Account Manager

Carmichael Lynch; Philadelphia (Philadelphia County); Hybrid; USD 52,000 - 60,000; Full time

Job summary

Carmichael Lynch in the United States is seeking an Account Manager to execute marketing and creative for assigned accounts, serving as the client's day-to-day contact and brand steward. They support senior team members and manage projects across budgets and timelines, ensuring open communication and flawless execution.

You will contribute to relationship-building, collaborate across disciplines, and help mentor junior staff while maintaining high standards of client service.

Qualifications

• 2–4 years of agency account management experience.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
• Thrives in a collaborative, fast-paced environment.
• Excellent written and oral communication skills.
• Strong organization and attention to detail.

Responsibilities

• Lead projects independently when needed and coordinate with the team.
• Interface with other agency disciplines and involve staff as required.
• Set and communicate clear expectations for each project.
• Maintain positive agency-client relationships and understand client business strategies.
• Develop marketing and communications planning with the client.
• Monitor progress to meet timelines and budgets.
• Manage creative development, production, media planning, approvals, and client sign-offs.
• Provide status updates to supervisor and stakeholders.
• Mentor Assistant Account Executives.
• Maintain core account functions: status reports, contact reports, monthly billing, estimates.
• Build trust by proactive communication and multi-project management.

Skills

Agency account management

Collaborative mindset

Strong written and spoken communicac…

Excellent organizational skills

Self-motivated, confident, resourceful

Tools

Word

Excel

PowerPoint

Outlook

Job description

Agency: Carmichael Lynch

Job Function: Account Management and Growth

Job Subfunction: Account Management

Job Description

The Account Manager role is primarily responsible for the execution of all marketing and creative for assigned accounts. They are the client's day-to-day contact and brand steward within the agency, and should drive and carry out the execution of projects flawlessly across the client's business. They support the senior members of the account team and effectively manage up to ensure open communication on the status of projects.

Areas of Focus

• Demonstrates the ability to lead projects independently; but works effectively to manage upwards and across the team
• Understands role and function of other agency disciplines and when those staff members should be brought in to interface with the client
• Sets and communicates clear expectations with the team for each project
• Maintains a positive relationship between agency and client
• Understands client's business and strategic direction
• Assists with the development of marketing and communications planning
• Follows up on all work in progress to ensure timelines and budgets are met
• Manages creative development, production, media planning/execution, network clearance, legal approvals, client approvals, etc. on assigned projects
• Keeps immediate supervisor informed to status and progress of all projects.
• Monitors all budget, billing and production activity assigned and communicates status of each project to appropriate agency and client personnel
• Helps mentor Assistant Account Executives
• Successfully maintains the core functions of the account: weekly status reports, contact reports within 24 hours, monthly billing, tracking estimates
• Builds trust in team members by taking initiative, responding quickly and accurately to requests from client and internal partners, managing multiple projects

Qualifications / Traits

• 2 - 4 years agency account management experience
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Thrive in a collaborative and fast-paced environment
• Confident and resourceful, can function with minimal supervision
• Possess excellent organizational skills and attention to detail
• Exhibit excellent written and oral communications skills
• Dynamic agency member, contributing to a positive culture

The salary range for this position is listed below. Where an employee or prospective employee is paid within this range will depend on a variety of factors, including but not limited to budget, relevant experience, qualifications, and tenure in similar roles. Consideration may also be given to internal salary data for current or former employees in the same or similar positions.

$52,000 - $60,000 annually

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together.

Join us - we look forward to getting to know you.

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