Manager Clinic Operations I - Mount Pleasant Market

McLaren Health Care; Mount Pleasant (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

McLaren Health Care seeks a Manager Clinic Operations I for the Mount Pleasant Market to coordinate patient care, policy implementation, and fiscal management for clinics and satellites. You will supervise staff, set goals, and ensure compliance with clinical and revenue cycle processes.

Responsibilities include directing registration and insurance verification, enforcing performance standards, and supervising cross-training to maximize productivity within budget constraints.

Qualifications

• Must have strong problem solving and interpersonal skills.
• Experience in a medical setting is required.
• Schedule and operational oversight abilities are essential.

Responsibilities

• Supervise daily activities of staff and coordinate staffing.
• Enforce performance standards and manage personnel actions.
• Oversee registration, insurance verification, and time of service collections.
• Set department goals and enforce clinical, revenue cycle, and infection control policies.
• Develop operating budgets and ensure adherence.

Skills

Problem solving

Interpersonal skills

Education

High school diploma

Associate's degree

Bachelor's degree

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Manager Clinic Operations I - Mount Pleasant Market

Responsible for the coordination, organization and implementation of policies and procedures relating to patient care, business and the fiscal aspects for the clinics and satellite facilities that are assigned.

Essential Functions and Responsibilities:

• Selects, trains/orients and assigns department staff (either directly or through subordinate supervisor).
• Enforces standards of performance, evaluates performance, and initiates or makes recommendations for personnel actions.
• Responsible for the supervision of daily duties of employees engaged in activities related to accurate registration, insurance verification, and time of service collections.
• Develops department goals and objectives, and enforces policies and procedures for department that include clinical and revenue cycle functions, quality assurance, environmental, and infection control policies.
• Recommends department operating budget and ensures that department operates within budget.
• Ensures that Office Coordinators and Operations Supervisors maximize staff productivity through job assignments and cross training. Ensures that Office Coordinators and Operations Supervisors are properly trained and that their staff members are accurately cross-trained.

Required:

• High school diploma.
• Possess minimum of 5 years of experience in a medical setting.
• Excellent problem solving/interpersonal skills.
• Current Michigan driver’s license and proof of valid automobile insurance.
• Insurable under McLaren’s insurance program

Preferred:

• Associates or Bachelor’s Degree preferred in business or health related field.
• Previous operations experience preferred.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Daily Work Times: Varies
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.