Manager, Change Control and Qualification

Altria Group, Inc.; Richmond (VA); Hybrid; USD 120,000 - 173,000; Full time

Benefits offered by this job

Hybrid work arrangement

Relocation benefits

401(k) matching and profit sharing

Professional development stipends

Annual merit increases and bonus

Job summary

Altria Client Services in the United States seeks a Manager, Change Control and Qualification to lead a Quality team in a hybrid setting across Richmond, VA, Nashville, TN or Hopkinsville, KY.

The role focuses on change control governance, qualification oversight, and regulatory compliance to ensure product integrity.

Qualifications

• Eight+ years in change control, product/ process qualification, validation, or quality systems in a regulated environment.
• Experience with FDA and other regulatory processes; strong documentation skills.
• Advanced written and editorial skills with meticulous attention to detail.

Responsibilities

• Drives portfolio-level decisioning rigor; approves dispositions for high-risk changes within scope.
• Monitors risk outcomes across the change portfolio and reports to Quality leadership.
• Governs documentation control, analyzes defects, and implements corrective standards.
• Aligns stakeholders to improve decision quality and prioritize system enhancements.
• Manages a team of change control and qualification professionals; sets performance expectations.

Skills

Change control

Regulatory compliance

Risk-based decision making

Editorial/communication skills

Cross-functional leadership

Education

Bachelor's degree

Advanced degree preferred

Job description

Manager, Change Control and Qualification Job Description Job Alerts Link Job Title: Manager, Change Control and Qualification Req Id: 3587 Work Model: Hybrid Company: Altria Client Services State/Province: Virginia Job Description:

Together We Innovate. Together We Change.

Are you passionate about quality, compliance, and driving meaningful changes across complex systems? If you have a bachelor’s degree or at least eight years of experience in change control, product/process qualification, validation, or quality systems in a regulated environment, we want to speak with you!

We are currently seeking a Manager, Change Control and Qualification to join our Quality organization in Richmond, VA, Nashville, TN or Hopkinsville, KY in a hybrid work arrangement. Relocation benefits will be provided.

What you will be doing:

• Drives portfolio-level decisioning rigor by establishing review cadences, arbitrating cross-functional conflicts, and approving dispositions for high-risk changes. Holds approval authority for changes affecting qualified state within assigned scope, and monitors risk outcomes across the change portfolio.
• Drives documentation control performance through governance and metrics, analyzing recurring defects in change and qualification records and implementing corrective standards that prevent them from repeating.
• Drives governance effectiveness by improving forums, resolving systemic bottlenecks, and standardizing change control and qualification execution across teams and sites. Reports cycle time, backlog, and quality performance to Quality leadership.
• Aligns platform stakeholders across functions to improve decision quality, reduce recurring impact gaps, identify and inform regulatory compliance questions and reporting, and prioritizes system enhancement requests with system owners.
• Manages a team of change control and qualification professionals. Sets performance expectations and objectives, allocates work across the portfolio, develops technical depth in both disciplines, and conducts performance and development conversations.

We want you to have:

• Bachelor’s or Advanced Degree preferred
• 8+ years of experience in a regulated environment with change control understanding documents
• Understanding of FDA and other regulatory processes
• Advanced written and editorial skills, and strong attention to detail.
• Demonstrated ability to synthesize complex information using excellent critical thinking skills while using risk based decision making
• Strong communication and organizational skills and proven ability to meet timelines.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

• Work where connection and flexibility meet — enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
• Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work — annual merit increases and performance bonus.
• A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%–17% of your base salary.
• Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
• Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back — paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.

Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.

Learn more about Altria at www.altria.com and follow us on LinkedIn .