Manager - Clinical Quality

Baptist Health Care; Pensacola (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

The Manager - Clinical Quality at Baptist Health Care in Pensacola, FL, leads frontline nursing practices aligned with evidence-based standards and regulatory requirements. You will coordinate unit-based orientation, staff development, and serve as a clinical resource across departments to improve outcomes and safety.

You will collaborate with nursing, medical staff and leadership to implement quality initiatives, monitor outcomes, and support accreditation readiness across the system.

Qualifications

• Bachelor's degree in nursing required.
• 2 years clinical nursing experience required.
• 1 year leadership experience required.
• Registered Nurse license in Florida or eligible.
• BLS for Healthcare Providers required.
• ACLS Provider required.
• Professional nursing certification within 3 years required.

Responsibilities

• Collects and analyzes nursing outcomes data to improve performance.
• Acts as patient advocate and clinical resource for staff.
• Coordinates unit orientation and staff development.
• Drives quality, safety and regulatory compliance improvements.
• Collaborates with quality and education teams for better care outcomes.

Skills

Leadership

Clinical nursing

Staff development

Regulatory compliance

Education

Bachelor's Degree in Nursing

Job description

Job Description
The Manager - Clinical Quality provides front line support and functions to assure appropriate nursing practices are aligned systemically with evidenced based clinical practice and regulatory compliance. The position assist with facilitating the delivery of safe, outcomes-based practice, and participates in planning and implementing initiatives aimed at improving clinical quality outcomes and achieving departmental annual goals. The position participates in daily tasks, facilitates annual staff development recommendations, and collaborates with department leaders to establish major objectives and standards to comply with regulatory accreditation agencies. The position serves as the coordinator for unit specific orientation, competency assessments and staff development. The role possesses a horizontal leadership approach with a networking style that enables information to be transmitted quickly to other disciplines and promotes involvement of staff at all levels in decision‑making. The position holds a comprehensive perspective of patients, families and caregivers and establishes strong partnerships with them to deliver optimal care. The role provides professional nursing services and patient care in a variety of settings following established nursing process, adherence to hospital or department policies, nursing procedures, standards, and practices.

Responsibilities

What you will do

• Collects and analyzes nursing sensitive outcomes data and collaborates with leadership, nursing, medical staff and other clinical teams to develop plans and improve performance with responsibility for outcomes.
• Supports patient advocacy in all activities and serves as a patient advocate role model.
• Provides support for clinical teams and serves as subject matter expert / clinical resource; facilitates knowledge transfer.
• Coordinates the unit specific orientation process for team members in the designated units and is responsible for staff development.
• Serves as a change agent and demonstrates a commitment to ongoing professional development.
• Provides support for nursing clinicians and serves as subject matter expert / clinical resource; facilitates knowledge transfer.
• Assists with incident investigation, reporting, and follow‑up.
• Collaborates with quality department, education department and other organizational areas for driving improvements with patient care, nursing practice, and safety/quality outcomes.
• Facilitates nursing practice changes based on best available evidence that will drive quality, safety, and fiscally responsible outcomes.

Qualifications

Qualifications

Minimum Education

• Bachelor's Degree Nursing Required
• 2 years Clinical nursing experience. Required
• 1 year Leadership experience (will consider charge nurse experience). Required

Licenses and Certifications

• Registered Nurse Licensed State of Florida or eligible compact state Upon Hire Required
• BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
• ACLS Provider (ACLS) American Heart Association Upon Hire Required
• Professional Nursing Certification within 3 Years Required

Required Skills, Knowledge and Abilities

• Demonstrates leadership abilities along with effective interpersonal relationship skills that foster healthy, successful, and collaborative interactions with all members of the health care team.
• Demonstrates proficiency in acute care nursing, knowledge and skills.
• Demonstrates leadership, analytical, organizational, professional and effective communication / interpersonal skills (verbal, non‑verbal, written, etc.).
• Knowledgeable of regulatory readiness, compliance requirements, and resources.
• Knowledgeable regarding evidenced-based practice / desired clinical outcomes.
• Ability to perform general office procedures and practices.
• Proficient computer skills with EMR systems, Microsoft Word, Excel, and Power Point.
• Ability to travel to multiple BHC facilities for support, training and auditing purposes.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse

Job Info

• Job Identification 11349
• Job Category Manager
• Posting Date 11/11/2026, 07:50 PM
• Locations 123 Baptist Way, Pensacola, FL, 32503, US
• Job Schedule Full time
• Job Shift Day
• FTE 1.0 FT
• Work Hours 40