Manager, Client Partner

GALE; New York (NY); Hybrid; USD 100,000 - 135,000; Full time

Job summary

GALE, a leading Business Agency, seeks a Manager, Client Partner in New York to drive client relationships and oversee advanced projects across integrated campaigns.

You will work with strategy, creative, data science and insights to develop strategic concepts, present insights clearly, and ensure delivery across cross-functional teams. A hybrid in-office role with collaboration across agency partners and clients.

Qualifications

• 5–8 years of agency account management experience.
• Experience managing integrated, digital campaigns.
• Strong client relationship skills across partners.
• Ability to work with creative, digital, and strategy teams.
• Excellent written and verbal presenting skills.
• Organized, detail-oriented with multi-stakeholder delivery.

Responsibilities

• Plan and deliver strategies across communication, partnerships and channels.
• Coordinate with marketing and deployment to drive campaigns.
• Lead campaigns or projects with strategic guidance.
• Create and report KPIs, optimizing campaigns with data.
• Build and maintain partnerships with agencies, clients and vendors.
• Manage communication strategies across teams.
• Collaborate with cross-functional teams within the agency.
• Analyze data insights to maximize opportunities.
• Collaborate with strategy, creative, data science and insights.
• Serve as the connective tissue between audience data and deployment.
• Develop testing strategies for creatives for optimal brand approach.

Skills

Agency account management

Integrated campaigns

Client relationship building

Cross-functional collaboration

Presentation skills

Project delivery management

Job description

GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge’s Business Transformation Agency of the Year and Adweek’s U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions.

We work with brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you!

GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace

Your Impact

We are seeking a passionate and motivated Manager, Client Partner to join one of our premier client teams. You will drive client relationships, building strong, value-add bonds with the client. You will regularly oversee multiple, advanced projects across an integrated spectrum and support client services leadership with strategic initiatives.

Who You Are

• 5 - 8 years of prior agency account management experience
• Experience managing integrated, digital focused project or campaign types of work streams
• Strong knowledge of working with clients and building relationships with cross-functional partners within agency
• Prior experience working with creative, digital platform and strategy teams to help develop strategic concepts across active & upcoming projects
• Experienced in presenting information in a clear fashion both verbally and in writing with excellent interpersonal, presentation and written skills
• Set and manage multiple project deliverables with the ability to work with multiple, cross-functional stakeholders
• Organized, attentive and detail oriented
• Possess a flexible personality and have strong problem-solving skills

What You Will Be Doing

• Planning and delivering strategies across communication, partnerships and integrated channels
• Work seamlessly with marketing and deployment to drive successful campaign and company results
• Lead various campaigns or project deliveries – providing strategic guidance as necessary
• Create, track, and report on KPIs while actively optimizing new and ongoing campaigns based on learnings rooted in the data
• Build and maintain partnership relationships with partner agencies, clients and vendors
• Manage communication strategies
• Work with cross-functional teams internal to our agency
• Analyze data points and insights to maximize opportunities and service offerings
• Working closely with all stakeholder domains such as strategy, creative, data science and insights
• Be the connective tissue between audience data + deployment – providing actionable insights and audience approach
• Developing testing strategies for all aspects of creative campaigns to ensure the most effective approach for the brand

$100,000 - $135,000 a year

Note: Hybrid work in office is an essential function of the job.

Our Commitment to Inclusion

We believe in inclusivity and do our best work when people with diverse perspectives, backgrounds, and skills are brought together. Our Core Values are at the root of GALE’s collaborative environment and help to foster a strong community. Our Code of Conduct, Human Resources policies, and executive investment in inclusion further support and protect GALE’s inclusive workplace. GALE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Our Hiring Process

We want you to be just as discerning in making your next career move as we are finding great talent to join our team. Our interview process will allow you to meet a range of people from various disciplines and domains both virtually and in person. Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview.