Manager, Claims Workers Compensation

AmTrust Financial; Scottsdale (AZ); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Join a fast-growing commercial insurance company as a Workers' Compensation Claims Manager in a hybrid role. This position offers the opportunity to supervise a dynamic team while managing complex claims, ensuring quality and compliance. The ideal candidate will have over 10 years of experience in the workers' compensation insurance industry, particularly in California claims. With a commitment to diversity and career growth, this innovative firm provides a competitive compensation package and a supportive environment for all employees. If you're ready to make an impact in a collaborative setting, this role is for you.

Benefits

Medical & Dental Plans

Life Insurance

401(k) Savings Plans

Paid Time Off

Flexible Spending Accounts

Qualifications

• 10+ years of experience in workers' compensation insurance, specifically California claims.
• Strong leadership and decision-making skills with a focus on team performance.

Responsibilities

• Oversee all aspects of claims, ensuring quality and compliance with standards.
• Conduct audits and analyze processes to improve efficiency.

Skills

Workers' Compensation Claims Management

Leadership Skills

Data Analysis

Communication Skills

Decision-Making

Interpersonal Skills

Education

Adjusters License

SIP Certification

Job description

AmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Workers' Compensation Claims Manager. The Workers' Compensation Claims Manager is responsible for supervising activities within the workers' compensation lost time claims department. This may include supervising administrative tasks and staff or overseeing the investigation of insurance claims involving workers' compensation, property, or casualty claims based on coverage, appraisal, and verifiable injury or damage. This position involves handling tasks and/or claims directly in addition to supervising staff. The WC Claims Manager reports to the WC Director.

This will be a hybrid position based out of our Scottsdale, AZ office.

Relocation Assistance Available!

Responsibilities

1. Oversee handling of all aspects of claims assigned to the unit, including reserving, communication, documentation, evaluation, negotiation, and settlement.
2. Ensure all claims, whether eligible or ineligible for payment, meet quality, production standards, and specifications.
3. Ensure claim processing aligns with applicable policies, procedures, and department guidelines.
4. Analyze and approve workers' compensation claims.
5. Conduct regular quality audits of staff work, record results, and counsel staff to meet or exceed standards.
6. Prepare periodic reports and monitor system reports to ensure compliance with corporate and regulatory standards.
7. Establish and implement controls to maintain or improve work quality.
8. Review and analyze processes, procedures, and workflows to identify opportunities for improvement and efficiency.

Qualifications

1. 10+ years' experience in the workers' compensation insurance industry, handling California claims.
2. Valid adjusters license in appropriate jurisdictions or ability to obtain one.
3. Experience specifically in California jurisdiction.
4. Proven success in managing claim professionals.
5. Strong leadership skills.
6. Ability to develop partnerships.
7. Technical knowledge of workers' compensation policies, coverages, and exposures.
8. Experience managing catastrophic injuries proactively.
9. Ability to analyze data and communicate trends effectively.
10. Decision-making skills that positively impact change.
11. Comprehensive knowledge of claim procedures, technology, laws, and regulations.
12. Excellent written and verbal communication skills.
13. Ability to mentor staff and promote positive claim performance behaviors.
14. Professional demeanor and interpersonal skills.
15. Ability to prioritize and multitask in a team environment.
16. Willingness and ability to travel.
17. SIP certification where required.

What We Offer

AmTrust offers a competitive compensation package and excellent career growth opportunities. Our benefits include: Medical & Dental Plans, Life Insurance (including coverage for eligible spouses & children), Health Care Flexible Spending Accounts, Dependent Care Accounts, 401(k) Savings Plans, and Paid Time Off.

We are committed to creating a diverse and inclusive culture that values the ideas and perspectives of all employees, regardless of race, ethnicity, gender, sexual orientation, culture, religion, or disabilities. We believe diversity drives our success and are dedicated to fostering an environment where everyone feels valued and empowered.

Connect With Us!

If you're not ready to apply but wish to be considered for future opportunities, please reach out to us for general consideration.