Manager, Client Development, Westfield UTC, San Diego

CHANEL; San Diego (CA); On-site; USD 87,500 - 130,000; Full time

Benefits offered by this job

Dedicated paid time off for wellbeing

Family and caregiving benefits

401K and other incentives

Robust healthcare offerings

Life insurance and disability benefits

Job summary

CHANEL is looking for a Manager of Client Development in San Diego, California, to serve as a brand ambassador and business leader. This role involves coaching a diverse team, enhancing client experiences, and fostering community involvement. Candidates should have a minimum of 5 years related experience and a passion for CHANEL. The position comes with a competitive salary range of $87,500 to $130,000, flexible scheduling, and a comprehensive benefits package that includes wellbeing resources and generous time off policies.

Qualifications

• Minimum 5 years of related experience.
• Ability to lift 15 lb.
• Comfortable working in complex and dynamic environments.

Responsibilities

• Coach and inspire team to deliver an elevated client experience.
• Foster a positive working environment focused on diversity.
• Develop client base through community involvement.

Skills

Team Collaboration

Client Experience

Communication Skills

Foreign Language Skills

Education

Bachelor’s degree

Job description

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL

About the role

We are looking for a Manager, Client Development who will be a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will play a crucial role for driving the business, coaching, and managing a diverse team, and equipping the Boutique Director with critical business knowledge.

What impact you can create at CHANEL

• Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
• Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

You are energized by

• The history and heritage of The House of CHANEL
• People leadership and development
• Fostering a meaningful client experience centered around inclusion and connection
• Building collaborative partnerships and relationships
• Being comfortable in the middle of complexity and ambiguity
• Multi-tasking within projects in a dynamic, fast paced environment
• Creativity and innovation by testing, learning, and taking new risks

What you will bring to the team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 5 years of related experience
• Bachelor’s degree (preferred)
• Ability to lift 15 lb.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
• Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

What skills you will learn

• Exposure to multiple boutique business functions and categories
• Growth in additional business and functional areas of the retail businessOpportunity to collaborate and succeed as a team with colleagues and cross-functionally
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation

The anticipated base salary range for this position is $87,500 through $130,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking