Manager, Client Operations (Creative Delivery)

Omnicom Media; New York (NY); On-site; USD 81,000 - 99,000; Full time

Job summary

Omnicom Media in New York, United States, seeks to strengthen client relationships and drive revenue through integrated marketing and media solutions. The role focuses on managing accounts, coordinating cross-functional teams, and delivering impactful campaigns across advertising, digital, and experiential channels.

Experience in account management and business operations will be valuable as you work with creative, strategy, production, data, technology, and operations teams in a fast-paced

Responsibilities

• Leads client relationship management and commercial operations across assigned accounts, delivering integrated marketing, advertising, media, digital, experiential, and business solutions.

Job description

Job Description

Utilizes established specialized knowledge to execute tasks, lead smaller projects or oversee components of larger initiatives. Addresses non-routine problems and contributes to process improvements, applying experience and judgment to deliver effective outcomes.

Agency

Omnicom Media

Job Function

Account Management and Growth

Job Subfunction

Sales and Client Operations

Job Description

Utilizes established specialized knowledge to execute tasks, lead smaller projects or oversee components of larger initiatives. Addresses non-routine problems and contributes to process improvements, applying experience and judgment to deliver effective outcomes.

May oversee the daily activities of team members within a defined area.

Leads client relationship management and commercial operations across assigned accounts through the delivery of integrated marketing, advertising, media, digital, experiential, and business solutions. Drives revenue growth, client retention, account expansion, and commercial performance by identifying opportunities, managing client needs, and ensuring the successful execution of multidisciplinary solutions. Acts as a primary point of contact for clients while coordinating cross-functional collaboration across creative, strategy, production, media, data, technology, and operations teams within fast-paced, matrixed environments. Oversees operational execution, workflow optimization, resource alignment, financial stewardship, and service delivery to ensure high-quality outcomes, operational efficiency, and alignment to client business objectives. Partners with internal teams to strengthen long-term client partnerships, support scalable business growth, and deliver solutions that meet evolving market and customer expectations.

90,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.,

90,000