Manager, Client Media Solutions

realchemistry; United States; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Great Place to Work certification

Comprehensive benefits package

LinkedIn Learning access

Job summary

Real Chemistry is seeking a Manager, Client Experience (Media) to join our growing team. The role leads strategy development, oversees staff and workflow, and mentors junior members to provide ongoing feedback.

You will continually improve media processes, foster client relationships, and collaborate with agency partners. Based in the US with a hybrid schedule (New York, Boston, Chicago, Carmel, Lambertville, or remote within the US), you will manage a team to deliver flawless work and drive

Qualifications

• Bachelor's degree or equivalent work experience.
• 4+ years of client-facing roles within media.
• Pharmaceutical industry experience strongly preferred.
• Experience with Mediaocean is a plus.
• Strong analytical and creative problem solving skills.
• Strong attention to detail.
• Professional verbal and written communication skills.
• Positive attitude and team player.
• Ability to self-manage under deadlines.
• Advanced proficiency with Excel, PowerPoint, and Google Slides.
• Willingness to work traditional and non-traditional office hours as needed.

Responsibilities

• Manage Media Planner and Senior Media Planner workflow and deadlines.
• Craft insights and recommendations for monthly and quarterly reporting.
• Proactively identify opportunities to test partners and tactics and bring ideas to the client.
• Own RFP process, rank proposals, and contribute to vendor negotiations.
• Manage day-to-day implementation and optimization of campaign activities.
• Present media tactical slides and reporting slides.
• Manage campaign authorizations, budgets, and vendor reconciliation.
• Coordinate website tagging/measurement tasks with ad ops.

Skills

Data insights

Pharma compliance

Presentation skills

Cross-channel media

Multitasking

Education

Bachelor's degree or equivalent

Tools

Mediaocean

Job description

At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for a Manager, Client Experience (Media) to join our growing team!

The Manager, Client Experience (Media) plays a lead role on strategy development and manages staff and workflow to deliver flawless work while mentoring junior team members to provide ongoing feedback and teaching opportunities. This individual continually evaluates and improves upon media processes and opportunities, has strong client relationship skills, and has demonstrated emerging internal and external (agency partner) collaboration skills. Generally, Media Supervisor have 4-6 years of experience.

This is a hybrid role, based in any of our US offices-including New York City, Boston, Chicago, Carmel, or Lambertville-or remotely within the US, depending on team and business needs.

Responsibilities

• Manage Media Planner and Senior Media Planner workflow and deadlines to ensure seamless deliverables
• Craft insights and recommendations for monthly and quarterly (QBR) reporting
• Proactively identify opportunities to test partners and tactics and bring these ideas to the client
• Own RFP process, rank proposals, and contribute to vendor negotiations
• Manage the day-to-day implementation and optimization of campaign activities
• Presents media tactical slides and reporting slides
• Manage campaign authorizations, budgets, and vendor reconciliation process
• Action website tagging/measurement tasks with technology/adops

Skills

• Experience filtering and segmenting data to obtain insights at the right level of detail
• Firm understanding of pharma regulations and compliance applications to media campaigns
• Strong presentation skills
• Deep cross-channel media landscape understanding
• Ability to thrive while juggling multiple projects and priorities simultaneously
• Willingness to mentor and train
• Showcases initiative to help on projects outside day to day responsibilities
• Strong time management
• Proven ability to accommodate evolving responsibilities and last-minute changes

Qualifications

• A bachelor's degree or equivalent work experience
• 4+ years of client-facing roles within media
• Pharmaceutical industry experience strongly preferred
• Experience with Mediaocean is a plus
• Strong analytical and creative problem solving skills
• Strong attention to detail
• Professional verbal and written communication skills
• Positive attitude and team player
• Desire to continually learn and improve
• Ability to self-manage under deadlines
• Advanced proficiency with Excel, PowerPoint, and Google Slides
• Willingness to work traditional and non-traditional office hours as needed

Pay Range: $60,000 - $80,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and supports in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about the great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com .

At Real Chemistry, we believe we’re at our best when we’re connected. Our Real Hybrid and Regional Teams (Real HART) approach is d