Manager Care Management - Social Work

Providence Health & Services; Everett (WA); On-site; USD 75,000 - 118,000; Full time

Job summary

Providence Health & Services in Everett, WA seeks a Manager of Care Management to oversee care coordination, case management, discharge planning, utilization management, and social work services across the department. You will lead staff, establish standards, and coordinate with physicians, families, and community partners to ensure high-quality, cost-effective patient care.

The role requires a Master’s in social work, WA Independent Social Worker license, and substantial experience in case

Qualifications

• Master's degree in social work from an accredited school.
• Washington Clinical Independent Social Worker License required upon hire.
• 6 years of experience in Case Management.
• 1 year of Supervisory/management experience, preferably in Case Management in an acute care setting.
• Experience in problem-solving and conflict resolution is required.
• Experience in providing adult education to multi-disciplinary staff.

Responsibilities

• Oversee day-to-day Care Management activities and staff.
• Coordinate care, case management, discharge planning, and utilization management.
• Provide social work services and pre-admission case management.
• Serve as liaison among patients, families, physicians, and community partners.
• Establish and monitor clinical standards to assure quality and financial integrity.

Skills

Case management

Staff supervision

Conflict resolution

Adult education

Education

Master's degree in social work

Job description

Description

The Manager Care Management is responsible for the daily management and organization of all activities and staff within the Care Management Department including care coordination, case management, discharge planning, utilization management, social work services, and pre-admission case management. The Manager acts as a liaison between patients and families, department staff, physicians and the healthcare team, community agencies, managed care representatives, skilled nursing facilities, and community agencies. The manager is responsible for establishing, implementing and monitoring best practice and established clinical standards to assure the quality of patient care and the financial integrity of the organization.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row.

Required Qualifications:

• Master's degree in social work from an accredited school.
• Upon hire: Washington Clinical Independent Social Worker License
• 6 years of experience in Case Management.
• 1 year of Supervisory/management experience, preferably in Case Management in an acute care setting.
• Experience in problem-solving and conflict resolution is required.
• Experience in providing adult education to multi-disciplinary staff.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay Range: $54.40 - $85.88

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.