Manager-Case Management RN

Baptist Memorial Health Care; Jackson (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

Baptist Memorial Health Care in Jackson, MS seeks an experienced RN to lead the hospital's case management team, driving patient‑centered care, quality outcomes, and compliant operations 24/7. The role supports the Director in building a culture of learning and collaboration with the healthcare team.

The incumbent will oversee operational management, staffing, budgeting, and regulatory compliance while aligning with financial and quality goals in a dynamic hospital environment.

Qualifications

• RN with clinical nursing experience and case management exposure.
• CCM and ACM credentials preferred or pursued.
• Experience in management roles and leadership in a hospital setting.

Responsibilities

• Assists in creating a culture of optimism that focuses on serving as the patient’s advocate, providing patient-centered care and prudent resource utilization.
• Assumes responsibility for operational management, hiring, training, supervising, counseling, mentoring, evaluating all employees and maintaining compliance with regulatory requirements.
• Assumes accountability for the overall financial management of the department including but not limited to capital and operational budgeting, variance analysis as well as management of resources.
• Provides leadership and establishes measurable departmental goals with specific accountability and time frames.
• Communicates and utilizes policies that support patient’s fundamental right to considerate care, protect their personal dignity and respect their cultural, psychosocial and spiritual values in an effort to meet patient’s care needs and preference.
• Performs other duties as assigned while supporting the hospital and department’s mission, vision and values to enhance quality, utilization, service delivery and customer satisfaction

Skills

RN

CCM

ACM

Management

Education

BSN

MSN

Job description

Job Summary

Manages the case management team for optimal operation of care coordination. This is achieved by assisting the Director to create a culture of learning and collaboration with the healthcare team while focusing on patient-centered care. Contributes to overall hospital quality, customer satisfaction and financial goals and ensures compliance with local, state and federal regulations and accrediting organizations. The incumbent is responsible for departmental management 24 hours a day, 7 days a week.

Job Responsibilities

• Assists in creating a culture of optimism that focuses on serving as the patient’s advocate, providing patient-centered care and prudent resource utilization.
• Assumes responsibility for operational management, hiring, training, supervising, counseling, mentoring, evaluating all employees and maintaining compliance with regulatory requirements.
• Assumes accountability for the overall financial management of the department including but not limited to capital and operational budgeting, variance analysis as well as management of resources.
• Provides leadership and establishes measurable departmental goals with specific accountability and time frames.
• Communicates and utilizes policies that support patient’s fundamental right to considerate care, protect their personal dignity and respect their cultural, psychosocial and spiritual values in an effort to meet patient’s care needs and preference.
• Performs other duties as assigned while supporting the hospital and department’s mission, vision and values to enhance quality, utilization, service delivery and customer satisfaction

Experience

• RN with 5 years of clinical experience in acute care nursing; 2 years of case management experience.
• One year management

Education

• Minimum Required: BSN
• Preferred/Desired: BSN or MSN

Training

• Minimum Required - None
• Preferred/Desired: Certified CM

Special Skills

• Minimum Required: Critical thinking skills, communication, organization, interpersonal and computer skills. Problem solving; and governmental regulations.
• Preferred/Desired: NA

Licensure

• Minimum Required: RN
• Preferred/ Desired: RN; CCM; ACM

Functional Demands

• Label
• Short Description
• Full Description
• Sedentary
• Very light energy level
• Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
• Light
• Moderate energy level
• Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
• Medium
• High energy level
• Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
• Heavy
• Very high energy level
• Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.