Manager, Clinical Care Case Management - Remote

Guidehealth; Rockford (IL); Remote; USD 110,000; Full time

Job summary

Guidehealth seeks a Manager for Clinical Care responsible for managing clinical operations and enhancing care efficiency. This role involves leading a team, overseeing case management, and implementing health education programs, requiring strong leadership and clinical skills. The position offers comprehensive benefits and supports remote work.

Benefits

Work from Home

Comprehensive Medical, Dental, and Vision plans

401(k) plan with employer match

Life and Disability insurance

Employee Assistance Program

Paid time off plans

Paid parental leave

Career development resources

Qualifications

• 5 years of management experience.
• 4 years clinical nursing experience.
• 4 years experience in chronic care case management in outpatient setting.
• Certification in case management preferred.

Responsibilities

• Manage Health Plan Clinical Programs to enhance clinical efficiencies.
• Oversee case management for high-risk patients.
• Implement and direct Health Plan Health Education Activities.

Skills

Project Portfolio Management

Motivational Interviewing

HIPAA

Computer Skills

Intake Experience

Lean Six Sigma

Conflict Management

Case Management

Team Management

Program Development

Social Work

Addiction Counseling

Education

RN / BSN

Job description

The Manager Clinical Care is primarily responsible for the day-to-day operations of an integrated multi-disciplinary clinical and clinical support structure that will effectively monitor support and lead Value Based clinical initiatives. This includes but is not limited to case management transitions of care care coordination and continuity provider / staff education on ACO / MA Plan clinical programs and helping to build and maintain a network of community support. This individual must exhibit strong leadership management and interpersonal skills as well as the ability to utilize both internal and external resources to accomplish the goals and objectives of the organization.

WHAT YOULL BE DOING

• Effectively managingday to day Health Plan Clinical Programs to enhance clinical efficiencies
• Identifying opportunities for increased outpatient vs. inpatient utilization
• Utilizingdata provided to help in managing population health needs and implement population programs for Health Plan beneficiaries
• Executingcase management for patients identified at highest risk for adverse event or exacerbation having the ability to impact with the goal of decreasing unnecessary emergency department visits / hospitalizations
• Overseeing an extended patient care team as assigned including but not limited to : Social Workers Emergency Department Liaisons Behavioral Health Liaisons and Home Health Liaisons.
• Overseeing smooth Transitional Care Management for all patients discharged from in patient facility (hospital skilled nursing / rehab behavioral health) ensuring : Primary Care Provider visit DME and Home Health Services Specialist appointments and community resources / social services are provided as indicated.
• EnsuringQuality Measures are reviewed and addressed when applicable / appropriate
• Implementing and directing Health Plan Health Education Activities for beneficiaries providers and staff
• Participatingin Care Coordination and Quality Committees Primary Care Provider Meetings and other meetings as required
• Monitoring corporate initiatives and strategies to achieve utilization of business and financial goals
• Managingthe successful integration of ACO Programs into current operations to meet the goals of all stakeholders
• Maintaining collaborative relationships with business partners both within the company and the community
• Managingand execute organizational opportunities and implement changes that are in alignment with corporate financial goals and strategic endeavors.
• Managing departmental expectations : staff hiring orientation auditing and reviews; time management; motivation; and performance improvement
• Prioritizingof data tasks and requirements : Project management with expertise in departmental tasks and processes
• Representingfor health plan audits with development of actions plans for individual clients as needed to ensure compliance and incentive payouts
• Overseeing all projects productivity daily tasks and PHM activities in an organized and efficient manner
• Ensuringaccess to EMR systems for department staff
• Monitoring staff maintenance of HIPPA regulations
• Communicatingwith health plan contacts customer Administrators and Client Business Managers to ensure resolution of any concerns.
• Identifyingand disseminating of Health Plan announcements applicable to Case Management

Qualifications :

WHAT YOULL NEED TO HAVE

• RN / BSN required
• 5 years of managementexperience
• 4 years clinical nursing experience
• At least 4 years of extensive experience in chronic care case management in outpatient setting
• Certification in case management preferred
• Must be able to work remotely and obtain state licensure in Illinois Georgia Pennsylvania and Texas
• Must feel comfortable and confident leading a team of certified but unlicensed personnel and Registered Nurse case managers
• Ability to read analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.

Additional Information :

The salary range for this position is $110000

ALIVE with Purpose : How We Thrive at Guidehealth

At Guidehealth our values come to life in everything we do.

• We are Driven by A ccountability grounded in transparency reliability and integrity as we navigate challenges and opportunities alike.
• Always Growing Always L earning staying curious and continuously improving inspires us to shape a better future for healthcare.
• With Collaborative I nnovation we solve problems creatively making every experience better for our employees and the patients we serve.
• At Guidehealth Every V oice Matters we believe our collective strength is rooted in the unique perspectives of each team member.
• And through E mpathy in Action we build stronger connections with those who count on us.
• This is what it means to be ALIVE with purpose. This is how we thrive together at Guidehealth.

BENEFITS :

All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include :

• Work from Home : Guidehealth is a fully remote company providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
• Keep Health a Priority : We offer comprehensive Medical Dental and Vision plans to keep you covered.
• Plan for the Future : Our 401(k) plan includes a 3% employer match to your 6% contribution.
• Have Peace of Mind : We provide Life and Disability insurance for those just in case moments. Additionally we offer voluntary Life options to keep you and your loved ones protected.
• Feel Supported When You Need It Most : Our Employee Assistance Program (EAP) is here to help you through tough times.
• Take Time for Yourself : We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
• Support Your New Family : Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
• Learn and Grow : Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.

COMPENSATION :

The listed compensation range listed is paid bi-weekly per our standard payroll practices.Final base pay decisions are dependent upon a variety of factors which may include but are not limited to : skill set years of relevant experience education location and licensure / certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT

Diversity inclusion and belonging are at the core of Guidehealths values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race religious creed color age sex sexual orientation and identity national origin citizenship religion marital status familial status physical sensory or medical disability Family and Medical Leave military or veteran status pregnancy childbirth or other related medical conditions or any other classification protected by federal state and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring placement promotion transfer demotion layoff termination recruitment advertising pay and other forms of compensation training and general treatment during employment.

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA

This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealths custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles the responsibilities would be further defined by the hiring manager.

REMOTE WORK TECHNICAL REQUIREMENTS

Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 50 mbps download 10 mbps upload. Please consult with your internet provider or run a speed test hereto confirm your internet connection meets these requirements.

Remote Work : Employment Type :

Full-time

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Experience : years

Vacancy : 1

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