Manager Case Management

Brown Health; Rhode Island; On-site; USD 98,000 - 195,000; Full time

Job summary

Brown University Health seeks a Nurse Leader to direct the Acute Care Medical/Surgical Case Management team at Rhode Island Hospital. You will guide staff, shape the program design, and ensure patient-centered care across geriatric, adult, and adolescent populations.

The role requires RN licensure in RI, a BSN (MSN preferred), and proven leadership in case management. You will participate in budgeting, policy development, and continuous quality improvement.

Qualifications

• Current licensure to practice as an RN in Rhode Island.
• Bachelor's degree in Nursing; Master's degree preferred.
• Understanding of Nursing Practice Act and peer review.
• Experience in case management and leadership roles.

Responsibilities

• Lead Acute Care Medical/Surgical Case Managers in program design and evaluation.
• Participate in staff orientation, education, and in-service programs.
• Develop measures for evaluating staff competencies and orientation.
• Act as a resource to Case Managers and support staff.
• Develop department policies and strategic plans.
• Manage budgets and ensure appropriate staffing and resources.
• Provide clinical consultation on complex case management issues.
• Drive quality improvement and performance initiatives.

Skills

Nurse leadership

Case management

Staff development

Budget management

Education

RN licensure in RI

BSN

MSN preferred

Nurse Practice Act knowledge

Job description

SUMMARY

Under the general direction of the Director of Case Management, provides leadership to the Case Management staff in the daily operations of the case management program. Participates in the design, development, implementation, and improvement of the case management model at Rhode Island Hospital. Performs all essential functions with consideration of the age-specific needs of the geriatric, adult, and adolescent patient. Fosters patient and family centered care and nursing services in accordance with the Brown University Health and Rhode Island Hospital's mission, vision, values In addition, our leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams Drive Vision and Purpose and Optimize Work Processes By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

RESPONSIBILITIES

• Provides for leadership of Acute Care Medical/Surgical Case Managers in the development, implementation and evaluation of the case management program including case manager's orientation, continuing education, and in-servicing programs.
• Participates in the interviewing process.
• Recommends selection of staff, directs activities, and evaluates professional and support staff to optimize achievement of goals and objectives.
• In collaboration with the Director of Case Management, develops measurements for evaluating staff competencies and orientation.
• Acts as a resource to Case Managers and support staff.
• Develops department policies and strategic plans.
• In collaboration with the Director Case Management, Medical Director and nursing leadership, identifies institutional needs and determines priorities.
• Develops, analyzes and adheres to departmental capital and operating budgets, ensuring appropriate staffing and resources are in place to support the case management standards of practice.
• Provides for the effective utilization of resources (people, financial, material and equipment) to meet established goals and objectives.
• Acts as a clinical consultant/practitioner for all members of the healthcare team regarding complex issues in areas of case management (such as hospital location, appropriateness of admission and continued stay, denials, third party payor, discharge planning Ensures that the case management process adheres to standards of quality, access, and fiscal responsibility.
• Develops and implements a site-specific quality improvement program to continuously evaluate the effectiveness of the case management program, in partnership with the Director of Case Management and the Medical Director of Rhode Island Hospital.
• Effectively and continually communicates with the staff, nursing leadership, management and customers to facilitate the flow of information necessary for the success of employees, department, families and the organization.
• Facilitates continuous performance improvement by encouraging innovation, supporting reasonable risk-taking and maintaining openness to new ideas.
• Participates in ongoing, independent study, education-related, professional activities, affiliations to maintain knowledge in the area of patient care services, third party payor and managed care requirements and case management.
• Participates in or leads various committees, task forces and quality improvement teams as needed.

MINIMUM QUALIFICATIONS

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

QUALIFICATIONS-EDUCATION

• Must have current licensure to practice as a Registered Nurse in the State of Rhode Island.
• Bachelor's degree in Nursing or equivalent.
• Masters degree in Nursing or level of preparation preferred.
• Understands the provisions of the Nurse Practice Act of the State of Rhode Island.
• Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of the aging process, human developmental stages, and cultural patterns in each step of the care process.
• Working knowledge of quality assurance, utilization management, hospital reimbursement and capitation methodologies is required.
• Demonstrated ability to identify and negotiate boundaries of accountability and authority within multiple disciplines.
• Five year's relevant clinical/case management experience with demonstrated leadership skills.
• Experience should demonstrate a high level of written and oral communication skills.
• Knowledge of Utilization Review Criteria.

SUPERVISION

Direct or indirect supervisory responsibility for up to 45 FTEs. Supervision includes interviewing, hiring, scheduling, training, conducting performance appraisals, recommending personnel actions and, as necessary, corrective actions. Pay Range: $97,718.40-$195,436.80 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: M-F 8:00am-5:00pm Work Shift: Day Daily Hours: 8 hours Driving Required: Yes

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.