics Certification Preferred We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.